Banner for TruGreen - Macon

TruGreen - Macon Reviews 2

TrustScore 3 out of 5

2.9

4529 Knight Road, 31220 Macon, GA, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Lawn care service
  2. Arborist and Tree Surgeon
  3. Pest control service
  4. Soil testing service

Written by the company

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the company

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Trugreen will Not Kill Your Weeds!

They came out, guaranteed to get rid of all my weeds, price was reasonable, but they DID Not Kill my weeds. I drove up to their local office, in Knight Rd in Macon. Talked at length to the manager. I have two ponds, over two acres in size, with grass all around them. The Manager said, that by Kaw they could Not spray within 15 feet of either pond. What good is that?
I told him I be wanted to cancel my Service with him. He said I would have to Call the Nain Company myself. He could not Cancel anything! This company has too many people on the payroll! I had to call them numerous times to get my service Stopped. Now I get a Phone Call about every three days, from different Corporate Phone Centers, wanting to sell me their product! Please Do Not Do Business with this Company.

21 June 2024
Unprompted review
Rated 1 out of 5 stars

Signed up in early feb

Signed up in early feb. no one showed till end March. Then only came 2 times after that. One guy came in his truck stopped at top of street. Turned around and drove off. (We we’re home) looked on our app and said they did service. Finally asked for money back. They still charged us for the fake call.

18 August 2021
Unprompted review
TruGreen - Macon logo

Reply from TruGreen - Macon

Hello Sandy, we appreciate you letting us know about this situation. We would like to apologize for any inconvenience this may have caused, and our team is more than happy to help. Would you please email us at reviews@trugreenmail.com with your name and account number so we can work toward a resolution? Thank you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look