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TruGreen - Ft. Collins Reviews 2

TrustScore 3 out of 5

2.9

798 Denver Ave, 80537 Loveland, CO, US


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Company details

  1. Lawn care service
  2. Arborist and Tree Surgeon
  3. Pest control service
  4. Soil testing service

Written by the company

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the company

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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1-star

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Overspray from neighbor's yard!!!

My husband was out tending our ORGANIC garden in our backyard when he suddenly was sprayed from our neighbor's yard which flanks the back of our property. The person doing the spraying was covering a tree in chemical insecticide, which landed directly onto my husband and contaminated the vast majority of our backyard garden. Indiscriminate spraying is an abhorrent practice, and potentially poisoning our organic food source is wholly unacceptable. My husband confronted the employee, but the damage has been done. Hopefully there won't be any lasting effect to my husband's health as a result of this, otherwise there may be grounds for a suit.

15 July 2021
Unprompted review
TruGreen - Ft. Collins logo

Reply from TruGreen - Ft. Collins

Hi Krista, thank you for bringing this to our attention. Please email us at reviews@trugreenmail.com with your contact information as well as any additional details so our teams can review and get in touch. Thank you!

Rated 1 out of 5 stars

Terrible coordination

We have had a very bad experience with TrueGreen. They do a good job with the lawn, but they come periodically, with minimal to no warning and they don’t service because we had no warning to open our gate or keep our dog inside. Then it takes hours on end on the phone to get them to repeat the whole process with limited success. Overall, the only thing satisfactory is the lawn service itself. Everything else has been a terrible experience. If they were to have functioning logistics then there would be no problem. However, until then, we would NEVER recommend this service to anyone.

13 July 2021
Unprompted review
TruGreen - Ft. Collins logo

Reply from TruGreen - Ft. Collins

Hi Isaiah, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at reviews@trugreenmail.com with your name and account number so we can review and get in touch. Thank you!

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