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TruGreen - Las Vegas Reviews 1

TrustScore 3.5 out of 5

3.3

7665 Commercial Way, 89015 Henderson, NV, US


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Company details

  1. Lawn care service
  2. Arborist and Tree Surgeon
  3. Pest control service
  4. Soil testing service

Written by the company

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the company

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Contact info

  • 7665 Commercial Way, 89015, Henderson, NV, United States

  • (702) 597-1000

3.3

Average

TrustScore 3.5 out of 5

1 review

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Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

Not a good experience for the year of…

Not a good experience for the year of service I paid for in advance. To start with my lawn is looking better. I have had the service for the last 9 months and are now at the start of summer in the desert. My first problem was during the resending late last year. The technician ran over an exposed sprinkler line and damaged it. I had to shut off the water to repair my self. The resending was a joke as their machine was the same as I could have rented from Home Depot and did not penetrate the soil even though it had been watered for several days multiple times a day. Re sending did nothing. Next the sent a tech to do resending again 3 months later and tried to tell me it was another season and the account was set on auto renew. Even though I had 5 months remaining on my prepaid account. The explanation was that their are two seasons they use for that service. Next was taking three months of communication to get the bill corrected after they charged me $300+ and drained my account for the second resending that affected my pre-paid plain. Next was when the technician on my last lawn treatment only did half my front lawn and none of my back lawn. Not sure but if you see cameras around a job site you may want to do all the work.

2 June 2022
Unprompted review
TruGreen - Las Vegas logo

Reply from TruGreen - Las Vegas

Hello Dennis, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at reviews@trugreenmail.com with your name and account number so we can work toward a resolution? Thank you!

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