Shipment was "damaged" during transport. USPS showed no notation of it in their tracking app. Received package open (cut with razor) and with USPS "received damaged" tape. 3 out of 4 bottles were mis... See more
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Review summary
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I had ordered 6 months and there automated system started sending me a reorder request after 30 days, along with a limited time 15% discount. I wanted the discount when I needed more pills. I talked... See more
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Paul, the Customer Service rep is one in a million. He listens to customers' concerns and acts to resolve them swiftly. He is a very caring person not just out there to make a quick buck like every... See more
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I was unsure at first ordering off of a social media ad but product arrived when promised and I've been using it daily. I believe it was a direct from rosabella transfer once directed off the ad page.... See more
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3.9
Great
3K reviews
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Chris M wonderful customer service
Chris M. Was very nice and helpful with my concerns. They reassured me all was safe and very detailed in the questions I had. I will order more moringa capsules in very near future. I notice a difference to how well I felt while taking them daily to now that I have went without for a while. I recommend everyone to order and take daily because they truly do what their description says they are for🙌🏻🙏🏼🙌🏻
21 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Nichol,
Thank you so much for sharing your experience and for your thoughtful feedback. We’re truly glad to hear that Chris M was able to assist you, address your concerns in detail, and provide the reassurance you needed. We’ll be sure to pass along your kind words—it will mean a lot to them.
It’s also wonderful to hear that you’ve noticed a positive difference while taking the Moringa capsules consistently. Thanks for sharing your personal experience and your recommendation. Your support and trust mean a great deal to us.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Dannah Chelzea was great in helping me…
Dannah Chelzea was great in helping me out. Your customer support is outstanding and makes your product more respectable. I appreciate that.
22 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Liliana,
Thank you so much for your kind words and thoughtful feedback. We’re really happy to hear that Dannah Chelzea was able to assist you and provide a great experience. We’ll be sure to share your appreciation with her—it will mean a lot.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Experience was great
24 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi T Ball,
Thank you so much for your feedback! We’re really glad to hear that you had a great experience with us. Your support means a lot to our team, and we truly appreciate you taking the time to share it.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
I am beginning to see some results from…
I am beginning to see some results from Rosabella. I'm at the end of the second bottle and have 6 more left. I intend to use them all.
24 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi James,
Thank you so much for sharing your experience with us! We’re really glad to hear that you’re starting to see some positive results—that’s always encouraging, especially as you continue your routine. It’s great to know you’re committed to completing your full supply, and we truly appreciate your trust in Rosabella.
Everyone responds a little differently over time, so we’re hopeful you’ll continue to notice even more benefits as you go. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
They made a lot of progress in their…
They made a lot of progress in their customer service department! Love their Moringa!!!
20 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Julie,
Thank you so much for your kind words and continued support! We’re really happy to hear that you’ve noticed positive progress in our customer service—it means a lot to our team as we’re always working to improve the experience we provide.
We’re also thrilled to hear that you love the Moringa! Your feedback and encouragement truly motivate us, and we appreciate you taking the time to share it.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
I honestly regret ordering from…
I honestly regret ordering from Rosabella Supplements. I initially just wanted to try one bottle after seeing their ad online. The checkout process was confusing, with multiple pop-ups and offers, but I made sure to select a one-time purchase. A few weeks later, I was shocked to see another charge on my card and a new shipment on the way apparently, I had been signed up for a subscription without clearly agreeing to it.I tried contacting their support multiple times, but getting a response was frustratingly slow. Even when they replied, they kept asking unnecessary questions instead of simply canceling my subscription. It felt like they were intentionally delaying the process. On top of that, the supplement itself didn’t show any noticeable results for me. Overall, the whole experience felt misleading and stressful. I wouldn’t recommend them to anyone.
19 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Jamie,
Thank you for your review! We sincerely apologize for the frustration this situation has caused you. We completely understand how upsetting it must be to receive an unexpected charge and not receive a timely resolution after reaching out multiple times. This is not the experience we want for you, and you can rest assured that we're here to get this resolved for you.
At the moment, we’re unable to locate your order in our system. Please provide your order number so we can review your case in detail and assist you further. Once we receive that information, we’ll promptly take the necessary steps to resolve this matter, as our goal is to make sure that everything is handled fairly, thoroughly, and to your satisfaction.
We truly appreciate your patience and the opportunity to correct this. We look forward to assisting you and getting this sorted out right away.
– Arianne, Rosabella Customer Escalation Specialist
Quick and responsive customer service
Quick and responsive customer service. To the point and very clear.
22 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Mitchell,
Thank you so much for your kind feedback! We’re really glad to hear that you found our customer service quick, responsive, and clear. Providing straightforward and helpful support is exactly what we aim for, so your words mean a lot to the team.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Do your research!
I ordered the beetroot capsules on April 3rd, i wanted to cancel my order and get a refund… they said that my order couldn’t be cancelled even though I had only ordered it approximately 30 minutes prior to first contact. So they said that I can refuse the package when it arrives or pay for shipping to return it. Even though I paid for the “expedited” shipping, it took way longer than it should have to arrive. Anyways, I paid return shipping, they received the package within 4 days. I contacted them multiple times in regards to a refund and they completely ghosted me, they haven’t responded to any of the 3 emails that I have sent since they received the package! I ended up having to go through my bank to dispute the charge to get my money back! I won’t ever order from this company again! I hope that others think twice before ordering from them also!
Update: I finally received contact from this company only after disputing the charge with my bank and creating this review… they finally issued a refund… they also requested via email that I update my review, I’m assuming to make them look better because I did finally receive a refund. However, I should not have had to go through all of this frustration in the first place so no, I will not be deleting my review and making a good one to make them look better because that would be dishonest for my situation…
3 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Kara,
Thank you for your review. We sincerely apologize for the frustration and distress this situation has caused you. We completely understand how upsetting it must be to not receive a response after you've reached out regarding the order you've returned. This is not the experience we want for you, and you can rest assured that we're here to get this resolved for you.
Regarding your attempts to cancel the order, we're truly sorry if our response did not reach you in time. We do receive a high volume of emails, and while that is never an excuse, it unfortunately means that some messages are not seen as quickly as we would like.
We've reviewed the status of the return, and we can confirm that we've received the package. To make this right, we've processed a full refund for the order. The funds should appear on your original payment method within 5–10 business days.
We truly regret that this experience fell short of your expectations and appreciate the opportunity to make it right. If you have any other questions or need further assistance, you can reach us at help@tryrosabella.com or simply reply directly to our email, and we’ll be happy to help.
– Arianne, Rosabella Customer Escalation Specialist
I ordered their moringa capsules hoping…
I ordered their moringa capsules hoping to improve my energy levels, but not only did I see zero benefits, I also started feeling uneasy after taking them. Later, I came across news about certain batches being recalled due to contamination concerns, which made me even more worried. The biggest issue, however, was the billing. The product was advertised at a low price, but by the time I completed checkout, the total was much higher than expected. A month later, I was charged again without any prior notice. Canceling the subscription turned into a nightmare—I had to send multiple emails and still wasn’t sure if it was actually canceled. This whole situation made me lose trust in the company. Between questionable product quality, hidden charges, and poor customer support, it felt like a complete waste of money.
22 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Taylor,
Thank you for your review! We sincerely apologize for the frustration this situation has caused you. We completely understand how concerning it must have been to experience discomfort after taking the capsules, especially after later coming across information that raised additional worries. This is not the experience we want for you, and you can rest assured that we’re here to help get this resolved for you.
At the moment, we’re unable to locate your order in our system. Please provide your order number so we can review your case in detail and assist you further. Once we receive that information, we’ll promptly take the necessary steps to resolve this matter, as our goal is to make sure that everything is handled fairly, thoroughly, and to your satisfaction.
We truly appreciate your patience and the opportunity to correct this. We look forward to assisting you and getting this sorted out right away.
– Arianne, Rosabella Customer Escalation Specialist
Great Company to work with
The company brought some issues they were having to my attention and have been more than helpful with the matter in trying to get things resolved. All correspondence with them has been nothing but kind, respectful and courteous.
24 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Nadine,
Thank you so much for your thoughtful feedback. We’re truly glad to hear that our team has been able to keep you informed and support you through the issues you encountered. We really appreciate your patience as we work through everything with you, and we’re committed to continuing to assist until everything is fully resolved.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Product worked as described and was…
Product worked as described and was easy to order. Company replied to me email in a timely manner when i had questions. Jessica was friendly and professional.
21 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Bradley,
Thank you so much for sharing your experience! We’re delighted to hear that the product worked as described and that your ordering process was smooth and easy. It’s also great to know our team was able to respond to your questions promptly and provide the support you needed.
We especially appreciate your kind words about Jessica—she’ll be very happy to hear your feedback about her friendly and professional service.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Quick, friendly, courteous customer service.
I had a problem with the site when trying to give a review earlier. A team member responded that same day. I also mentioned that my supplement order had not yet been received and she offered to check on it for me. She also included a tracking link so that I could track my order.
I can't rate the supplement yet, but I can certainly say that I am impressed with the customer service team. Friendly, prompt, courteous and helpful.
21 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Frances,
Thank you so much for taking the time to share your experience with us. We’re really glad to hear that our team was able to respond quickly and assist you with both your review issue and your order tracking. Providing friendly, prompt, and helpful support is something we truly strive for, so your kind words mean a lot.
We also appreciate your patience while you wait for your supplement to arrive. Once you’ve had a chance to try it, we’d love to hear your thoughts whenever you’re ready. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Customer service was responsive and…
Customer service was responsive and handled an issue that I had while ordering satisfactorily. My order was processed quickly and I'm looking forward to expected help in keeping my blood pressure lower!
21 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Mike,
Thank you so much for sharing your experience! We’re really glad to hear that our customer service team was able to assist you promptly and resolve your ordering issue to your satisfaction. It’s also great to know your order was processed quickly—providing a smooth and efficient experience is always our goal.
We truly appreciate your support and are happy to be part of your wellness journey. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Great supplement
Reps are helpful. I was not absorbing nutrients and my hair started falling out. I have taken moringa for about 5 Mos and I have significant hair growth. It has helped me absorb nutrients thru my gut biome and my swelling has gone down
24 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Brandy,
Thank you so much for sharing your experience with us! We’re truly glad to hear that you’ve seen such positive changes over the past few months, especially with your hair growth and overall well-being. It’s also wonderful to know that our team has been helpful along the way—your kind words mean a lot to us.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
I needed to make a return & Dannah…
I needed to make a return & Dannah Chelzea gave me clear, simple & easy directions to do that. Thank you Dannah for your help.
17 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Susan,
Thank you so much for taking the time to share your experience! We’re delighted to hear that Dannah Chelzea was able to assist you with clear and easy-to-follow return instructions. We’ll be sure to pass along your kind words—she’ll truly appreciate it.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Prompt response time.
Prompt response time from Rosabella Support team. Great service.
22 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Olivia,
Thank you so much for your kind words! We’re really glad to hear that you had a positive experience with our support team and that our response time met your expectations.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Reply from Rosabella Supplements
Hi Debra,
Thank you so much for taking a moment to share your feedback! We’re delighted to hear that Rachel provided you with great service. We’ll be sure to pass along your kind words to her—it truly means a lot to our team.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Astrid was very helpful and satisfied…
Astrid was very helpful and satisfied my concerns to my satisfaction.
23 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Sharon,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We’re delighted to hear that Astrid was able to assist you effectively and address your concerns to your satisfaction.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Good Supplements
The supplements are very good and they do what they say they do !!!
23 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Richard,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We’re delighted to hear that you’re enjoying the supplements and that they’re meeting your expectations.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Good customer service
Good customer service. Only had email confirmation and contact but worked out fine for refunded items.
17 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Michael,
Thank you for sharing your experience—we truly appreciate your feedback! We’re glad to hear that our email support was helpful and that everything worked out smoothly with your refund.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
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