Truelancer Reviews 552

TrustScore 3.5 out of 5

3.7

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Rated 1 out of 5 stars

I have used this site a few times and the quality of freelancers varies considerably (like any site). However, the site itself is TERRIBLE, and customer support is TERRIBLE. I requested a balance with... See more

Rated 5 out of 5 stars

From my point of view Best customer support service . They cooperated and helped me to resolve issue .

Rated 5 out of 5 stars

My first ever freelancing platform...I've earned there 3000 Rs. till now(I know that's not very much, but as a beginner I was happy). It's services are very good, most of the facilities provided here... See more

Rated 5 out of 5 stars

I am on several freelance platforms and feel most comfortable with Truelancer. 1. It's not overcrowded. 2. Not infested with scamsters. You do find the occasional one. They too are taken down... See more

Company details

  1. Recruitment
  2. Business and IT Consulting agency
  3. Employment consultant
  4. Human Resource Consulting
  5. Website designer

Information provided by various external sources

Hire Freelancers & Find Freelance Jobs Online. Hire Freelancers in India, USA, UK, Bangladesh, Philippines. Hire Skilled Professionals, Consultants, Contractors


Contact info

3.7

Average

TrustScore 3.5 out of 5

552 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Great fast service

The Truelancer team is performing exceptionally well. Not only are the clients satisfied, but the team is also extremely supportive and promptly resolves any issues. Thank you, Truelancer team.

2 February 2023
Unprompted review
Rated 1 out of 5 stars

Worst support ever

Very bad support, i have mailed multiple times and contacted admin on WhatsApp.No once cares, My earning was lost and truelancer didnt even try to get to know the problem

12 June 2023
Unprompted review
Rated 1 out of 5 stars

Most horrible not trustworthy for clients

I had the worst experience of my life with Truelancer - The Indian Freelancer version similar to Fiverr/Upwork. They completely ruined my project and wasted my time. I would never recommend them to anyone.
Below are the reasons:

I gave a live project to one of the freelancers, which was recommended by Truelancer. The job was just customization. Ravi accepted the budget and agreed to work on the said project and I deposited the full amount to Truelancer. It was a small project of 4 days max, in between the project the freelancer, Ravi Bhushan, requested to double the amount which I did not agree. This is ethically wrong as both parties agreed to a certain budget before proceeding and in between neither the seller or the client can increase or decrease respectively the quoted amount.

So as per Truelancer's advise , I cancelled the project. I did change most of the passwords on the website, but I was not aware of the Dev FTP created by Mr. Ravi Bhushan, the freelancer. He used that access and deleted the whole website.

When I tried to open the website, everything was blank. My host confirmed and sent me the FTP assess logs which includes the IP and every other detail that confirms that it was purposefully deleted by Mr. Ravi Bhushan, Freelancer in Truelancer.

There is no worthwhile response from Truelancer until now even after providing the FTP assess logs and all details, and I do not think they will take any action. I am exploring legal options now.

So, already running and live site went down by just awarding a small customization project to Truelancer.

I have requested refund and awaiting it.

I CAN ONLY SAY STAY AWAY FROM TRUELANCER (They are promoting fraudulent services through the freelancers and earning commission out of it).

PS: Anyone needs the proof of any kind regarding the above, please PM/DM me, I will try to reply asap.

3 November 2022
Unprompted review
Rated 1 out of 5 stars

terrible platform

Very poor customer support with their freelancer not honoring their contract agreement and the platform not actioning on it despite payment to the platform for mediating . These guys provide cheap service which comes with cheap quality . Stay away and stick to more reputable platforms like fiverr . At least you know you get what you paid for .

19 October 2022
Unprompted review
Rated 3 out of 5 stars

It is a wonderful platform and very…

It is a wonderful platform and very friendly. The only trouble is that they make the payments very late as compared to what they have mentioned. They have mention swift payments in all monthly packages and all annual packages. However, I have a monthly basic package I am in trouble. Coz payments are not transferred to wallet even after 48 hours and after a payout will take atleast 4-5 days. I had to wait more than that once.

5 October 2022
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service, i have tried to withdraw a small amount of $10 as a test back to my Paypal account from the 12th June 2022. Every time i get i get a email from Kanul Rajput that it will be done soon or its over a weekend. Finally i decided to ask them to cancel this Payment because i want to try to use Payoneer instead. His answer was it will be cancelled soon. This was 3 days ago again. I want to withdraw all my funds as this is the worst service i have ever received but seems they won't let the funds go.

Regards
Reinier Wolmarans
Max Capital Pty Ltd

24 June 2022
Unprompted review
Rated 5 out of 5 stars

I did 2 projects through truelancer and…

I did 2 projects through truelancer and I was very satisfied with the service they provided. Nancy was my project coordinator and she did an excellent job of coordinating the projects. I am impressed with the smooth and seamless experience that truelancer provided

8 May 2022
Unprompted review

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