Shipment was "damaged" during transport. USPS showed no notation of it in their tracking app. Received package open (cut with razor) and with USPS "received damaged" tape. 3 out of 4 bottles were mis... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had ordered 6 months and there automated system started sending me a reorder request after 30 days, along with a limited time 15% discount. I wanted the discount when I needed more pills. I talked... See more
Company replied
Paul, the Customer Service rep is one in a million. He listens to customers' concerns and acts to resolve them swiftly. He is a very caring person not just out there to make a quick buck like every... See more
Company replied
I was unsure at first ordering off of a social media ad but product arrived when promised and I've been using it daily. I believe it was a direct from rosabella transfer once directed off the ad page.... See more
Company replied
3.9
Great
3K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer service
Good customer service. Only had email confirmation and contact but worked out fine for refunded items.
17 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Michael,
Thank you for sharing your experience—we truly appreciate your feedback! We’re glad to hear that our email support was helpful and that everything worked out smoothly with your refund.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Problem solved…
I had a problem and I got a quick response. They were helpful and took care of my needs
20 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Gwenda,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We’re glad to hear that your concern was addressed promptly and that our team was able to assist you and take care of your needs.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Was double billed
Was double billed. Ordered one bottle at 17.95. Charged for two. Tried to cancel immediately but said I could not. VERY deceptive company taking advantage of seniors.
23 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Gar,
Thank you for your review! We sincerely apologize for the frustration and concern this situation has caused you. We completely understand how upsetting it must feel to be charged for more than what you ordered, especially after trying to cancel right away. This is not the experience we want for you, and we want to assure you that we take this matter very seriously.
At the moment, we’re unable to locate your order in our system. Please provide your order number so we can review your case in detail and assist you further. Once we receive that information, we’ll promptly take the necessary steps to resolve this matter, as our goal is to make sure that everything is handled fairly, thoroughly, and to your satisfaction.
We truly appreciate your patience and the opportunity to correct this. We look forward to assisting you and getting this sorted out right away.
– Juniela, Rosabella Customer Escalation Specialist
My experience with Rosabella…
My experience with Rosabella supplements is nothing but perfect. Truly love their product.
23 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Silvia,
Thank you so much for your kind words—we truly appreciate you taking the time to share your experience! We’re thrilled to hear that your experience with Rosabella supplements has been nothing short of perfect and that you truly love the product.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
I am a new user of Beetroot Dietary…
I am a new user of Beetroot Dietary Supplement from Rosabella products they are such a wonderful and understanding company to deal with.
I’ve not been taking the supplement very long so it early days for me to give much information on the benefits of the product at this stage other than they are lovely people to be dealing with who care about their customers.
17 March 2026
Unprompted review
Reply from Rosabella Supplements
Hi Norman,
Thank you so much for your thoughtful feedback—we truly appreciate you taking the time to share your experience! We’re delighted to hear that your initial experience with our Beetroot Dietary Supplement has been a positive one and that you’ve found our team supportive and caring.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Nicole handled my inquiry very nice and…
Nicole handled my inquiry very nice and fast.
23 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Sheryle,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We’re delighted to hear that Nicole handled your inquiry quickly and with such care.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Held my monthly medication as requested
22 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Tami,
Thank you for letting us know that you’ve held your monthly medication as requested—we appreciate you keeping us updated.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
The company has good customer service.
The company has good customer service.
21 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Stacy,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We’re delighted to hear that you found our customer service to be good and that our team was able to support you effectively.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
Reply from Rosabella Supplements
Hi Colin,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We’re delighted to hear that you received excellent service and that everything was handled quickly.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Juniela, Rosabella Customer Escalation Specialist
The agent was very prompt to reply
The agent was very prompt to reply, very helpful, kind, thoughtful & accommodating to my needs & requests. Very impressed!!
9 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Ron,
Thank you so much for your kind feedback—we truly appreciate you taking the time to share your experience! We’re delighted to hear that our team was able to respond promptly and provide the helpful, thoughtful, and accommodating support you needed.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
I love Rosabella and their products
I love Rosabella and their products. The company has Great customer service and I highly recommend their products to everyone looking for the healthier options with real results. Moringa and Beetroot are my go to!
22 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Consuelo,
Thank you so much for your kind words—we truly appreciate your support! We’re delighted to hear how much you love Rosabella and that both our products and customer service have met your expectations. It means a lot to know you’d recommend us to others, especially those looking for healthier options with real results.
We’re also so glad that Moringa and Beetroot have become your go-to favorites! Your trust and satisfaction inspire us to keep delivering the best we can. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Service Satisfaction
They were quick to answer my concern and I was satisfied and understood better my situation of how the order was placed. And, I'm very happy with the products results. I trust the ingredients and see results with taking the pills.
Laney Clevenger
20 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Laney,
Thank you so much for taking the time to share your experience—we truly appreciate it! We’re so glad to hear that our team was able to respond quickly and help clarify your concerns about your order. It means a lot to know you felt informed and supported throughout the process.
Even more, we’re delighted that you’re happy with the product results and feel confident in the ingredients. Your trust is incredibly important to us, and we’re grateful to be part of your wellness journey.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Waiting for a refund
I had canceled my account but they sent me and charged 71.95 for 3 bottles. I returned the product months ago and still have trouble getting a refund to my Discover card. They say not able to refund due to a problem with Discover . Discover rep said they're lying. What must I do to get refunded? Rosabella did make me jump through hoops through this whole process...getting the return address. Verifying they received it, waiting for them to inspect the return. Now they say Discover is not letting them apply the refund. Ridiculous bs.
10 January 2026
Unprompted review
Reply from Rosabella Supplements
Hi Dianne,
Thank you for your review. We sincerely apologize for the frustration and distress this situation has caused you. We completely understand how upsetting it is to receive an unexpected order and not receive a refund after returning the product. This is not the experience we want for you, and you can rest assured that we're here to get this resolved for you.
It looks like the subscription may have been accidentally selected when the first order was placed, which led to the unexpected charge. While we strive to be as clear as possible with our subscription details, misunderstandings can sometimes occur, and we're sorry if this wasn’t clear.
Moreover, upon reviewing your order history, we can only charges for Rosabella Moringa capsules. However, we were unable to locate any order for Rosabella Beetroot priced at $64.95 or the additional $78.00 mentioned. Could you please provide the order number or any relevant details for these charges? Once we receive that information, we’ll promptly review and take the necessary steps to assist you further. Our goal is to ensure everything is handled fairly, thoroughly, and to your satisfaction.
Rest assured, your Rosabella Moringa subscription has been successfully canceled, so you will not incur any additional charges moving forward. We also attempted to process your refund on our end; however, our system indicates that a dispute or chargeback has already been initiated through PayPal for this transaction. Once a case is opened, the payment is placed under PayPal’s review process, and we’re unable to issue a separate refund outside of that system. Because of this, the refund will need to be completed through the active PayPal case. We recommend continuing to monitor the case or reaching out to PayPal directly for the most accurate updates and timeline regarding your claim.
We truly regret that this experience fell short of your expectations and appreciate the opportunity to make it right. If you have any other questions or need further assistance, you can reach us at help@tryrosabella.com or simply reply directly to our email, and we’ll be happy to help.
– Arianne, Rosabella Customer Escalation Specialist
They were easy to order from
They were easy to order from, I ordered 3 bottles and will be ordering more, just hoping I don't get put on a subscription plan. They answered my message. Mr. Paul did, very friendly and works well with you
1 March 2026
Unprompted review
Reply from Rosabella Supplements
Hi Debbie,
Thank you so much for sharing your experience—we truly appreciate it! We’re really glad to hear that you found the ordering process easy and that we're able to assist you in a friendly and helpful way. Providing clear, supportive service is something we always strive for, so it means a lot to know that came through.
We also understand your concern about subscriptions. Please rest assured that we aim to be transparent with all order options, and we’re always happy to clarify or confirm your order type anytime. If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Great customer service
22 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Rennie,
Thank you so much for your kind words! We’re really glad to hear you had a great experience with our customer service. Providing helpful and reliable support is always our goal, so it means a lot to know we met your expectations.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Saim was extremely responsive and took…
Saim was extremely responsive and took care of my issue quickly.
22 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Kyle,
Thank you for taking the time to share your experience! We’re so glad to hear that Saim was extremely responsive and able to resolve your issue quickly. We’ll be sure to pass along your kind words to Saim.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Bux 3 get 3 frèe is a completely…
Bux 3 get 3 frèe is a completely fake!!!!¡!
16 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Dapheen,
Thank you for your review. We sincerely apologize for the frustration and distress this situation has caused you. We completely understand how upsetting it is to be charged an amount you weren’t expecting. This is not the experience we want for you, and you can rest assured that we're here to get this resolved for you.
To help make this right, we’ve refunded 50% of the order. These refunds should appear in your account within 5–10 business days, depending on your bank’s processing time.
We truly regret that this experience fell short of your expectations and appreciate the opportunity to make it right. If you have any other questions or need further assistance, you can reach us at help@tryrosabella.com or simply reply directly to our email, and we’ll be happy to help.
– Arianne, Rosabella Customer Escalation Specialist
The agent responded quickly to my issue…
The agent responded quickly to my issue and resolved it satisfactorily in a friendly and courteous way. I value their products and will continue using the products and I appreciate the company's ease of communication and response with any issue.
22 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Colleen,
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that your concern was handled quickly and resolved in a friendly and courteous manner.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
I thought canceling was my only option…
I thought canceling was my only option but agent explained different options and I chose to hold shipment. Thank you
21 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Nancy,
Thank you for sharing your experience! We’re so glad to hear that our agent was able to walk you through your options and help you find a solution that worked better for you. We’re happy we could offer an alternative that met your needs.
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
Huzaifa was very prompt to help resolve…
Huzaifa was very prompt to help resolve my request!
16 April 2026
Unprompted review
Reply from Rosabella Supplements
Hi Dale,
Thank you for sharing your feedback! We’re so glad to hear that Huzaifa was able to assist you promptly and help resolve your request. We’ll be sure to pass along your kind words to Huzaifa!
If you have any questions or need assistance in the future, please don’t hesitate to contact us at help@tryrosabella.com. We’re always happy to help.
– Arianne, Rosabella Customer Escalation Specialist
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.