trufe. Reviews 

232
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Megan Willey went above and beyond to help me secure a new mortgage and new remortgages. Absolute A* service, Megan couldn’t do enough to help and support me. Communication was amazing, always answer... See more

Rated 5 out of 5 stars

We were recommended Trufe through a friend and we are so glad we listened. After being let down by a few different brokers, we were assigned Megan to our case. Our remortgage was a complex cas... See more

Rated 5 out of 5 stars

Being FTB we didn't have a clue what we was doing & Sarah was absolutely amazing, she was always available whenever we had questions. She talked us through every step of the way & even called to calm... See more

Company replied

Rated 5 out of 5 stars

After bad experiences, with previous unprofessional brokers, I managed to stumble upon a Google ad. After reading great reviews I thought I’d give Trufe a try and I’m glad I did. Rachel (broker) worke... See more

Company details

  1. Mortgage broker

Information provided by various external sources

We work with you to source tailored mortgage and commercial funding solutions that fit your individual scenario.


Contact info

4.9

Excellent

TrustScore 5 out of 5

232 reviews

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4.9

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(232)

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Rated 5 out of 5 stars

Dedicated and Motivated

Daniel Robinson has been incredible in securing a mortgage for me, especially as there were only a few companies offering 95% mortgages before they all came out the wood work just as we got the ball rolling but we carried on. Then we hit a bump in the road when the mortgage company refused to offer a DIP due to my wife's bad credit score.. so we decided I should go in it alone and I am proud to say I was offered a DIP on my own salary. Daniel worked extremely hard to get the result we needed and was very flexible to work around us so we could discuss our options and move forward in the process. Daniel also helped me with my Personal protection policy and got me a great deal. I would 100% recommend Trufe and Daniel. Thank you again for your help, professionalism, dedication and motivation.

17 May 2021
Unprompted review
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Reply from trufe.

Thanks so much for taking the time to write your review Benjamin. I know that Dan was delighted to get your mortgage over line and he will be thrilled to known you're happy. We look forward to having a long standing relationship with you and if you feel able to recommend us to friends, family and colleagues that would be fantastic.

Phill Green
CEO & Founder

Rated 5 out of 5 stars

Would highly recommend

Never thought I would need a mortgage advisor but was the best thing I did, I had been struggling to get the mortgage I needed so decided to go with Trufe.
Richard was the most professional, made me feel comfortable right from the get go, if I didn't understand something he explained it, if I asked a question it was never a stupid question. Nothing was too much trouble! Within a few weeks my mortgage was applied for and accepted!! He did more in those 2 weeks than I had managed to do in 18 months and took the stress straight out of it and he did all the paperwork for me!
Can't fault anything at all, will be using again when it comes to remortgaging. I would highly recommend to anyone!

17 May 2021
Unprompted review
Rated 5 out of 5 stars

Approachable, hard working, friendly

Sarah and Amanda were excellent with all aspects of my mortgage from finding the best deal to chasing solicitors.
Sarah worked tirelessly to help me finding numerous mortgages every time I put an offer on a house (many more than I expected or hoped before having an offer accepted), Sarah was always easily contactable and approachable
Thank you

14 May 2021
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Reply from trufe.

Thanks so much for the feedback Ellie. Sarah and Amanda will be really pleased to see how happy you are. I hope we have a long relationship and will see you again to sort your remortgage out in the future and in the meantime if you are able to recommend us to friends, family and colleagues, I know Sarah and Amanda would be very grateful.

Phill
CEO & Founder

Rated 5 out of 5 stars

Sarah is amazing

Sarah is amazing, she explained everything to us throughly and made sure we were aware of the process. She replied or answered the phone whenever we needed her, shes stayed with us throughout the whole process! I couldn’t recommend her enough.

14 May 2021
Rated 5 out of 5 stars

Hardworking and fantastic!

Daniel has put in serious effort on getting us a mortgage. Not an easy case with a few setbacks. But he explained everything really well.
Pleasure to have Daniel on my side during all of this. His help made the process so much easier and far less stressful than I anticipated!

Daniel has also helped me getting insurances sorted, something I had not thought about. Definitely glad he brought that to my attention.

Amanda has been great too! Keeping me updated with my application and checked for updates. Always clear and precise.

These two are a great team. Couldn't have asked for a better pair!

I would highly recommend Trufe.

12 May 2021
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Reply from trufe.

Thanks so much for taking the time to write your review Elliot. Dan and anda will be really pleased to hear how happy you are. I look forward to working with you for a long time to come and sorting your remortgage out in the future. In the mean time if you feel able to recommend us to your friends, family and colleagues that would be great. Thanks again.

Phill
CEO & Founder

Rated 5 out of 5 stars

Wow what team

Wow what team
Sarah works so hard to get you the best deal and nothing is too much trouble
Amanda works so hard with the solicitors and paperwork
With both ladies your a friend to them not just a person giving you the personal touch

7 May 2021
trufe. logo

Reply from trufe.

Thanks so much for your feedback Katherine. Sarah and Amanda will be really grateful to know how happy you are. I hope that we have a long lasting relationship with you and hope to sort your remortgage out in the future. In the meantime if you feel able to recommend us to your friends, family and colleagues that would be fantastic.

Phill
CEO & Founder

Rated 5 out of 5 stars

Richard at Trufe

Richard was looking after me and really kept me up to date and gave me all the available options/ necessary info so I could make the right decisions. Very professional while at the same time easy to talk to.

28 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service.Richard was very helpful and throughout he was very professional nothing was too much trouble took us step by step with what was going to happen.Would highly recommended if your looking for mortgage advice .Definitely recommend

27 April 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. I was in a position where I needed to move quickly. Richard explained everything clearly to me and why I couldn't have a mortgage initially. He then gave me some suggestions about how I could improve my situation.

He called me a few months later explaining changes in the market and to check my details again. He found that he could now help and got me an AIP the same day, Honestly can not fault his commitment to his customers. I feel he really understood my circumstances and listened to me. I have no problems in telling people to give Richard a call.

27 April 2021
Unprompted review
Rated 5 out of 5 stars

Quick and professional

Ben has done everything we have asked of him and was very professional and a quick service.

14 April 2021
trufe. logo

Reply from trufe.

Hi Jamie,

Thanks so much for taking the time to leave your feedback, Ben will be thrilled.

Phill
Founder & Chief Executive

Rated 5 out of 5 stars

Wonderful experience from start to…

Wonderful experience from start to finish. Jatinder was helpful and approachable. Nothing was too much trouble and she dealt with all queries straight away. Would definitely recommend!

29 March 2021
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Reply from trufe.

Thanks so much for taking the time to leave your review I know Jatinder will be thrilled that she has impressed you to such an extent.
Phill
Founder & CEO

Rated 5 out of 5 stars

Very professional and helped all the…

Very professional and helped all the way and very supported. Would recommend to anyone

29 March 2021
trufe. logo

Reply from trufe.

Thanks so much for leaving such postive feedback Darren. We look forward to looking after you again when your mortgage needs to be reviewed and in the meantime if any or your friends, family and colleagues would benefit from our help we'd love to hear from them.
Phill
Founder & CEO

Rated 5 out of 5 stars

Wendy Wilson

Wendy Wilson our broker was absolutely fantastic she worked so hard to get us the mortgage we required in a very short time and under pressure as the chain was falling apart.
She kept us informed everyday and we fully understood with the process.
I cannot recommend her enough she was so professional and knowledgeable with all the products available to us and explained everyone to us every step of the way.

Trev Cox

25 March 2021
Rated 5 out of 5 stars

Very helpful and friendly service

Very helpful and friendly service. In very trying times 🙄#covid did the best they could and kept us informed. Would recommend 😊

24 March 2021
trufe. logo

Reply from trufe.

Thanks so much for taking the time to give us such kind feedback Stephanie. We look forward to looking after you again when your need us.
Phill
Founder & CEO

Rated 5 out of 5 stars

Amazing service

Complex mortgage case. More well known brokers were less helpful. Always available to help and answer questions.
Dan was great and really put me at ease. Took the stress out of the process.

5 March 2021
Rated 5 out of 5 stars

Jon and Rachel - an excellent team

Jon and Rachel from Trufe have been amazing.

As a first time buyer with little to no experience of buying a home they have walked me through each step of the process and making it as simple as it could be. They have always been very patient, friendly and helpful, with a wealth of knowledge and advice to guide me through the mortgage process.

Both Jon and Rachel have taken the time to talk through all my queries and have allowed me to make informed decisions as to what was best for me. They have gone above and found me advice concerning aspects of choosing and surveying properties and mortgages out with their remit.

Thank you both so much, you have helped relieve much of the stress of finding and applying for a mortgage, solicitor and insurance during a difficult period while working in the NHS.

Jared

19 February 2021
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Reply from trufe.

Thanks so much for taking the time to leave such a great review Jared. So proud that we have helped you particularly as you work for the NHS. If you have any friends, family and colleagues who you think would benefit from using us in the future we'd be delighted if you would recommend us and of course we look forward to looking after you again when your rate is up for renewal.

A big well done to Jon and Rachel.

Phill Green
Founder and Chief Executive

Rated 5 out of 5 stars

100% recommend using Trufe

From start to finish Jatinder was amazing. She was there at a drop of a hat to help with anything that we needed. Our application processes was a nightmare for many reason but none the fault of Jatinder yet her commitment to getting it over the line and supporting us the whole time was amazing. When at times it looked like nothing would go our way she somehow found a solution and I’ll always be grateful for all her hard work and help. She helped make what was a very stressful time so much easier and I can only recommend Jatinder and Trufe to anyone who is looking for a mortgage. 5 stars for me!

19 February 2021

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