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TruGreen - Springfield IL Reviews 

2
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TrustScore 3 out of 5

2.9

Lawn care service
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10079 Palm Road, 62536 Glenarm, IL, US

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(217) 483-5223

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Company details

  1. Lawn care service
  2. also in
  3. Arborist and Tree Surgeon
  4. Pest control service
  5. Soil testing service

Written by the company

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the company

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

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1-star

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Replied to 93% of negative reviews

Typically replies within 1 week

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2.9

All reviews

(2)

256 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not use True Green

After two years of treatment our yard that was perfectly green and healthy has become a disaster in fall of 2026. It has gradually increased in dry and bear spots. Whatever it is they are using has been killing the yard rather than make it healthy. Stay away from using their services. I wish this site allowed posting of photos.

1 September 2026
Unprompted review
TruGreen - Springfield IL logo

Reply from TruGreen - Springfield IL

Hi there, this is never our goal, and we're sorry to hear this is the experience you've had with us so far. Please send an email to reviews@trugreenmail.com with your service address and phone number so we can review your account and work toward a resolution. We look forward to hearing from you.

Rated 1 out of 5 stars

I have used TruGreen services for the…

I have used TruGreen services for the last two years and this year they literally destroyed my lawn. My grass was burned to a point of now looking like a desert waste land. I have made numerous attempts to speak with local and corporate managers to no avail. No one will return my calls to address this issue. I have filed a complaint with the BBB and they will not be allowed on my property again. It’s bad enough that you have to deal with incompetent technicians but to be lied to by these same people is the last straw. Do not use TruGreen services. Do your diligent research and find a competent service group!

22 October 2021
Unprompted review
TruGreen - Springfield IL logo

Reply from TruGreen - Springfield IL

Hi Larry, we are sorry to hear that you are having issues with our service. Our goal is to give great service every time we’re on your lawn. Please send us an email at reviews@trugreenmail.com with your name and account number so we can review and get in touch. Thank you!

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