Have ordered meat from these guys for a few years now. If you have any requests re supply/delivery etc. just ask and they will try to accommodate nothing too much trouble. Arrives well packed goes str... See more
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Wow my first time using this company and cannot believe how well packed and good there bacon is .l definitely will be buying from them again , it was a bit more expensive but worth every penny and pe... See more
Slight delivery problem this time. Not the fault of True Bites, who sent the parcel as promised. The problem stemmed at the parcel sorting hub in Wolverhampton. My concern was the perishability of the... See more
True bites always make especially fantastic burgers and when I sent Matt a email asking if he could get them made and delivered on Thursday he went out if his way to make sure it happened
Company details
- #7 of 35 best companies in Butcher
Information provided by various external sources
We are a third generation family of butchers with almost 90 years of experience. We understand modern life can leave us all short of time, and sometimes inspiration, and are here to provide our customers with quality fresh produce, recipes, and information to help them save time and enjoy delicious meals at home. With this in mind we created an easy to use website which allows ours customers to browse (at their leisure) and order online (at their convenience), via email, or even via telephone.
Contact info
Unit 27 Ketley Business Park, TF1 5JD, Telford, United Kingdom
- 01952872120
- info@truebites.co.uk
- truebites.co.uk
4.8
Excellent
1k reviews
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Considerable decline in quality and sneaky portions weighing
Second time I ordered from Truebites, as first order was quite good. Typically what happens with these meat delivery companies is they always try to make a good impression at first and then decline in quality over time. Surprisingly this started happening as soon as the second order, which is quite concerning. Noticeable decline in quality and found bones in the mince. Also, worth mentioning that you pay for plastic at the same price as the meat, as they weigh their portions already inside the package - please verify yourselves as I did when my delivery arrived.
14 March 2024
Reply from Truebites
Hi Bruno, I'm sorry you seem to have had an issue with your delivery. I can assure you we certainly don't purposely aim for a decline in quality. That's just not the way we work here. We aim to give every product and order our best, as we really do care about what we do. We aren't even aware which products we're producing are for which customers when we're butchering, as we do all the items for each day together. Anyway, I apologise that you found some bone in your mince, we prepare the meat for mincing by hand and obviously aim to remove any bone/gristle etc, but appear to have missed some on this occasion. We're only a small team, and don't always get it right, so I'm sorry about that. In regards to the weight, we actually pack to an average weight rule (that's what the 'e' means on the label). This is because it's very difficult for us to hand cut and pack every item to the exact weight, so sometimes items maybe a touch heavy or a touch light within specific tolerances. We obviously aim to get it right every time, but we are only human. Having said that, we obviously will take your feedback on board and do our best to improve going forward. Thanks and take care, Matt
Reply from Truebites
Thank you Jack! Take care, Matt
Reply from Truebites
Thanks Neil. Glad you are happy and thanks for the review! Matt
Fantastic service
Fantastic service. Meat came fresh and packed properly. Sausages are AMAZING. I have no complaints. Will definitely be ordering again
7 February 2024
boxed and sent really well
boxed and sent really well
got exactly what i paid for
even got a smiley face on my invoice from Matt.
made my week.
will definatly be ordering again
flat ribs with smoked steak rub wrapped in tin foil and cooked at 160 fan,for 4hours,omg,
6 February 2024
The meat was lovely packed and had a…
The meat was lovely packed and had a joint today the meat was amazing thank you
8 February 2024
Superb as usual
5 February 2024
Good quality produce
Overall impressed with quality of produce, communication and delivery
15 January 2024
N amazing box of meats
N amazing box of meats, all packed so well.
Never seen such wonderful flat wings. beef short ribs was the bedt. plenty more 2 eat. stovked up my freezer. Thank u.
11 January 2024
Totally brilliant people meat superb…
Totally brilliant people meat superb quality arrived on time
Buy truebites
15 January 2024
The January box.
Another high quality box of meat. Delivered on time and really well packed. Well done.
11 January 2024
We ordered some rind on bacon
We ordered some rind on bacon. We were kept informed every step of the way. The bacon is lovely, fresh and so tasty. We chose picked it up on the right day and the staff couldn't have been more helpful. They even carried it to the car for us. Will definitely be using this company again
29 December 2023
Second Christmas ordering a Christmas…
Second Christmas ordering a Christmas Hamper from True Bites, and both have been fantastic quality and value. The communications from the team are excellent when ordering, and when the hampers are being sent.
Well be back again next year.
18 December 2023
Christmas joy
Once again and without fail TRUE BITES has supplied quality meats for a special occasion on time and with a cheerful smile
Well done to all and a merry Christmas
20 December 2023
Second time we have ordered a Christmas…
Second time we have ordered a Christmas box. Meat really good quality and arrived packaged as described will be ordering again.
20 December 2023
Christmas Delivert
Nice meat, plenty of delivery time choice and a lovely lady delivered it to the door. Oh and the meat is good too!
14 December 2023
Tasty reliable and ethical
14 December 2023
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