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Review summary

Created with AI, based on recent reviews

Looking at 126 reviews, most reviewers were somewhat happy with their experience overall. Customers generally have a positive view of the user experience, finding the platform helpful for tailoring resumes and preparing for interviews. Many appreciate the insights provided and how the tool helps them understand their strengths and align with suitable career opportunities. However, some people were dissatisfied with the refund policy, reporting difficulties in obtaining refunds even when experiencing issues or dissatisfaction with the product. There are also mixed opinions regarding the artificial intelligence features, with some finding it generic or repetitive, while others praise its ability to provide detailed career guidance and personalized insights.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the platform... See more

Artificial intelligence

Reviewers highlight various aspects of artificial intelligence. Many customers praise the AI for providing... See more

Refund

Reviewers express strong dissatisfaction regarding the refund process. Many customers report that the company... See more

Application

Customers had ambiguous experiences with the app. Many reviewers were impressed, finding it helpful for... See more

Product

Clients share ambiguous opinions on the product. Many reviewers praise it as a fantastic, useful, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The software was great for tailoring my resume to specific jobs, it also did well on giving me things I'm going to like and not like about the job and what I need to dig in more on interviews for. Ov... See more

Company replied

Rated 4 out of 5 stars

This is super cool and clever. I love the interface, experience is solid for being somewhat early in dev, and looking for jobs and insights rather than tuning your own GPT to do it is actually pret... See more

Company replied

Rated 4 out of 5 stars

I like the platform - the personal touches that AI can give, and assistance in framing ones career goals and skills. This is an excellent tool. That said, I've found it to be a bit expensive to contin... See more

Company replied

Rated 2 out of 5 stars

The app is absolute trash - it's generic AI slop that has clearly been developed through another AI software such as Claude You have to pay to get to see what it looks like or if it's remotely... See more

Company replied


Company details

  1. Educational institution
  2. Career Coach
  3. Education Centre
  4. Educational testing service

Written by the company

Apt is an AI-powered career guidance platform trusted by over 100,000 people worldwide. With a quick 10-minute test, it uncovers users’ strengths, interests, and values to deliver highly personalized career recommendations backed by science and advanced data analysis. Beyond assessments, Apt offers an all-in-one career mentor—providing tools for job discovery, resume building, interview preparation, salary coaching, and ongoing career development. With thousands of positive reviews and proven results, Apt helps people unlock their potential, gain clarity, and take actionable steps toward more fulfilling and higher-paying careers.


Contact info

3.5

Average

TrustScore 3.5 out of 5

126 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Money Back Guarantee Is False

Several misrepresentations made throughout the process. They claim a 30-day money back guarantee, then send you a completely different set of convoluted policies explaining why they won’t send your money back once you try to claim it. The test doesn’t pair accurately at all, it sends you job recommendations for roles you’ve already held in locations you don’t live in. It asks for an extensive array of data points and fails to act upon them meaningfully. The concept is great - but this company and its product are a frustrating waste of time and money.

31 March 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Hi, we're sorry to hear about your experience. Our refund policy is outlined in our terms and we do honor it - if you believe your request was handled incorrectly, please reach out to support@tryapt.ai and we'll review your case directly. Regarding job recommendations, we're continuously improving our matching to better account for location preferences and career progression. We appreciate the feedback.

Rated 5 out of 5 stars

It helped me in a way that a person couldn't in 1/10th of the time.

This app was only $30 and like an indebth career coach. Totally worth it to discover my comprehensive personality/ability profile and have actual jobs recommended instead of looking for things that are partial fits like we did in the dark ages. (Last year, ha!) Totally worth it.

30 March 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thank you so much! That's exactly what we're building toward - making career guidance faster, deeper, and more accessible than traditional coaching. Really glad the personality profile and job recommendations hit the mark for you.

Rated 4 out of 5 stars

All the personality tests in one place

I think this was really helpful and useful. I questioned the accuracy as I feel like you can really skew the results by how you answer the questions.

29 March 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thanks for the feedback! That's a fair point - personality assessments can be sensitive to how you answer. Our AI-driven approach is designed to pick up on patterns across your responses to help reduce that skew, but we're always working to improve accuracy.

Rated 1 out of 5 stars

Total SCAM!!… Read their fine print before paying.

Beware if small orint they dont tell you about. Dont fall for this as they will charge in full for the year and will not refund you if you have a problem. Their bot/software literally started glitching on me. It repeated answers i gave it and when i called it out, it started to answer and stop halfway through. It would then maje up a response from me that i never said. It then would repeat over and over. I literally was afraid for my security, privacy and data. It acted more like a virus than a support bot. Now they wont refund my money because i didn't provide proof of the glitch. They keep trying to work around the problem yet still are refusing to refund the full amount. I only used the software fir 10 minutes before it was glitching and cancelled. DON'T FALL FOR IT. Total SCAM!!

25 March 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Hi, we're sorry you had a frustrating experience. If you experienced a technical issue, we'd like to look into it - please reach out to support@tryapt.ai with any details and we'll work with you to resolve this.

Rated 5 out of 5 stars

This has been great!

This has been great so far! Love this app

23 March 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thank you for your review! Really glad you're enjoying Apt AI.

Rated 1 out of 5 stars

Never got through the quiz as the AI…

Never got through the quiz as the AI just looped same 3 questions that I didn't want to answer for like 30mins - constantly going through questions like what job would you have liked? And what was your project? My projects are confidential and if I knew what job I'd have liked there'd be no point in asking you is it 🙄

23 March 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thank you for your review - sorry the experience felt frustrating. Our AI quiz does need those types of answers to build accurate career recommendations, but we hear you - we'll work on making that clearer as you go.

Rated 4 out of 5 stars

Great at “listening,” gathering info

Great at “listening,” gathering info, and reflecting meaningfully in ways no human advisor or counselor or personality assessment can do, at least not in my experience. Great source of insight into who you really are, what you wish to accomplish, and how. Hoping actual job postings will be a little broader and more updated soon, but in the meantime the rest is fantastic.

19 March 2026
Apt AI logo

Reply from Apt AI

Thank you for your review!

Rated 1 out of 5 stars

The service doesn't work

The service doesn't work. It listed a lot of jobs that were already closed to applicants. And they refused to give a refund when I explained that I was unable to use it.

2 March 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thank you for your review. The vast majority of our job listings are current, though like any job platform, some may close between updates.

Trustpilot is assessing this review in accordance with our flagging process.

Rated 1 out of 5 stars

Customer service not trustworthy

I only wished to try the service and emailed their support less than 24 hours after purchasing to cancel. They refused and only offered partial credit. Then they said the service is cancelled but I got billed again 1 month later. Do not use their services.

18 March 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thank you for your review, and sorry to hear about the billing issue. If you're eligible for a refund, we'll absolutely make it right - please email support@tryapt.ai with your account details so we can look into this and get it resolved

Rated 1 out of 5 stars

No Satisfaction Guarantee

They advertise a 100% satisfaction guarantee. The program did not work as advertised, and I was not given any useful information that I didn't already know. I was disappointed with the results of the tool and the company would not offer me a refund.

Edit: Apt.ai tried to take down this post for defamation. I have lowered their score to 1 star. It was 2 stars as the support team was nice.

14 March 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Hi, we're sorry to hear about your experience. We do stand behind our product, and if you felt the results didn't meet your expectations, we'd like to make it right. Please reach out to support@tryapt.ai with your account details so we can look into your case and work toward a resolution.

Rated 2 out of 5 stars

Definitely not worth the money for me...yet

Definitely not worth the money for me. Cool concept just not there yet. Possibly in a year or so? Keep up the development.

16 March 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Hi, thanks for the honest feedback and for giving us a try. We're actively improving the product and would love to understand what fell short for you - if you're open to it, reach out to support@tryapt.ai and let us know what would make it worth it. We'd appreciate the chance to get it right.

Rated 5 out of 5 stars

It genuinely feels like someone is…

It genuinely feels like someone is trying to get to know the people in their own words / experience.

14 March 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thanks for your review! That means a lot - we put a lot of thought into making the experience feel personal and conversational. Glad it came through!

Rated 5 out of 5 stars

Freaking awesome

Seriously I’m an actual person and I wasn’t paid to say this or anything. This is THE BEST app. I’ve been feeling so stuck in careers that don’t suit me, thinking they were my only options. But this app totally analyses everything about you, then spits out all these super random unheard of niche jobs that make good money, and shows you the path to work in them. It costs a lot for just 1 month. But I think that’s all I’ll need it for. Already, the money is worth it. I think it was around $44?

14 March 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thank you for your review! Really glad Apt AI helped you discover career paths you hadn't considered before. That's exactly what we're going for - showing people options they didn't know existed. Wishing you the best on whichever path you choose!

Rated 4 out of 5 stars

Lots of useful information

Lots of useful information. I've spent a lot of hours searching for this information and I could have just used this app to save time. It was good validation for me.

9 January 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thank you for your review! Really glad Apt AI saved you time and helped validate what you were looking for.

Rated 5 out of 5 stars

Apt AI is an incredible tool

Apt AI is an incredible tool! I started when I was seeking a career shift and felt unsure as to where I should pivot. Because of its tools and guidance, I relaunched my side hustle to be my main hustle and I use the mentor tool to help me grow my business.

1 October 2025
Unprompted review
Apt AI logo

Reply from Apt AI

Thank you for your review! So glad Apt AI helped you make the leap to turning your side hustle into your main thing - wishing you the best as you grow your business.

Rated 5 out of 5 stars

Easy to use interface and provided good…

Easy to use interface and provided good insight, as well as helping to write resumes, cover letters, and grad school applications.

16 February 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thank you for your review! Really glad the interface felt easy to use and that it helped with your resumes, cover letters, and grad school apps.

Rated 5 out of 5 stars

This tool has been very helpful in discovering how useful APT AI acts as a personal agent

This tool has been very helpful in discovering how useful LLMs are as it pertains to being a personal agent.

If you are looking to see what jobs your skill set most resonate with, find out more of your true authentic persona, or use it to assist tailoring resumes, I highly recommend APT AI

8 March 2026
Unprompted review
Apt AI logo

Reply from Apt AI

Thank you for your review! Really glad Apt AI helped you match your skills to the right roles and tailor your resumes - appreciate the recommendation.

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