truetoneswim.com Reviews 29

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

ANSWER This was 4 month ago. I wrote to you multiple times that the shorts I received are the wrong size and not at all what the sizing on your website states. I sent in proof. You refused a free... See more

Company replied

Rated 2 out of 5 stars

Item arrived on time but after wearing the set just once I already had very strong tan lines from it. The suit is supposed to be designed to allow sunlight through so you are left with little to no ta... See more

Rated 1 out of 5 stars

If I could give 0 stars I would. The bathing suit I bought is COMPLETELY see-through which completely defeats the purpose if you’re literally naked. Customer service was appalling, they refused to ref... See more

Rated 5 out of 5 stars

True Tone Swimwear is amazing! It tans my legs perfectly, giving me an even tan. The fit is comfortable and perfect. Highly recommend for anyone looking to get a perfect tan while wearing a perfect fi... See more

2.3

Poor

TrustScore 2.5 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 11% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Ordered 7 DEC 2025. STILL NO ITEAM.

Ordered on 7 DEC 2025 and I still dont' have the item. Paid extra for first class shipping. No one responds to you emails or IG messages. You have to follow up constantly to get any kind of response. Paid them for an item I don't have. They still have my money.

27 February 2026
Unprompted review
Rated 1 out of 5 stars

Scam - Do Not Buy

I would do zero stars if possible.

Product is NOT as advertised for being so high priced. I bought two different sizes of the Two-Toned One Piece, XS and M (as S was out of stock) to ensure fit. The site said size up if in-between to prevent sheerness.

This site and product is a scam. Even the Medium which was too big in the body was completely see-through in the chest with only one more layer of fabric than the torso. Nowhere near as advertised and this was received at night with only indoor lighting, nothing nearly as luminescent as sunlight would be.

A 'product' for free returns and package protection was added by default but upon reading the site's Return Policy it stated they DONT ACCEPT RETURNS ONLY STORE CREDIT which is unacceptable.

I am awaiting a response to determine if they will assist with a refund as the product is not as advertised.

0/10 would not recommend.

14 February 2026
Unprompted review
Rated 1 out of 5 stars

Don't order

ANSWER
This was 4 month ago. I wrote to you multiple times that the shorts I received are the wrong size and not at all what the sizing on your website states. I sent in proof. You refused a free exchange and told me I could return them if I pay for international shipping. I answered that is not acceptable and we need to find I different solution. You stopped answering, I wrote to you a couple more times, didn't get an answer. Hard to believe that that happened accidentally.

REVIEW
sizing is completely off, returns not accepted, customer service doesn't reply

29 December 2025
Unprompted review
truetoneswim.com logo

Reply from truetoneswim.com

Hi,

I’m sorry to hear about your experience, that’s definitely not what we want.

We do our best to provide accurate sizing guidance, but I understand how frustrating it is when something doesn’t fit as expected. We also respond to every inquiry, so if you didn’t hear back, that’s something I’d like to fix right away.

Please reach out to me directly here and I’ll personally help sort this out for you.

Best,

Rated 1 out of 5 stars

Just save your money

I wish I read the reviews before buying. Costumer service is non existent.. They sent the wrong size and after sending them probably 5 emails with no response back I just gave up.

14 October 2025
Unprompted review
Rated 1 out of 5 stars

0/5 stars

If I could give 0 stars I would. The bathing suit I bought is COMPLETELY see-through which completely defeats the purpose if you’re literally naked. Customer service was appalling, they refused to refund or take back the swimsuit despite obvious false advertising. I was offered store credit (why would I want a different completely transparent swimsuit from their brand?!) and told I had to pay to ship it back to the United States from Europe myself.

18 June 2024
Unprompted review
Rated 1 out of 5 stars

This is totally a gimmick

This is totally a gimmick. I’m 38” top 43” hips. Bottoms I ordered XL and top a Large. The bottoms fit perfect the top not really. It pulls up so high in the back but the front is ok. The material is not soft at all. It’s very rough if you have sensitive nipples like I do. Also, I wore today for a couple of hours and put tanning oils all over even in the parts where the sun don’t shine and I still got tan lines and zero sun under. I thought this would be perfect and bought two sets at $176 total. I’d say this is not worth it at all. Don’t waste your money

24 May 2025
Unprompted review
Rated 1 out of 5 stars

False advertising

False advertising. This isnt swimwear. It's completely see through. I tried it on thinking maybe it wasn't as see through as it appeared but it definitely is. You would be arrested if you went out in this. Do not buy this.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

True Tone Swimwear is amazing

True Tone Swimwear is amazing! It tans my legs perfectly, giving me an even tan. The fit is comfortable and perfect. Highly recommend for anyone looking to get a perfect tan while wearing a perfect fitting suit. I bought multiple pairs for friends. LOVE

6 August 2024
Unprompted review
Rated 2 out of 5 stars

Cheap and weird

Really janky, low-quality material. Should be $10 honestly. If you ship internationally, expect hefty customs fees because TT doesn’t pay their fees for you.

The sizing and fit are also all over the map.

For sizing: I ordered a size M bottoms which according to the guide should fit a 27-28 waist. I’m a 29. They are falling off me! I can’t wear them wet, they’ll literally fall down.

For fit: I purchased two bikini tops, one pullover and one tie. They both are just…strange. The pullover fits but the triangle pieces are out of shape to what actual breasts are shaped like; my nipples pop out constantly. The tie top has way too much going on, loose ties everywhere, super bunchy and uncomfortable.

27 November 2023
Unprompted review
Rated 1 out of 5 stars

Delivery took almost two months

Delivery took almost two months, only one reply to multiple emails- no other way to conact them. For the price the quality is poor, the material is very see through and yet tan lines ar almost as visible as with regular swimsuit, the sizing is off. Only nice thing about it is that the swimsuit dries quicly.

27 June 2023
Unprompted review
Rated 1 out of 5 stars

Non-existent Customer Services

I had high hopes for my suit from True Tone Swim, but my expectations were quickly shattered when I received my order. The fit was completely off, and I immediately knew I needed to request an exchange. Unfortunately, my emails asking for the exchange were met with silence. I even had a friend who ordered through them at the same time as I did, and they gave her credit within a few days to write on my behalf. I cannot express how disappointed and frustrated I am by this experience. I feel like I've been cheated out of my hard-earned money and left with a $130 suit that looks terrible on me. It's a painful lesson learned, and I won't be making the mistake of ordering from True Tone Swim again.

21 June 2023
Unprompted review
Rated 1 out of 5 stars

Very upset with this brand

Very upset with this brand, they are not serious, an order that has never been delivered to its final destination and the worst thing is that they do nothing to fix it. They completely disregard.

16 June 2023
Unprompted review
Rated 1 out of 5 stars

Don’t work plus quality’s poor

They leave tan lines just like any other swimsuit. Also the quality of the garment is very very very pour, like something you could get for less than 20€ (for the entire set) from a fast fashion brand.

14 June 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look