TruSmile Veneers Reviews 532

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the product's quality, noting that the veneers look natural, fit well, and significantly boost their confidence and appearance. Many appreciate the ease of the process, from taking impressions to receiving the final product, and commend the excellent customer service for its attentiveness and helpfulness. However, some people were dissatisfied with the customer service, mentioning slow responses or a lack of communication after purchase, particularly when issues arose. A few reviewers also found the veneers to be bulky or fake-looking, and some reported that the product's durability was poor, with veneers cracking or breaking within a few months.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing increased confidence and... See more

Customer service

Clients share positive opinions on customer service, with many praising the helpfulness, quick responses, and... See more

Quality

People report positive experiences with quality. Customers are impressed with the natural look and high-end... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the process... See more

Price

Consumers find the pricing to be ambiguous. Many reviewers praise the affordable prices, competitive rates,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First off im a paying costumerand thisbis not a paid review. Well the impressions have arrived at the trusmile office, now the anticipation of getting my new veneers.The process has been really smooth... See more

Rated 5 out of 5 stars

What made my experience " Great ". Was the attentive customer service . Also, the quality of the veneers was impressive. They fit great. And the lisp , (they warn you about) isn't that bad at all. The... See more

Rated 5 out of 5 stars

Hands down, the best purchase I have ever made for my self-esteem! I work in the public eye, and used to be so insecure to smile or show my teeth when I talked. But now, thanks to TruSmile, my persona... See more

Rated 5 out of 5 stars

TruSmile ..5 Stars Super good fit with the ability to order backup teeth or get a different shade. Reasonable prices with quality that rocks . TruSmile veneers gives you a Hollywood smile and the con... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

532 reviews

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Replied to 62% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Drastic change for the Better

Mine's an extreme case of multiple broken and missing teeth. I searched for before/after pics of cases as drastic as mine & couldn't find any. I purchased a top arch with the express option, & was prompted to take several detailed pictures of my mouth to ensure I'm a candidate. A week or so later, I was given the go-ahead and told to bite into the impressions in the kit I'd received. The impressions were accepted, & I expected to receive my veneers 2 weeks later, as this is the timeframe for the express option, but I finally received them almost 4 weeks after my impressions were accepted. Despite the anticipation & waiting periods, I'm quite happy with the end result. I don't know how I got thru my adult life til now without this appliance. This is the cosmetic effect of what tens of thousands of $ in dental work & painful oral surgery looks like.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

I really love true smile

I really love true smile I’ve been with them along time they always are quick to respond when you need them and friendly and are so nice to help with any problems you have and just so amazin.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Great fit and look!

Very affordable and they look terrific. I couldn’t be more happier with them. They were delivered in record time and the fit is perfect. I definitely recommend them for anyone thinking about getting snap on veneers. My TruSmile veneers are better quality and look and fit better. Thank you TruSmile for brining my smile back again!

28 July 2025
Unprompted review
Rated 1 out of 5 stars

Do not expedite or expect miracles

A couple of issues. 1- Do not pay to expedite. It is a borderline scam. I was proactively reaching out to make sure they had my photos etc. to make sure it was as fast as possible, mentioned I’d paid the expedite fee, and automatically got all the equivocation— we have 48 hours to respond to your email, expedite starts from when we accept your impression (which can take a min), expedited doesn’t take into account shipping time— it’s clear their CSMs deal with unhappy customers who have paid this fee and want the 2 week turn around advertised. Second issue is offering a discount to incentivize positive reviews. I wondered given my experience why there were such glowing reviews… I think this has something to do with it. Last- the product itself is so clearly fake. It’s not natural looking at all. Very plastic. Like Halloween vampire teeth minus the fangs. What I learned is there are no shortcuts, and I’d be better off saving the money towards a more permanent solution.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

The process was easy

The process was easy, I did the impressions, sent them in and my veneers arrived and fit perfectly! I can finally smile again and my confidence has increased 1000% because of my veneers. Truly life changing!

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Id recommend trusmiles

First off im a paying costumerand thisbis not a paid review. Well the impressions have arrived at the trusmile office, now the anticipation of getting my new veneers.The process has been really smooth. Iv ask a lot of questions, and have gotten a quick response every time. They have answers my question and added my notes to my file. The costumer service has been great. So far id recommend trusmile , can't wait for my veneers. Thanks trusmile.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Life-Changing Confidence Boost!

I couldn’t be happier with my experience using TrueSmile Veneers. From start to finish, the process was smooth, straightforward, and incredibly rewarding. The impression kit was easy to use, and customer service was always quick to respond when I had questions.

When the veneers arrived, I was genuinely blown away. They fit snugly, looked completely natural, and gave me the kind of smile I never thought I’d have without expensive dental work. I've received so many compliments—people don’t even realize they're veneers!
If you’re on the fence, I highly recommend giving TrueSmile a try. It’s an affordable, non-invasive way to feel great about your smile again. I wish I’d done it sooner!

10 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience supper satisfied…

Amazing experience supper satisfied I’ve recommended these veneeers to everyone I know. Extremely affordable . And durable . Without the pricey cost of impalants and the danger associated with that! Love love love

2 July 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

I was initially disappointed that my veneers didnt fit (they were beautiful though) and trusmile immediately sent me a new impression kit and are expediting me a a new set and i can't wait to see them! Will post pics when they arrive

25 June 2025
Unprompted review
TruSmile Veneers logo

Reply from TruSmile Veneers

Hi May,

Thank you for your feedback, and we’re genuinely sorry to hear about your experience, this is absolutely not the outcome we want for any of our customers.

We want to clarify that the delay wasn’t due to your payment, but rather the impression-making process, which can sometimes take longer depending on the accuracy of the impressions we receive. That said, we were happy to be flexible with your payment schedule and even provided a complimentary impression kit and multiple upgrades along the way to support you through the process.

We’re sincerely sorry to hear that your veneers didn’t fit the way you expected. Please rest assured, we’re fully committed to making this right. A supervisor will be reaching out to you personally to assist you and explore all possible solutions, whether that means a remake or further support to ensure you receive a final result you’re happy with.

Your satisfaction truly matters to us, and we’re here to help you every step of the way.

Warm regards,

Rated 5 out of 5 stars

My Trusmileveneers experience

My experience with Trusmileveneers has been amazing overall. I connected with the company via email immediately after placing my order. The responses were always in a timely manner and showed concern, care, and attentiveness towards my satisfaction. No matter what stage you are in when dealing with Trusmileveneers you get professionalism and people that are dedicated to delivering you a great product. I'm looking forward to seeing my final results. I'd recommend anyone to use Trusmileveneers if your looking for the best possible opportunity to reclaim a smile with confidence

26 June 2025
Rated 5 out of 5 stars

highly recommend

So far I am very pleased with their customer service. They are quick to answer and always provide a solution. I recommend

16 June 2025
Unprompted review

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