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TruGreen - Milwaukee Reviews 1

TrustScore 3 out of 5

3.2

820 Corporate Court, 53189 Waukesha, WI, US


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Company details

  1. Lawn care service
  2. Arborist and Tree Surgeon
  3. Pest control service
  4. Soil testing service

Written by the company

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the company

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Current Customers Beware!

Current and New Customers Beware!!

A driver caused significant damaged to our brand new camper on our property by backing into it and left without informing us- even picked up the pieces of the broken clearance light from the truck in an attempt to hide the evidence.

WE were understanding about the situation and were told to get an estimate for the damage. Once TruGreen received the estimate they decided to send their own appraiser which shockingly came back much less than the estimate from the company that is going to be doing the repair. We didn't buy our camper at a discount shop so why would we take it to one for the repair. Our claim has been poorly handled by their claims department and we have been completely inconvenienced by this situation causing more stress and time than it it worth - again given that we were not at fault in any of this!! Now we are left with trying to figure out how to pay a significant amount of the remaining balance of the damage. Even a small amount to cover is not an acceptable amount to cover given that this situation should not have happened in the first place. IN addition ---- Damage repairs typically take a few weeks so we will be without our camper on our property which does serve a purpose to us and they do not have the courtesy to take that into consideration either. A complete disaster of a company! Not about customer service and questionable training of their employees should raise many red flags!

18 August 2021
Unprompted review
TruGreen - Milwaukee logo

Reply from TruGreen - Milwaukee

Hi Christina, thank you for bringing this to our attention. Please email us at reviews@trugreenmail.com with your contact information as well as any additional details so our teams can review and get in touch. Thank you!

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