Truebites Reviews 1,112

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the meat, noting it's far superior to supermarket alternatives and always fresh. The delivery service is frequently highlighted for its promptness, reliability, and the excellent, well-packed, and chilled condition in which products arrive. Many appreciate the ease of ordering online and the helpful, friendly communication from the staff, making the overall experience seamless and positive. However, some customers also noted occasional issues with delivery, such as parcels being left unattended or delays caused by couriers. A few other people also felt that some marinated products were either too sweet or too salty, and some were disappointed with the quality of the sausages, describing them as cheap.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the freshness and taste of the... See more

Quality

Customers consistently note positive experiences with quality, highlighting the freshness and excellent value... See more

Delivery service

People report positive experiences with delivery service, highlighting that items arrive on the selected day,... See more

Service

Customers had positive experiences with service, often highlighting the great attention to detail and... See more

Order

Reviewers express high satisfaction with the ordering process, frequently mentioning its ease and efficiency,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have ordered meat from these guys for a few years now. If you have any requests re supply/delivery etc. just ask and they will try to accommodate nothing too much trouble. Arrives well packed goes str... See more

Rated 5 out of 5 stars

Wow my first time using this company and cannot believe how well packed and good there bacon is .l definitely will be buying from them again , it was a bit more expensive but worth every penny and pe... See more

Rated 5 out of 5 stars

Slight delivery problem this time. Not the fault of True Bites, who sent the parcel as promised. The problem stemmed at the parcel sorting hub in Wolverhampton. My concern was the perishability of the... See more

Rated 5 out of 5 stars

True bites always make especially fantastic burgers and when I sent Matt a email asking if he could get them made and delivered on Thursday he went out if his way to make sure it happened


Company details

  1. #7 of 35 best companies in Butcher

Information provided by various external sources

We are a third generation family of butchers with almost 90 years of experience. We understand modern life can leave us all short of time, and sometimes inspiration, and are here to provide our customers with quality fresh produce, recipes, and information to help them save time and enjoy delicious meals at home. With this in mind we created an easy to use website which allows ours customers to browse (at their leisure) and order online (at their convenience), via email, or even via telephone.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Third time I have ordered from…

Third time I have ordered from Truebites, they are very helpful, delivery notice given and turkey arrived on time. Butterfly turkey was delicious, would certainly order again. They also send amusing personal messages when advising on confirmation of order and delivery details, always make me smile. Thank you Truebites

11 December 2023
Rated 5 out of 5 stars

Goog, good good

First time of using this Company, easy to order, delivered as expected, very weill packed and the items used so far of very good quality. Will use again

29 November 2023
Rated 5 out of 5 stars

True Bites are fab!

True Bites are fab! Great meat delivered promptly and I’m really happy with the items I ordered - great quality and well packed to stay cold & fresh.

Communication was great too.

Thanks so much to the True Bites Team.

No hesitation in recommending them to all.

21 November 2023
Rated 4 out of 5 stars

Hi truebites,

Hi truebites,
Thanks for my 1st order it arrived on the right day, it was well wrapped.
I did have a thought if you had your own delivery driver then we could return some of the packaging so you could reuse it again,and the same with the cardboard boxes.
But yes was really well pleased with the 1st order, can’t wait to order from you again maybe after Xmas now. I will also recommend you to others if I may.
Have a good day all,don’t work to hard.
Thanks
Regards
Anne

31 October 2023
Rated 5 out of 5 stars

Fast

Fast, clear communication, great product, competitive price

31 October 2023
Rated 5 out of 5 stars

I have

I have tried the ribeye steak and it was mouthwatering. I hardly needed a knife to cut it. I also had a pork chop and it was lovely. My dog said the beef liver was doggylicious. What more can I say. I am delighted with the quality of the meat and look forward to trying the rest of the order. Thank you for making me and my dog very happy.

2 October 2023
Rated 2 out of 5 stars

Disappointed

not my first order,but probably the last....unfortunately chicken brest 5 kg wasn't fresh the rest of the order was okay.

28 September 2023
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, I would recommend to anyone the meat is high quality, well packed and fresh frozen.
Honestly I couldn't be happier and as a fulltime single dad of 4 with a fulltime job my life is made so much easier by the fact that the steaks are individually frozen so I don't have to waste any food if.one of my kids are being picky eaters

I use them frequently and so should you

5 September 2023
Unprompted review
Rated 5 out of 5 stars

I live in Canada and wanted to order…

I live in Canada and wanted to order some meat boxes for my mother-in-law in the UK. I found true bites on the internet, phoned them for information. they were so helpful and I ordered online. My mother-in-law was thrilled and said it was incredible. thank you, true bites.

22 September 2023
Rated 5 out of 5 stars

the best quality meat ever

the products all arrived in perfect packaging and on time,all the products are delicious,you got to try these meat products,you wont get this quality in super markets

19 September 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look