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TruGreen - Wichita Reviews 2

TrustScore 3 out of 5

2.9

1652 S. West Street, 67213 Wichita, KS, US


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Company details

  1. Lawn care service
  2. Arborist and Tree Surgeon
  3. Pest control service
  4. Soil testing service

Written by the company

TruGreen has been the trusted choice for easy and affordable lawn care for over 50 years. We provide aeration, overseeding, fertilization, weed control, and other services tailored to your lawn's needs. We also offer tree and shrub care as well as defense against mosquitoes and other outdoor pests. We believe life should be lived outside, and our tailored lawn plans and expert specialists help us serve our community and loyal customers every day.

Written by the company

TruGreen Guarantee

Our work is backed by the TruGreen Guarantee

Our work is backed by the TruGreen Guarantee
TruGreen will gladly visit your property as needed between scheduled visits to ensure your satisfaction. Guarantee applies to annual plan customers only.

Contact info

2.9

Average

TrustScore 3 out of 5

2 reviews

5-star
4-star
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1-star

Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

They are not a reputable company

They are not a reputable company. They have killed my lawn, and then leave evaluations saying "water 1 to 2 times per week..." I water twice per day. Never have they done a soil analysis, never have they been responsive (I get some guy with an Indian accent on the phone when I call) - don't sign with these posers.

29 September 2023
Unprompted review
TruGreen - Wichita logo

Reply from TruGreen - Wichita

Hi Dan, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at reviews@trugreenmail.com with your name and account number. We look forward to hearing from you! -MS

Rated 1 out of 5 stars

I received as a gift a year contract…

I received as a gift a year contract with Tru Green.

Started out ok, but rapidly got worse as the year went on. By July my lawn was dying ( fescue) in alot of spots. Contacted them and they sent a manager out. He assured me they would take care of it and ordered some more treatments. By September my lawn had not improved, but they were scheduled to come out , areate my lawn and plant grass seed. I had to hire someone to come out and rake up all the dead grass, so when they did plant it would get to my soil. 4 weeks later had alot of bare spots where they did not spread the grass seed. They then sent out 2 guys to reseed. This was on a windy day (60) mph gusts, and they admitted it was probably too windy, but they were going to do it anyway. They put it on with their hands and literally just slam the seed in my yard, like they were really upset, they had to even be there. I do not want them back on my property and give them a 0 for everything they did!

1 November 2021
Unprompted review
TruGreen - Wichita logo

Reply from TruGreen - Wichita

Hi Nancy, we’re sorry to hear that your experience was unsatisfactory. Thank you for the chance to review your account in order to resolve your situation. Please email us at reviews@trugreenmail.com with your name and account number. We look forward to hearing from you!

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