Trunks & Boxers Reviews 

462
TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Very prompt dispatch, excellent socks and very good value. I was nearly put off by the advised time of delivery which was at least 5 days ahead but they were listed as in stock, so I ordered them -... See more

Rated 4 out of 5 stars

Was a bit worried after seeing reviews about incorrect orders but, was glad to see mine arrived correctly. My tracked order took 5 days to arrive which was good given the recent RM strikes and it's fe... See more

Rated 5 out of 5 stars

Order a couple of packs of 2 different styles, however one of the packs was incorrect. I emailed them about it and and within minutes received an email back apologising with an attached prepaid label... See more

Rated 5 out of 5 stars

I managed to find lots of good variety and stock of Calvin Klein underwear that I was having a hard time finding in stock anywhere else. I've made several orders with them now and the customer s... See more

Company details

  1. Underwear shop
  2. Clothing Shop

About Trunks & Boxers

Written by the company

Trunks & Boxers
Trunks & Boxers

Trunks and Boxers specialized in the latest designer label underwear, trunks, briefs and boxers. An ever-growing catalog of clothing and accessories and we’re constantly looking to bring you the latest looks.
We pride ourselves on our dedicated UK based customer service team, on top of that we offer fast delivery on all Mainland UK orders as well as hassle-free returns.

Our Brands



Shop by type


  Shop Boxers     Shop Boxers Briefs  
  Briefs     Shop Normal Rise Trunks  
  Shop Low Rise Trunks     SALE  
  • Delivery all over UK
  • Same Day Dispatch, Tracked 48
  • Wide Range of Trending Collection
  • We care and will be happy to help you

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

462 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.4

All reviews

(462)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

2 of the 3 packs I bought were wrong…

2 of the 3 packs I bought were wrong and when I pointed this out the company didn't seem to be bothered and told me I was wrong

16 August 2022
Trunks & Boxers logo

Reply from Trunks & Boxers

Dear James

We have sent you the FREE return label and explained what might have gone wrong.

Also once the items are back we will send you the correct ones.

Please accept our sincere apologies regarding the experience you had with this order.

Regards
Ajax

Rated 5 out of 5 stars

Good value

Good value (cheaper than most shops) and good selection. My only gripe is paying for two say delivery and they weren't posted until day three...

9 August 2022
Rated 1 out of 5 stars

Would not offer refund on underwear…

Would not offer refund on underwear even though not worn. Size was much larger than usual Calvin Klein XL size so needed to return.

4 July 2022
Trunks & Boxers logo

Reply from Trunks & Boxers

Dear Andrew

Please refer to the return policy and you will appreciate that for products like underwear, returns or exchange not possible if opened or tried on.

Regards
Ajax @ TNB

Rated 1 out of 5 stars

Trunks arrived in an unsealed box

Trunks arrived in an unsealed box. Immediately contacted Trunks and boxers by online form and email asking for return and refund, or exchange. I have had no reply in over a week.

25 June 2022
Trunks & Boxers logo

Reply from Trunks & Boxers

Dear Malcolm

We have not received any return form submitted online.

No email about what is wrong with the order.

Please email what's wrong with the item.

Regards
Ajax

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