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TruGreen - Greensboro Reviews 3

TrustScore 3 out of 5

2.8

4220 Beechwood Drive, 27410 Greensboro, NC, US


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Company details

  1. Lawn care service
  2. Arborist and Tree Surgeon
  3. Pest control service
  4. Soil testing service

Written by the company

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the company

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Contact info

  • 4220 Beechwood Drive, 27410, Greensboro, NC, United States

  • (336) 834-2267

2.8

Average

TrustScore 3 out of 5

3 reviews

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1-star

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Tru Green has ruined my whole front…

Tru Green has ruined my whole front yard.I used to have grass in my front yard,but after their treatments my front yard is mostly mud.

3 July 2025
Unprompted review
TruGreen - Greensboro logo

Reply from TruGreen - Greensboro

Thank you for taking the time to review us, Morris. Our team takes great pride in providing our customers with quality lawn services, and we’re truly sorry you weren’t pleased with your results. We would like to learn more about your experience and assist in resolving this issue. Could you send us an email at reviews@trugreenmail.com so we can get in touch? Thank you!

Rated 1 out of 5 stars

Worse service ever!!!

Worse service ever!!!

TruGreen provided a service that I had not requested. Because i was considering them, I completed the initial customer application form, complete with my credit card. What a mistake! They did something in my yard. After calling them, I was assured that my application would be destroyed and no amount would be billed. Well they did bill my card. To prevent this in the future, the card company cancelled my card.

My neighbor was also disappointed in their service. Treat them like a gangster, RUN!!!

30 October 2021
Unprompted review
TruGreen - Greensboro logo

Reply from TruGreen - Greensboro

Hi Robert, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at reviews@trugreenmail.com with your name and account number. We look forward to hearing from you!

Rated 1 out of 5 stars

Bait and Switch Crooks

Smartest thing I did was not prepaying for the year. Only service I got that was complete as agreed was the first. Been struggling since. Half effort on aeration. Yesterday’s service took 7 minutes from arrival to departure. How is that even possible. I saved the video from my cameras. After complaining I’m told that there is another service coming. I cancelled and called it a learning experience until I got a charge to my account today. That money better be returned TruGreen. Bait and switch Crooks with the sorriest service I’ve ever seen.

8 October 2021
Unprompted review
TruGreen - Greensboro logo

Reply from TruGreen - Greensboro

Hi Thomas, we're sorry to hear you’ve cancelled your service with us. Our goal is to give great service every time we’re on your lawn and it sounds like we missed the mark for you. If there is anything we can do for you at this time, please email us at reviews@trugreenmail.com so we can get in touch.

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