I was visiting a friend and the trugreen tech. showed up and dragged his chemical hose across the bumper of my 2022 3 month old car too the painy off and scratched the back end. 970.40$ Worth of dama... See more
Company replied
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Absolutely the worst, second to none lawn service company ever!!!! I cannot express with words how absolutely terrible this company is and after almost two years, they clearly are proud of sucking. If... See more
Company replied
This company ranks as one of the worst I have ever dealt with. Do not prepay for service. Doing so moves you to the back of the line. After being with them for a few years they repeated cancel and res... See more
Company replied
After reading mixed reviews of TruGreen, I decided to give them a try. After three service cancellation appointments, I decided to cancel my membership.
Company replied
Company details
Written by the company
TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.
Written by the company
TruGreen Guarantee
Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.
Contact info
30 Access Road, 2886, Warwick, RI, United States
- (401) 732-6883
2.6
Poor
4 reviews
Replied to 72% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Visiting friends
I was visiting a friend and the trugreen tech. showed up and dragged his chemical hose across the bumper of my 2022 3 month old car too the painy off and scratched the back end. 970.40$ Worth of damage. Promised me to fix the problem 3 different customer service workers and a supervisor promised me the claims adjuster would call...still waiting bunch of liars
4 April 2022
Unprompted review
Reply from TruGreen - Providence
Hi Jon, thank you for bringing this to our attention. Please email us at reviews@trugreenmail.com with your contact information as well as any additional details so our teams can review and get in touch. Thank you!
This company ranks as one of the worst…
This company ranks as one of the worst I have ever dealt with. Do not prepay for service. Doing so moves you to the back of the line. After being with them for a few years they repeated cancel and reschedule treatments and have failed to effectively address problems. Crabgrass and weed control ineffective even after repeated follow-up treatments. Also repeated failures to respond beyond scripted messages. Save your money and look elsewhere. It really should not be this hard to do business with any company. They didn’t even try to save our account when we requested it be closed due to poor performance. That says it all!
12 October 2021
Unprompted review
Reply from TruGreen - Providence
Hi Wayne, we're sorry to hear you’ve cancelled your service with us. Our goal is to provide great service for all of our customers and it sounds like we missed the mark for you. If there is anything we can do for you at this time, please email us at reviews@trugreenmail.com so we can get in touch.
Absolutely the worst
Absolutely the worst, second to none lawn service company ever!!!! I cannot express with words how absolutely terrible this company is and after almost two years, they clearly are proud of sucking. If being the most unprofessional and uncaring is what they were going for, congratulations they achieved success. Save your money, save your time and save your lawn and never engage with them. Why for all the reasons others wrote about and so much more. Trust me they suck and they know it!!!!
2 August 2021
Unprompted review
Reply from TruGreen - Providence
Hi Robert, we're sorry to hear you weren't pleased with your TruGreen service. If there is anything else we can do for you, please email us at reviews@trugreenmail.com with your name and account number so we can get in touch. Thank you!
Unhappy customer
After reading mixed reviews of TruGreen, I decided to give them a try. After three service cancellation appointments, I decided to cancel my membership.
19 July 2021
Unprompted review
Reply from TruGreen - Providence
Hi Jim, we're sorry to hear you’ve cancelled your service with us. Our goal is to provide great service for all of our customers and it sounds like we missed the mark for you. If there is anything we can do for you at this time, please email us at reviews@trugreenmail.com so we can get in touch.
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