This is a scam. If I could give zero stars I would. I’ve asked repeatedly to cancel and I get an automated response that i need to check my subscription in my account. However, the subscription lin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Their website added items & charge my card for three orders, when I only order one item. I never received the products & they told me they refunded. Now they are charging again for three items I never... See more
Company replied
If I could give 0 stars I would. I ordered one product and paid 72 dollars. I did not subscribe, and I made sure that I wasn't subscribed. Now, TryGlamory has tried to take an additional 72 dollars... See more
Company replied
I ordered their micromeedling system but after receiving it I realized their needles weren't hollow, so I decided to send it back. I filled out the return portal information, because you can't send i... See more
Company replied
1.4
Bad
183 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I got hi-jacked in Valletta to try this…
I got hi-jacked in Valletta to try this product for free. Well, I usually just politely decline but I had had one or two Sherrie’s so was a bit more susceptible.
Anyways, let this guy draw me and my hubby in and I where sat on a chair whilst a stunningly beautiful young lady proceeded to give me a lesson on taking care of my 61 year old skin. Then she applied the ’miracle’ eye cream. Un-beknown to her I have used a similar product before that worked the same. So I was thinking if this works aswell I’ll buy some. The product did indeed work by tightening and reducing wrinkles and bags around my eye. The one eye she applied it to. 🤣 then she gave me a pitch on moisturisers and cleaning products. Describing how the blackheads in my nose would pop right out if I used this stuff .. bless 🥹 then came the ‘special offer’ for that day that would
Only last for 10 minutes. Well I’d need more than a few drinks to fall into the trap of parting with €300 yes €300 for the same thing I bought for £30 in the UK. Please don’t be taken in ! Look on the internet for other similar products for 1/10th of the price. I left with my one youthful eye and my €300 🤣🤣🤣🤣
3 October 2025
Unprompted review
Reply from TryGlamory
Hi Cheryl, thank you for sharing your experience. We’re truly sorry to hear about your encounter, but it seems this was not with our official Glamory team or store. Unfortunately, there are unauthorized sellers who misrepresent our brand in some locations.
We always encourage customers to order only through our official website to ensure product authenticity and fair pricing. Please reach out to us directly through our site if you’d like us to help confirm whether the seller you met was legitimate. 💛
This company is a crock
This company is a crock. Gave them $82 got no product and then could not get a refund from them claim they couldn’t find my order even after I sent them a screenshot of the of the amounts taken out of my bank account. I wouldn’t trust these people to walk my dog.
29 September 2025
Unprompted review
Reply from TryGlamory
Hello Vicki! Please be assured that we want you to have the best experience with us, and we will make things right. Kindly email us at info@tryglamory.com with your order number, and if possible, include a screenshot of this conversation or mention that we’ve already spoken on Trustpilot. This will help us prioritize your email and provide a resolution more quickly. We truly appreciate your cooperation—thank you so much.
Fast Results, No Hassle-My New Skincare Staple
I was tired of spending on creams that sat on the surface and did nothing. This device changed everything for me;it actually works beneath the skin where it matters. I saw changes by the second week, especially around my eyes and mouth. It’s easy to use and surprisingly relaxing. The quality of the device and serum speaks volumes. Now, I finally have a skincare product that earns its spot on my shelf.
11 April 2025
Unprompted review
Reply from TryGlamory
Thank you so much for your thoughtful feedback! ✨ We’re thrilled to hear that you’ve noticed real changes, especially around your eyes and mouth—it’s exactly what we designed Glamory to deliver. Knowing it feels both effective and relaxing means a lot to us, and we’re glad the quality has earned a lasting place in your routine. 💛
It’s a waste of money
It’s a waste of money; the system doesn’t work as expected. The serum simply sits on the surface of your skin rather than penetrating deeply.
14 August 2025
Unprompted review
Reply from TryGlamory
We’re sorry to hear the system didn’t meet your expectations. The serum is designed to be used with the microinfusion applicator, which helps it absorb effectively into the skin. Results can vary depending on usage technique, so our customer care team would be happy to guide you through the correct steps to ensure the best outcome. Please reach out to us at info@tryglamory.com
so we can assist you further.
These people took advantage of my…
These people took advantage of my mentality health sister she ordered something my mistake but she relics very quickly and I got in touch with them explaining the situation the order had not even been 10mins when I asked them very kindly to give her the money back be careful 🙏
13 August 2025
Unprompted review
Reply from TryGlamory
Thank you for letting us know about the situation. Please contact our customer care team at info@tryglamory.com with the order details so they can review it right away and assist you.
Doesn't work
I used their microneedlimg product for 9 months, no change in my skin appearance. not even a glow. Its all hype. what a waste of money
9 July 2025
Unprompted review
Reply from TryGlamory
Thank you for sharing your feedback. We're sorry to hear that you didn't see the results you hoped for after using our product. Results can vary depending on individual skin types and conditions. If you'd like, our customer care team is here to assist you with tips or alternative solutions—please feel free to reach out to info@tryglamory.com. We appreciate your honesty and value the opportunity to support you.
This is tree months I pay and nothing…
This is tree months I pay and nothing thus us scam way are you do this take the money give oder traking nr nr nothing I can't believe this not what you say nothing is real .
21 February 2025
Unprompted review
Reply from TryGlamory
We’re truly sorry to hear this and understand how upsetting it must be. This is absolutely not the experience we want for our customers. Please reach out to us with your order details so we can investigate right away and make this right. We take these matters seriously and are here to help resolve it for you as quickly as possible.
Stop the SCAM!
Please let me know when I will receive FULL credit for the 4 charges for shipments I never received, OR when I should file a lawsuit against your company in small claims court.
Please resolve this asap!
Thank you
14 February 2025
Unprompted review
Reply from TryGlamory
Thank you for reaching out, Teri, and we're truly sorry to hear about your experience. We completely understand how upsetting this must be, and we want to make things right as quickly as possible.
To help us resolve this efficiently, we kindly ask that you email us at info@tryglamory.com with your name, order number(s), and any supporting details. Our team will prioritize your case and ensure it’s thoroughly reviewed.
We truly appreciate your patience and hope to have the opportunity to restore your trust in us.
Micro infusion
This product did not help me at all. It is a big joke. What a scam. And they won't give my money back. I heard from them every day after I bought the micro-infusion but now they won't answer me
18 January 2025
Unprompted review
Reply from TryGlamory
Hi Miss SM,
We're truly sorry to hear about your experience and how disappointed you feel — that’s never what we want for any Glamory customer.
Please know that we take feedback like this seriously and want to make things right. Our team is here to help, and we’d love the opportunity to review your order and refund request to ensure it was handled fairly.
Could you please reach out to us directly at info@tryglamory.com with your order number and the email address used at checkout? We'll prioritize your case and follow up as soon as possible.
Thank you for bringing this to our attention — we’re here to support you.
Warm regards,
The Glamory Team
Total Scam, do not believe a word and no productproduct
No product, excuses, twjking money twice. A well designed total scam.
7 April 2025
Unprompted review
Reply from TryGlamory
Hello Cristine! Our sincere apology if you've had this kind of experience with us.
Can you please tell us more on what happened? Email us at info@support.com so that our customer care can help you work on this matter.
Thank you.
SCAMMING CON ARTISTS!!!!
CON ARTISTS, DO NOT ORDER ANYTHING!!! They’ll take your money, send false tracking info and dodgy links and you’ll receive nothing then be cut dead when they learn you’re on to them. Claim your money back from your bank as an unreceived item due to scammers and tell the World what a pile of **** they really are by using every platform you can. Positive reviews are obviously also fake!
Ignore their fake response of fixing all issues! Already emailed full details multiple times and fobbed off with garbage before all comms were dropped: Order 171657, Micro-Lift System at $49.95, refills $59.70, “Shipping Protection” $4.95 = total $114.60
Spare yourselves the hassle, don’t purchase anything, and if you have then claim from your banks or credit cards and ensure they are reported and investigated. Don’t say I didn’t warn you!
1 March 2025
Unprompted review
Reply from TryGlamory
Hello Lin! We are so sorry that you've had such experience with us, but please be assured that we make sure that our customers receive their order. If you could email us at info@tryglamory.com of your order number or the email address you used upon purchase, we will make sure to resolve this issue. Thank you!
Lid does not fit over serum
I paid $124 for 6 bottles along with the $79 promotion for 6 more bottles. The needling lid does NOT FIT across the serum lid! And the needles are on a roller instead of the punch kind as shown in the videos.
There is NO WAY TO EVEN TRY THE PRODUCT. AND IF ANY SEAL IS BROKEN THEY CLAIM TO ONLY REFUND 35% OF THE PAYMENT.
THE Email response is a repeated computer generated message to take a picture of the products to prove the seals were never broken.
The OTHER scary part is the METAL WARNING in the instructions, which was never listed in the ingredients going into the skin. Apparently all people are allergic to metal toxins or can have an allergic reaction, so DO NOT PURCHASE THIS PRODUCT!!
17 March 2025
Unprompted review
Reply from TryGlamory
Hello, Dear Customer. Thank you for sharing your feedback. We're truly sorry to hear about your experience with the product and understand your frustration. We take quality control and customer satisfaction very seriously, and we want to address your concerns.
Regarding the lid not fitting properly and the needle roller, we apologize for any confusion caused. We will certainly look into this to ensure that the products are being delivered as intended, and we will review our product descriptions to ensure that expectations are set clearly.
We understand your concerns about the refund policy. We want to clarify that our return policy is in place to ensure the safety and quality of the product for all customers, but we are committed to working with you directly to resolve this. If you haven’t already, please reach out to our customer support team directly so we can assist you further and ensure you're fully satisfied with your experience.
We also take the safety of our customers very seriously, and we want to make sure that all our products are safe to use. The metal warning is provided to ensure customers are informed of any potential allergens or sensitivities, and we apologize for any confusion. We recommend consulting with a healthcare professional before using any new product if you have concerns about allergies or skin reactions.
We appreciate your feedback and are committed to improving our products and services. Please feel free to reach out to us directly if you need further assistance, and we’ll be happy to make things right.
Be very careful they charged my card…
Be very careful they charged my card $700 when I spent $40 !
2 March 2025
Unprompted review
Reply from TryGlamory
Hello Wanda! Can you please email us at our customer care at info@tryglamory.com so that we can check on what happened and help you resolve this concern?
Please be assured that we make sure to charge our customer with the right amount and we do not have any access on their personal information such as bank and account details.
Thank you, and we appreciate your cooperation.
I want a person Customer service number…
I want a person Customer service number does not work. Emails do not work!
Is the a scam?
Does anyone out there have a true and working contact number to reach Tryglamory? They keep sending me repeat orders and billing me! Thanks
25 February 2025
Unprompted review
No delivery no service just excuses
Ordered 11 February,,still waiting,,company said delivered but wasn't not supplied any evidence of delivery ,,had numerous emails and excuses worce service I've ever had,,offered to resend but again NOTHING HAPPENING ,,,,,,,,,,,,UPDATE 27 FEB they say if i cancell my claim they will repost ,,,,as if i'm that stupid
11 February 2025
Unprompted review
Worst customer service ever
Worst customer service ever. I returned product because I could not get the applicator on bottles because of strength in my hands.
They have been screwing me around weeks now!!
20 February 2025
Unprompted review
Reply from TryGlamory
Hello Patti,
Good day,
We're sorry to hear about your experience and truly appreciate you reaching out. We understand that using the applicator may be challenging due to your hand condition. Could you share more details about what happened? We'd love to assist you in any way we can.
Thank you for your patience and cooperation.
I ordered this weeks ago still haven’t…
I ordered this weeks ago still haven’t received it. The shipping progress is the slowest shipping I have ever had in my lifetime and I order at least 14 packages a week from Amazon to Pat Pat to trendy toddlers and various other beauty companies and never has one taken this long. I won’t be ordering from them again, the product is all the way in China. I’d rather order something that’s produced right here in the United States.
18 February 2025
Unprompted review
Reply from TryGlamory
Hello Paula,
We apologize if you've had this experience with us, but no worries, we will make sure to help you until your order has been delivered.
Can you please email us at info@tryglamory.com? because I searched your name it shows no results found.
Thank you!
I purchased this product couple of…
I purchased this product couple of months but went out of town . Got busy never started using it . Just started few days ago . The needles don’t work. The serum just keeps leaking in to my face in good amount .So I just rubbed the serum on my face . not sure yet about the results.
12 February 2025
Unprompted review
Reply from TryGlamory
Hello Lilibeth,
Good day.
We are sorry that you experienced a problem using the microlift infusion, but rest assured that we will work on this matter until we reach an amicable resolution.
Have you tried checking our user guide manual, which is in our Help Center? If you already did and it still doesn't work, have you contacted our support team at info@tryglamory.com?
Our support team will make sure to help you so that the needle will diffuse the serum properly.
This seems like a scam
This seems like a scam. I still have not received the order - and keep getting the same message to contact customer service and that the shipment will be followed up on. I have contacted customer service on numerous occasions and the shipping information declared this parcel as "expired", but still they will not refund me. Order date 10 November 2024, now it is 5 February 2025.
10 November 2024
Unprompted review
Reply from TryGlamory
Hello Yolanda,
Good day.
We apologize for having this kind of experience with us, but rest assured that we will work on this to have this issue resolved.
Your address is in South Africa. Shipping to your country might take 60-90 days. Once the item is in transit, we no longer have control over it.
Upon checking our record, we have refunded your payment on February 13.
More than disgusting!!!! I placed an order and paid for it and…
I placed an order and paid for it and it is now a month later and 3 messages from me that are simply ignored. This company is NOT to be trusted and they simply just not respond. Their email info @ tryglamory. com also does not exist!!!! There is just NO way of contacting them and the message that you can so called submit to them just does not get sent. That is why I tried to email, but the address does not exist.
Nonsence!!! Your email does NOT exist! Your chat box even less. Just to inform you, I have NEVER before placed an order with you and surely shall NOT in future. Keep my money if you are happy to get it in this way!!!
1 January 2025
Unprompted review
Reply from TryGlamory
Hello Anna-Mari,
I understand that you are frustrated about this, but please be assured that we will work to resolve it.
I want to confirm that our email address, info@tryglamory.com, is active and it is working. I checked our record and the last time that you purchased with us was last July 2024, and it was also the last time that we received an email from you.
If you are ever unable to send us an email, please leave us a message via our chat box if you could include your order number or proof of payment for the recent purchase that you made, that would help us find it quickly.
Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.