Truly Engaging Reviews 699

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I wish I didn't have to be writing this but I am so disappointed. The process has taken over a month and I still don't have my invites. Their process is clunky and slow if you want to do any sort of c... See more

Rated 5 out of 5 stars

Paper was high quality. Pictures were sharp and focused. Everything showed up early. All around, great experience!

Rated 5 out of 5 stars

The invitations were easy to create! TE has so many beautiful templates to choose from and was fun to find our vibe. We were able to match our save the dates. Everything arrived swiftly, boxed lovely... See more

Rated 5 out of 5 stars

We absolutely loved our invitations and so did everyone else! We had a fairly large wedding with 200+ guest so finding a beautiful invitation at the right price was key for us and thankfully truly en... See more

Company replied


Contact info

3.9

Great

TrustScore 4 out of 5

699 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing quality and value

Purchased several items related to my wedding and we loved how carefully packaged everything was and quality of the work received. Will highly recommend to others looking to get printing work done. Out of the samples we received from various vendors, they were one of the sets we were attracted to based on paper quality, presentation, and design.

26 May 2022
Unprompted review
Truly Engaging logo

Reply from Truly Engaging

Linda,
Congratulations! Thank you for giving us such an outstanding 5 star review and vote of confidence. We love what we do for friends like you. So happy you found us online.
Wishing you a wonderful marriage,
Jen
Truly Engaging
by MagnetStreet

Rated 5 out of 5 stars

ABSOLUTELY LOVE

Highly recommend this site! My invitations look absolutely amazing. I asked a designer through the site to add a little detail to the back and they did it absolutely perfectly and quickly so I was able to order before the sale ended.

21 May 2022
Unprompted review
Truly Engaging logo

Reply from Truly Engaging

Erica,
Congratulations! We appreciate you stopping by and leaving such a nice recommendation AND a five star rating! We want you to love your stationery ♥ ♥ ♥
Wishing you a happy married life!
Jen
Truly Engaging
by MagnetStreet

Rated 5 out of 5 stars

I ordered my save the dates & invites…

I ordered my save the dates & invites through Truly Engaging! They did a perfect job while being super affordable! 5/5!

21 May 2022
Unprompted review
Truly Engaging logo

Reply from Truly Engaging

Sydney,
You have us smiling over your perfect review AND 5/5 STAR rating! Thank you. We wish you both a wonderful and long loving marriage ♥
Jen
Truly Engaging
by MagnetStreet

Rated 5 out of 5 stars

I had an amazing experience with…

I had an amazing experience with ordering my save the dates with them! The quality of the paper is fantastic and the customer service really helped me after my prints were difficult to read. I would recommend this company to anyone!

19 May 2022
Unprompted review
Truly Engaging logo

Reply from Truly Engaging

Heather,
Congratulations to you both on your engagement ♥ Thank you so much for the 5 STAR rating and sharing how you liked your save the dates working with our customer care team, and quality. We appreciate you taking the time out of your busy wedding planning to leave a review.
Warm wishes for a happy & healthy long life together,
Jen
Truly Engaging
by MagnetStreet

Rated 5 out of 5 stars

I ordered the pocket wedding…

I ordered the pocket wedding invitations. The process was very customizable, and they arrived ahead of schedule. I was extremely pleased with the outcome, they were absolutely beautiful and I got so many compliments. The box also came with a few extra just in case! No complaints here!!

15 May 2022
Unprompted review
Truly Engaging logo

Reply from Truly Engaging

Rebecca,
Congratulations on your engagement! Thank you so much for the lovely review and 5 star rating! We are honored to be a part of your wedding journey and love to hear about all the compliments you are receiving!
We hope your future together is filled with excessive happiness, laughter, and love,
Jen
Truly Engaging
by MagnetStreet

Rated 3 out of 5 stars

Just ok. Not as attentive as they should be for wedding stationary

They recommended the wrong envelope size for the size of postcard I wanted. I ultimately chose the correct one (that fit perfectly) but they were wary. My stickers were also printed non-centered. Customer service was ok - helpful at first but then seemed to stop caring. At that point I had decided I wasn't going to order from them further so did not bother to get a refund.

14 May 2022
Unprompted review
Truly Engaging logo

Reply from Truly Engaging

Liz,
You chose an upload your own design "postcard", these typically are sent alone without envelopes. Apologies you were unhappy with the size you initially ordered. Glad to see we were able to help you place another order with a size you were happier with.
We wish you all the best,
Jen
TrulyEngaging by MagnetStreet

Rated 2 out of 5 stars

Inconsistent Margins

Print photo quality was magnificent. However the biggest downfall is the inconsistency of the margin printing. I had white boarders along my postcard and you could see the unevenness and the inconsistency with either cutting or printing. The top border on one print would be wider than the postcard underneath it. The left border would be wider than the right side. There was so many inconsistencies and this company couldn’t guarantee that reprints would come out even, so I decided to just cut the margins myself with a paper cutter.

13 May 2022
Unprompted review
Truly Engaging logo

Reply from Truly Engaging

Heather,
We're very sorry you're disappointed with the trimming, when choosing an UPLOAD YOUR OWN DESIGN created by you we are unable to adjust the artwork/frames etc. Our high speed printing equipment there can be a slight shift and having borders close to the edges makes it more noticeable in the finished product. Glad to see customer care was able to resolve this with you.
We wish you all the best in your upcoming wedding,
Jen
Truly Engaging by MagnetStreet

Rated 4 out of 5 stars

We ordered our save the dates from…

We ordered our save the dates from Magnetstreet/Truly Engaging. They are beautiful and great quality. I am just thankful I over-ordered, 6 of my magnets look like they were folded out of the wrapping. It was my fault for not opening and looking at them all when we received them. I am just worried about ordering invitations from them. Otherwise, I loved everything about them. Just a little disappointed. 😭

13 May 2022
Unprompted review
Truly Engaging logo

Reply from Truly Engaging

Toni,
Apologies for any "defective" items. We are happy to reprint them for you. As a courtesy, we included any extras that were available at time of production so please be sure to count all pieces as the final count of each piece may vary from your original order quantity. We hope we can have a second chance with your next order.

These would be considered “keepsakes” and not include envelopes.

Please reach out for assistance at 800.788.8633.

Wishing you never-ending joy and a happy married life.
Jen
Truly Engaging
by MagnetStreet

Rated 3 out of 5 stars

Missing envelopes

Exactly as I ordered and designed however they shorted me envelopes which makes it very inconvenient because I don’t have envelopes this size for invitations.

8 May 2022
Unprompted review
Truly Engaging logo

Reply from Truly Engaging

Leah,
As a courtesy, we have included any extras that were available at time of production so the final count of each piece may vary from your original order quantity.

These would be considered "keepsakes" and not include envelopes. Kindly recount your pieces to verify and reach out to us at 800.788.8633 if you were "shorted"

We wish you all the best with your wedding,
Jen
Truly Engaging by MagnetStreet

Rated 1 out of 5 stars

Save yourself. Order elsewhere!

I was beyond disappointed with my wedding invitations! Wedding planning is stressful enough after a pandemic, magnet street nearly sent me over the edge. I was looking at various companies and after using magnet street for my save the dates (which I was very pleased with) I ordered my invites.

I was considering all in one invites to save some money with another vendor and decided to go with the pocket invites w magnet street. I chose to include the direction card, the details card and the RSVP card. I saw delivery was set for Saturday/Sunday so I took Monday off from work to get the invites done.

Monday morning I sat down, opened the box. Pulled out 150 invitations, 150 RSVP cards, 150 detail cards and 36… THIRTY SIX directional cards. I checked my invoice and had 150 directional cards physically signed off on with a pen on the paper. Called customer service and was told “quality control deemed the rest of the batch unusable”. Fine. Quality control should have reprinted my order and sent me the rest next business day.

Unfortunately, they allowed the error to be sent out as is. Didn’t reprint the additional cards. Didn’t notify me. NOTHING. I waited till my invites arrived a week or so later and found out on my own. Mistakes happen and I am typically VERY a understanding. In this case, I find the error to be completely unacceptable, unprofessional and extremely frustrating. I wasted a day off from work as I couldn’t even finish 1/3 of my invitations. Magnet street reprinted my directional cards, and sent them “next day”, shipping was delayed and they finally arrived on Thursday. I had to spend Friday evening after work to get my invites in the mail nearly a week late. Due to being late, I also had to pay a fee to have my hotel room block extended by a week.

Magnet Street I give you 1 star to be generous. Monday morning I sat at my dining room table so exited to put together my invitations and absolutely cried my eyes out. In contacting your customer service and telling them nothing would fix this other than a monetary compensation, you offered me measly $100 on my $500 order. I have sent COUNTLESS referrals to you and and raved about you on social media after ordering my save the dates. As someone who works In management of a retail organization, infuriated and disappointed don’t even come close to describing my horrid situation. Brides - order elsewhere.

7 May 2022
Unprompted review
Truly Engaging logo

Reply from Truly Engaging

Heather,
We're very sorry you're disappointed because of the delay. As you stated mistakes do happen. We strived to resolve your concerns and did rush the details cards with expedited shipping at our cost. A supervisor reached out and offered a future promo code for the inconvenience this caused, please reach out if you would like to discuss further.
We wish you all the best in your upcoming wedding & congratulations!
Jen
Truly Engaging by MagnetStreet

Rated 5 out of 5 stars

Don’t hesitate to order!!! Love them!!

I bought the all-in-one invitations. I absolutely love them. For the price I thought they would be cheap, flimsy and small. I was totally wrong. They are beautiful, made of thick card stock, and exceeded my expectations!!! The all-in-one come with 3 stickers each to seal them shut, my only complaint is that they are white, I guess it shouldn’t be a complaint because I think the clear stickers also look cheap but the white ones covered up part of the beautiful design on the exterior, really not a big deal and I’m sure no one else will even notice. They are beautiful!! Also the stickers come in an envelope that was handwritten with how many were in there. Love the personal attention to details. Also these were delivered to me within days, much quicker than they were originally quoted for. I will use them for everything in the future!!!

29 April 2022
Unprompted review
Truly Engaging logo

Reply from Truly Engaging

Jennifer,
First, congratulations on your upcoming wedding! We are so honored to be part of your wedding journey. Thank you so much for taking the time to leave such a great review {and FIVE STARS} on the product. We want to provide a valuable service to our brides and grooms, so your feedback is important to us. May your life together be filled with unforgettable moments and endless tenderness.
Jen
Truly Engaging
by MagnetStreet

Rated 5 out of 5 stars

Beautiful Save The Date Magnets!

Our save the date magnets turned out beautifully! I ordered 2 free sample magnets before deciding on a final design. Each one (of 110) looked perfect and we were even sent 5 extra magnets - great for sending to our vendors! I have only received rave reviews from our friends and family! Thank you, Magnet Street, for delivering a beautiful product within a reasonable time!

28 April 2022
Unprompted review
Truly Engaging logo

Reply from Truly Engaging

Allie,
Best wishes on your engagement! We are so grateful for the kind words, thank you for taking the time to provide the positive feedback about your experience! AND the 5 STAR rating ♥
May your journey together be filled with love and happiness,
Jen
Truly Engaging
by MagnetStreet

Rated 4 out of 5 stars

Loved the product, but need more envelopes

Loved the product! Came out even better than expected! The only thing I didn’t like was that there weren’t enough envelopes for all of the save the dates that I ordered.

25 April 2022
Unprompted review
Truly Engaging logo

Reply from Truly Engaging

Jeana,
Thanks for reaching out, you may have received some extra save the dates, these are considered keepsakes and would not include envelopes.
Wishing you a sweet engagement,
Jen
Truly Engaging
by MagnetStreet

Rated 5 out of 5 stars

Our products were customized

Our products were customized, produced quickly, and more than we could have hoped for. We were beyond thankful and it was less than half of the quoted prices from other shops. Thank you so much for making our save the date dream come true! Next order will be our invites!

13 April 2022
Unprompted review
Truly Engaging logo

Reply from Truly Engaging

Tasha,
Congratulations! What a wonderful FIVE STAR rating! We are so pleased to be able to help you achieve your vision.
Wishing you never-ending love and the most happy life together!
Jen
Truly Engaging
by MagnetStreet

Rated 4 out of 5 stars

Fun time creating!

I absolutely loved creating our Save the Dates and wedding invitations through this site. When ordering our Save the Dates there was actually additional magnets in our order. This was a nice surprise. However, when receiving our wedding invitations we were shorted on our envelopes. Which was no big deal just a run to Walmart but it was a little inconvenient at the time especially since we couldn’t find the exact size we needed.

11 April 2022
Unprompted review
Truly Engaging logo

Reply from Truly Engaging

Tosha,
Congratulations! We are so glad you found us online and thank you for the kind words. Sorry to hear about the envelopes, we often send a few extra invites these would be considered keepsakes and not include envelopes. ♥
Jen
Truly Engaging
by MagnetStreet

Rated 5 out of 5 stars

LOVE this company!

The website is easy to navigate and it was great to be able to customize without extra costs that surprise you later. Everything was made and delivered so quickly too! Has made wedding planning so much easier.

6 April 2022
Unprompted review
Truly Engaging logo

Reply from Truly Engaging

Hannah,
Congratulations to you and your fiancé! We are so happy you stopped by to leave a ★★★★★ STAR rating and terrific review about your experience. We strive to delight every bride like you!
Wishing you a bright and happy future together,
Jen
Truly Engaging
by MagnetStreet

Rated 5 out of 5 stars

Amazing quality!

I have gotten our Save the Date magnets, my Bridal Shower invitations and our Wedding invitations and Enclosure cards from Magnet Street and I have gotten so many compliments and people asking me where they’re from. They have all been amazing quality and turned out exactly how they looked online.

5 April 2022
Unprompted review
Truly Engaging logo

Reply from Truly Engaging

Taylour,
Congratulations! Thank you for taking time out of your busy wedding planning to leave us a 5 ★ rating and lovely review. We appreciate the feedback and are so happy you are receiving so many compliments.♥
Wishing you a long and love-filled marriage,
Jen
Truly Engaging
by MagnetStreet

Rated 5 out of 5 stars

We absolutely loved our invitations!!! …

We absolutely loved our invitations and so did everyone else! We had a fairly large wedding with 200+ guest so finding a beautiful invitation at the right price was key for us and thankfully truly enraging was our saving grace! We couldn’t be happier 10/10!
Oh, did I mention we also used them for our magnetic save the dates and once again 10/10!! I would highly recommend them!!

5 April 2022
Unprompted review
Truly Engaging logo

Reply from Truly Engaging

Alexandra,
Congratulations to you both ♥ Thank you so much for the
5 STAR rating and 10/10 recommendation and sharing how you liked our value and quality too!
Warm wishes for a happy, healthy, and long life together,
Jen
Truly Engaging
by MagnetStreet

Rated 5 out of 5 stars

Excellent!!!!

I stumbled across Magnet Street and immediately LOVED their designs. I decided to purchase my wedding invitations from them and I am in LOVE. First they were easy to design and customize, I requested a custom change which was perfect and returned promptly for review. My order came extremely quickly and I ordered 220 invites, I was so surprised when they shipped so soon after order. Customer service was excellent, I had a question and they answered to my satisfaction. The invites came so beautifully wrapped in tissue paper and boxes with a real person review of the inventory on the bill, which made me feel confident in my purchase. I always love supporting women owned businesses which this is and trust me you can’t go wrong! Can’t wait for my guests to see our invites!

2 April 2022
Unprompted review
Truly Engaging logo

Reply from Truly Engaging

Amanda,
Congratulations to you both! ♥ You have us smiling from
ear-to-ear after reading your 5 STAR review. We are a small women owned company and take great pride and effort to make your wedding stationery look its best in print.
Wishing you both a wonderful life together,
Jen
Truly Engaging
by MagnetStreet

Rated 5 out of 5 stars

My invitations were so beautiful

My invitations were so beautiful. Just like the sample they sent me. My fiancée and I just fell in love with them. The RSVP cards were perfect. It was all more than I could have hoped for. The price was amazing! Just a perfect way to invite people to our wedding. It was so us and we are so happy.

2 April 2022
Unprompted review
Truly Engaging logo

Reply from Truly Engaging

Bethany,
Congratulations on your engagement! Thank you so much for the lovely review and 5 star rating! We are honored to be a part of your wedding journey.
We hope your future together is filled with excessive happiness, laughter, and love,
Jen
Truly Engaging
by MagnetStreet

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look