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TruGreen - Portland ME Reviews 3

•
TrustScore 3 out of 5

2.9

Lawn care service
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2 Delta Drive, 4092 Westbrook, ME, US

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2078567117

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Company details

  1. Lawn care service
  2. Arborist and Tree Surgeon
  3. Pest control service
  4. Soil testing service

Written by the company

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the company

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Contact info

  • 2 Delta Drive, 4092, Westbrook, ME, United States

  • 2078567117

2.9

Average

TrustScore 3 out of 5

3 reviews

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1-star

Replied to 73% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Terrible service with promises of nothing.

After reading these reviews it is amazing how this company stays in business. I have called to have weed control done and nothing is getting done. Same as mosquito control. Talk to the sales rep and all I get is the run around. He tells me he cannot do anything, that I have to call an 800 number and they will take care of scheduling. I called that number and for 20 minutes I got 1 thing scheduled. I was told I was scheduled for mosquito control on Saturday, Then i received a call from Trudy saying they would be out on Friday for grub control nothing scheduled for mosquito or weed control. My lawn is ruined because of their awful service and business. Time to cancel my service and start doing it myself with Scotts which is fantastic.

22 August 2021
Unprompted review
TruGreen - Portland ME logo

Reply from TruGreen - Portland ME

Hi Steve, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at reviews@trugreenmail.com with your name and account number so we can review and get in touch. Thank you!

Rated 1 out of 5 stars

YOU RUINED OUR DAUGHTER’S WEDDING PART…

YOU RUINED OUR DAUGHTER’S WEDDING PART 2

After writing a detailed review of how you didn’t show up for our mosquito treatment before our daughter’s wedding you had the nerve to respond by asking for more information so you could right your wrong Portland,Maine.
Perhaps you should go back and read my review and count the number of times we contacted you about getting our mosquito treatment before our daughter’s wedding. Are you really that dense?
Why would we want to do business with you now when you couldn’t get it right the first time? Everyone will forever remember the True Green name and how miserable we all were at our daughter’s outdoor wedding.
Shameful, disappointing disgraceful
and extremely unprofessional!!!!!
Your services are being replaced by a company we can depend on! Do not contact us again!!!!!!!!!!!!!!!!!!!!!!!!

18 August 2021
Unprompted review

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