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TruGreen - Rocky Hill Reviews 2

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TrustScore 3 out of 5

2.9

Lawn care service
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89 Old Forge Road, 6067 Rocky Hill, CT, US

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(860) 721-7872

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Company details

  1. Lawn care service
  2. Arborist and Tree Surgeon
  3. Pest control service
  4. Soil testing service

Written by the company

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the company

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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1-star

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

DISHONEST BUSINESS PRACTICE

Trugreen is a Complete SCAM company BEWARE ! They charged me for an aerating my lawn and they never did the Service. Wold not take it off my Credit Card. Austin Hunter was the Manager who would not take it off my Credit Card. DO NOT EVER GIVE THEM YOUR CREDIT CARD to charge on AUTO - they will send out services you DO NOT WANT and never asked for, and its usually when you are NOT home so you dont know until they charge your card ...! They use DANGEROUS chemicals and lie and say they are fine! THEY are Dishonest and should be shut down, they engage in deceptive business practices and not only have I wrote to the Attorney General of CT, I am writing to the BBB and further if I could. DO NOT USE this company

17 December 2024
Unprompted review
TruGreen - Rocky Hill logo

Reply from TruGreen - Rocky Hill

Hi Maureen, we are sorry to hear that this was your experience with us. We would like to take a closer look at your account, so please email us at reviews@trugreenmail.com with your name and phone number on the account. -MS

Rated 1 out of 5 stars

TruGreen Rocky Hill office is terrible…

TruGreen Rocky Hill office is terrible have had the same issue since mid July. They don't show up with the proper equipment to do the job on my property. So i get a lousy job done. Have contacted them several times and still they don't respond. They are a terrible company to work with. I will be looking for someone new next year. Tied of empty promises! Rocky Hill CT office is the pits!

9 September 2023
Unprompted review
TruGreen - Rocky Hill logo

Reply from TruGreen - Rocky Hill

Hi Mike, we are sorry to hear that you’ve had a negative experience with us! Please send us an email at reviews@trugreenmail.com with your name, address, and account number so a member of our care team can look into this. We look forward to helping you! -CR

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