trufe. Reviews 

232
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Megan Willey went above and beyond to help me secure a new mortgage and new remortgages. Absolute A* service, Megan couldn’t do enough to help and support me. Communication was amazing, always answer... See more

Rated 5 out of 5 stars

We were recommended Trufe through a friend and we are so glad we listened. After being let down by a few different brokers, we were assigned Megan to our case. Our remortgage was a complex cas... See more

Rated 5 out of 5 stars

Being FTB we didn't have a clue what we was doing & Sarah was absolutely amazing, she was always available whenever we had questions. She talked us through every step of the way & even called to calm... See more

Company replied

Rated 5 out of 5 stars

After bad experiences, with previous unprofessional brokers, I managed to stumble upon a Google ad. After reading great reviews I thought I’d give Trufe a try and I’m glad I did. Rachel (broker) worke... See more

Company details

  1. Mortgage broker

Information provided by various external sources

We work with you to source tailored mortgage and commercial funding solutions that fit your individual scenario.


Contact info

4.9

Excellent

TrustScore 5 out of 5

232 reviews

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4.9

All reviews

(232)

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Rated 5 out of 5 stars

Keeli and Jade have been totally…

Keeli and Jade have been totally amazing... the service they have given us is 1000%... have recommended to everyone I know... thank you so so much... will definitely be using again when renewal is due for mortgage xxxxxxx❤

14 July 2021
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Reply from trufe.

Fantastic feedback. Thank you Paula.

Phill
Founder and Chief Executive

Rated 5 out of 5 stars

Can't thank Donna enough!

Donna took out all the stress of what can be a time-consuming and intense process of buying a house.

We've dealt with other mortgage brokers in the past and there is a reason why since we've met Donna, we've never used anyone else and I cannot see that changing! There are mortgage brokers and there are mortgage brokers - Donna is a different class. She goes the extra mile.

Donna is extremely knowledgeable and handles absolutely everything and even liaised with the solicitor! She has great knowledge of all aspects of property purchasing and understood the time constraints of both my job and the purchase. Donna took a real weight off my shoulders and handled it all with regular updates - a totally stress-free experience! Thank you so much, Donna!

13 July 2021
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Reply from trufe.

What a review. Thank you Josh.

Please recommend us to all your friends, family and colleagues.

Phill
Founder and Chief Executive

Rated 5 out of 5 stars

Fantastic service- I would 100% recommend

Fantastic service from Donna and Jade. Throughout the whole process they have been on hand with immediate responses and ensured that every one of my queries were answered. I initially dealt with Donna through the first stages of the mortgage process and she is extremely knowledgeable and made everything extremely clear and as a first time buyer this really gave me peace of mind. I would 100% recommend Trufe. Thank you!

7 July 2021
Unprompted review
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Reply from trufe.

Thanks for the fab review

Phill
Founder and Chief Executive

Rated 5 out of 5 stars

Donna super helpful

Donna, was helpful and kept me informed and up to date with the progress of my application.
I have been through a difficult time recently and it was great to deal with someone who understood that extra support was needed.

6 July 2021
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Reply from trufe.

Thanks so much.

Phill
Founder and Chief Executive

Rated 5 out of 5 stars

The guys at Trufe really were amazing

The guys at Trufe really were amazing. Made it easy to do two mortgages. For two of my rental properties.

James

30 June 2021
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Reply from trufe.

Thanks so much for your feedback James, we're thrilled that you were so happy.

Rated 5 out of 5 stars

Thank you

Jantinder was very attentive, listened to my needs. Was always available at the end of the phone to answer my questions. I couldn’t ask for a better service. I can’t thank you enough for what you did for me. Thank you.

14 June 2021
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Reply from trufe.

Thanks for the great feedback.

Phill
Founder and Chief Executive

Rated 5 out of 5 stars

We were very happy with the information…

We were very happy with the information and advice given by Ben. The process was very quick and easy, communication was very good the whole way through. We didn’t need to do any of the complicated wading through pay slips/bank statements which was great. Thank you Ben, and also to Cat for keeping us informed throughout the process.

14 June 2021
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Reply from trufe.

Thank so much

Phill
Founder and Chief Executive

Rated 5 out of 5 stars

Thanks Sarah!

I am a first time buyer and Sarah at Trufe was recommended to me by a friend. I am on my own and was completely clueless about where to start and what to do for the best when looking at mortgages. Sarah explained everything step by step and searched high and low to get me the mortgage that was right for me. She helped when I was viewing houses and putting offers in and advised me on the best way to do things. I am so very happy with my (now official) mortgage offer and how quickly and smoothly everything has gone through. I couldn’t recommend Sarah enough! She was always available, even on a Friday night when my house offer was accepted!! Do not hesitate to get in touch, it’s nowhere near as scary as it seems and that’s thanks to Sarah and Trufe!

9 June 2021
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Reply from trufe.

Thanks so much for taking the time to write such a lovely review chloe!!! Sarah is a terrific advisor but she never gets tired of helping her customers. Thanks for choosing trufe we look forward to a long lasting relationship and if you are able to recommend Sarah or trufe to friends, family and colleagues we'd really appreciate it. Enjoy your new home!

Phill Green
Founder and Chief Executive

Rated 5 out of 5 stars

Excellent service

Very good service. Responsive and professional. Jon was my mortage adviser, he supported me in every way and I would highly recommend him.

4 June 2021
Rated 5 out of 5 stars

Would 100% recommend using Jon and his…

Would 100% recommend using Jon and his team. They were amazing and very patient. I had a few issues getting my mortgage due to ex council properties and houses falling through.
They were always very contactable and let me know what was going on every step. Would highly recommend and would use again.
Fantastic service.

28 May 2021
Rated 5 out of 5 stars

Excellent service

We used Trufe for obtaining a mortgage. We were extremely happy with the service we received and Keeli and Jade were always on hand to answer any questions, no matter how big or small.

26 May 2021
Unprompted review
Rated 5 out of 5 stars

Jatinder my broker has been the best…

Jatinder my broker has been the best help ever. She is very articulate, understanding and proactive with all her advise.
We have completed one property today and another completing soon.
I also would like to thank Amanda who has been very supportive throughout this journey.
Thank you

21 May 2021
Rated 5 out of 5 stars

Excellent Service

Excellent Service! Our Adviser, Jatinder, has been hardworking and fantastic throughout the process and kept us posted on the progress at each stage and given us the knowledge that, as first-time buyers, wouldn't have known.

Will be highly recommending.

21 May 2021
Rated 5 out of 5 stars

New mortgage application

I used Trufe previously for a remortgage and was very happy with the service and deal they got me. So when I decided to move house I went back to them and in particular Ben who is extremely knowledgeable in his field and was able to support me throughout the process which made me feel reassured and took a lot of stress away. He managed to secure me an excellent mortgage rate and kept me with the same lender which made things a lot easier. I would highly recommend Trufe and Ben!

21 May 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service 5/5

Fantastic service! Our case was assigned to Donna who was very quick, supportive and helpful - she (along with Jade) always kept us updated and we have found it very easy to communicate with them. Would highly recommend trufe. to anyone who is looking to get a mortgage

19 May 2021

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