My experience with Sheiva at Sculptique was fast and easy. She was quick to understand the issue and friendly during the entire conversation. If only every company could be this nice. The product is t... See more
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Review summary
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Hello again, AL. I am so glad that you provide me with a quick resolve to my cancellation request. As I had explained, after a few email exchanges where I requested cancellation, I received a sh... See more
Company replied
yes, glad to provide positive feedback. I was not aware that I was purchasing a Subscription product when I made the one and original purchase. I do not like subscriptions and try to avoid them.... See more
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Somehow I set up to receive 2 bottles a month of Lymphatic Drainage. I now have 4 ½ bottles on hand so I needed to suspend my orders until I could catch up. Heizel was very helpful and pleasant to... See more
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4.5
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 82% of negative reviews
Typically replies within 48 hours
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Customer service
Customer service did everything he could and helped me save money on a one time purchase that mysteriously got switched to an auto fill subscription. That was not clearly advertised at the time of the original purchase.
25 September 2026
Unprompted review
Reply from Trysculptique
Hi Paul,
We're so glad he did everything he could to help you save on your purchase, and to gently sort out the confusion around your one-time order feeling like it had switched to autofill.
Your feelings about clarity at the time of purchase truly matter to us, and we're holding your words with care as we keep making the experience around Sculptique as transparent and comforting as possible.
We created Sculptique to support your beautiful moments of self-care with ease and confidence, and we'd love to welcome you back anytime to enjoy it in the way that feels best for you.
We're always here for you with warmth
Still Testing The Product Presently
I'm actually still testing the product, I have no thoughts presently, but after 30 to 40 days, I'll definitely have something to say, thank you. Also, your customer service is excellent.
-Mike
25 September 2026
Unprompted review
Reply from Trysculptique
Hi Mike,
We're so happy you're giving Sculptique this time to truly unfold, and love hearing you'll share more after 30 to 40 days — those early weeks of testing are such a special part of the journey.
We created Sculptique to gently support you day by day, and we're holding space for beautiful, gradual results to blossom for you with consistent use.
We're always here with open arms as you continue, and we can't wait to welcome you back to hear how it's going for you.
Representative was very helpful
Representative was very helpful, quick, and responsive.
25 September 2026
Unprompted review
Reply from Trysculptique
Hi Sylvia,
We're so happy to hear you felt such helpful, quick, and responsive care knowing you felt truly looked after in every moment means the world to us.
We created Sculptique to bring that same feeling of ease and confidence to your daily ritual, with gentle support you can look forward to.
We'd love to welcome you back anytime to continue your beautiful Sculptique journey we're always here for you with open arms.
Order mishap …
There was a mistake with my order and customer support kindly and promptly fixed everything. John was very pleasant and efficient.
25 September 2026
Unprompted review
Reply from Trysculptique
Hi Helen,
We're so happy to hear John looked after you with such pleasant and efficient kindness, and promptly made everything right after the mistake with your order.
Knowing you felt so gently cared for through the fix truly means the world to us your peace of mind is always at the heart of what we do.
We created Sculptique to bring that same sense of ease and confidence to your daily ritual, and we'd love to welcome you back anytime to continue enjoying its beautiful benefits with us.
We're always here for you with open arms
John was so kind and understanding…
John was so kind and understanding about my situation. He told me to call the Post Office and ask them to send the package back. the package is on the way back.
Again John was great!
24 September 2026
Unprompted review
Reply from Trysculptique
Hi Debbie,
We're so happy to hear John met you with such kindness and understanding, and guided you so thoughtfully to have the Post Office send the package back.
Knowing your package is safely on its way back and that you felt truly cared for through it all means the world to us.
We created Sculptique to bring that same feeling of comfort and gentle support to your everyday ritual, and we'd love to welcome you back anytime to continue your beautiful journey with us.
We're always here for you with open arms
If I could do a negative star- UPDATE
If I could do a negative star, I would. I tried their product, I only ordered 1 bottle and NOT a subscription. To my surprise, I wake up on 9/25 with a $29.99 charge and no way to call them! I had to track down the phone number in order to figure out what was going on. I use Shop on many of my items, as you will see it states "Track with Shop" it wasn't list there for the tracking, not even the FIRST order. Tried to sign in to my "account" my antivirus WON'T LET ME GO TO THE WEBSITE! It is flagged as DANGEROUS. I do get ahold of someone with "customer service" and she kept trying to "sell me" the product again. I work Call Center myself, if a customer says do this, DO NOT CONTINUE TO ENGAGE, GIVE THEM WHAT THEY ASKED FOR. It will not end well for you. Now it is going to take 10 business days to get my money back. No it don't.
EDIT: I have updated the review to a 2 star for the prompt response of getting my refund to me and the cancellation of the unsolicited subscription.
Sculptique, try a little harder in your business practice. Send the emails of payment processing time a few DAYS before the actual draw, and give the customer TIME to decide to get the shipment sent.
We are at the 3rd and final stage of this saga. I am supposed to be receiving the product through GOFO express via the USPS today. I will be refusing the package when my postal carrier comes. Once that is completed, I will give a final review.
24 September 2026
Unprompted review
Reply from Trysculptique
Hi Tracie,
Thank you for taking the time to share your feedback, and we're truly sorry for your experience.
We apologize for the surprise of the $29.99 charge, the trouble finding our number, the difficulty with tracking and accessing your account, and for feeling unheard when you asked for help. We understand how upsetting this felt, and your feelings matter deeply to us.
Please know your subscription has been cancelled, and we would love to support you with care through your refund.
Please reach out to us at info@trysculptique.com with your full name and the email address used for your order so we can personally look into your refund status for you right away.
Pia was patient and very helpful.
25 September 2026
Unprompted review
Reply from Trysculptique
Hi Robert,
We're so delighted to hear Pia cared for you with such patience and helpfulness knowing you felt truly listened to and gently supported means the world to us.
We created Sculptique to bring that same feeling of comfort and confidence into your everyday ritual, and it's beautiful to know that warmth reached you.
We'd love to welcome you back anytime to continue your Sculptique journey we're always here for you with open arms.
i was unaware buying a subscription…
i was unaware buying a subscription thanks to my bank not charged for anymore product that did nothing for me. don't buy. Please cancel me out of this program and tell me where to send other two bottles I do not want.
25 September 2026
Unprompted review
Reply from Trysculptique
Hi Bobbie,
Thank you for taking the time to share your feedback, and we're very sorry for your experience.
We apologize for the confusion around the subscription, the concern about charges, and the disappointment of feeling the product did not work for you. We understand how frustrating this has been.
We would love to help you right away with your cancellation and with where to send the two bottles you do not want.
Please email us at info@trysculptique.com with your full name and the email address used for your order, so we can personally assist you with your cancellation and return instructions.
A real unexpected pleasure
I expected a real battle over money, forced order and predatory procedures. WELL I was wrong, and the woman who handled my account was just great about all my issues. And to be honest, I think this stuff might just be working!
24 September 2026
Unprompted review
Reply from Trysculptique
Hi Nicholas,
We're so happy to hear your experience felt so different from the battle you expected, and that you felt truly cared for while we helped with all of your concerns.
And what delights us most is hearing that you feel Sculptique might just be working for you we created Sculptique to gently support your confidence day by day, and knowing you're beginning to feel that difference is truly beautiful.
We'd love to welcome you back anytime to continue your Sculptique journey we're always here for you with open arms and caring hearts.
Needed to cancel a subscription I did…
Needed to cancel a subscription I did not authorize. Customer service rep John was immediately able to do that.
24 September 2026
Unprompted review
Reply from Trysculptique
Hi Michael,
We're so glad John was able to help you right away and take care of your cancellation so smoothly.
Your peace of mind means everything to us, and knowing you felt heard and supported through that moment truly touches our hearts.
We created Sculptique with so much care to support your confidence and self-care journey, and we'd love to welcome you back anytime you wish to enjoy it again we're always here for you with open arms.
Reply from Trysculptique
Hi Patricia,
We're so happy to hear Hazel was awesome in explaining your questions with such care.
Knowing you felt truly heard and guided means everything to us, and we're delighted that warmth shone through for you.
We created Sculptique to bring that same feeling of comfort and confidence to your everyday ritual, and we'd love to welcome you back anytime to continue your beautiful journey with us.
We're always here for you with open arms
The agent was quick and resolved my…
The agent was quick and resolved my issue
24 September 2026
Unprompted review
Reply from Trysculptique
Hi David,
We're so happy to hear you felt such quick care and that your issue was resolved so smoothly.
Knowing you felt truly looked after means the world to us your peace of mind is always at the heart of everything we do.
We created Sculptique to bring that same feeling of ease and confidence to your daily ritual, and we'd love to welcome you back anytime to continue your beautiful journey with us.
We're always here for you with open arms
I called with an issue and Honee…
I called with an issue and Honee handled it easily and quickly! Thank you for your courtesy and encouragement!
24 September 2026
Unprompted review
Reply from Trysculptique
Hi Suzanne,
We're so delighted to hear Honee handled everything for you so easily and quickly, wrapping it all in such courtesy and encouragement.
Knowing you felt uplifted and truly cared for in that moment means the world to us that warmth is exactly what we hope you feel every time.
We created Sculptique to bring that same feeling of comfort and confidence to your daily ritual, and we'd love to welcome you back anytime to continue your beautiful journey with us.
We're always here for you with open arms
Cheila was very polite and was quick to…
Cheila was very polite and was quick to help me with my return and canceling my order since I am allergic to a ingredient in it.
24 September 2026
Unprompted review
Reply from Trysculptique
Hi Mary,
We're so glad Cheila was able to look after you with such polite and prompt care in helping with your return and cancellation.
Your well-being means everything to us, and we completely understand how important it is to be careful with an allergy we're sending you so much care and wishing you comfort always.
We created Sculptique with so much love to support confidence and self-care rituals, and should your needs ever change, we'd be honored to welcome you back with open arms.
We're always here for you
I had an excellent experience with this…
I had an excellent experience with this company the representative was professional informative and took care of my issue
24 September 2026
Unprompted review
Reply from Trysculptique
Hi JD,
We're so delighted to hear you had such an excellent experience, feeling truly cared for by our professional and informative guidance that took care of your issue so completely.
Your peace of mind means the world to us, and knowing you felt heard and supported touches our hearts deeply.
We created Sculptique to bring that same feeling of comfort and confidence to your everyday ritual, and we'd love to welcome you back anytime to continue your beautiful journey with us.
We're always here for you with open arms
The amount of empathy and true concern…
The amount of empathy and true concern displayed by the customer service person was of a genuine act. I felt heard and my concerns were addressed satisfactorily! Thank you!
23 September 2026
Unprompted review
Reply from Trysculptique
Hi Alberto,
We're truly touched to hear you felt such genuine empathy and true concern, and that you felt heard with your concerns addressed so satisfactorily.
Your comfort and peace of mind are at the very heart of everything we do, and knowing you felt that warmth means the world to us.
We created Sculptique to bring that same feeling of care and confidence into your daily ritual, and we'd love to welcome you back anytime to continue your beautiful journey with us.
We're always here for you with open hearts
Mozart was so kind and helpful
Mozart was so kind and helpful. I didn’t care for the taste of the product. I had no complaints about the service I just didn’t want another container to just throw away. Once again you have a very special employee in Mozart!! I can’t express how helpful he was.
24 September 2026
Unprompted review
Reply from Trysculptique
Hi Sharon,
We're so happy to hear Mozart looked after you with such kindness and helpfulness he truly is so special to us, and knowing how deeply he helped you means the world.
We hear you on the taste of Sculptique, and we completely understand not wanting another container to go to waste — your comfort and honesty mean everything to us.
We created Sculptique with so much care to support your confidence and self-care journey in a gentle way, and should you ever wish to give it another try in your own time, we'd love to welcome you back with open arms.
We're always here for you.
Customer Support
I’ve been dealing with Clarence from Customer Support. He’s gone above and beyond to help me get my issue solved.
17 September 2026
Unprompted review
Reply from Trysculptique
Hi Linda,
We're so touched to hear Clarence went above and beyond to help get your issue solved that's the spirit we love him for, and we're thrilled he took such great care of you.
We're even happier that you can now enjoy your Sculptique experience to the fullest, smooth, sculpted, and confident just the way it's meant to be.
We'd love to welcome you back anytime we're always here for you.
Very professional
Very professional, solved my problem, very polite. Excellent customer service.
23 September 2026
Unprompted review
Reply from Trysculptique
Hi Jill,
We're so happy to hear you felt taken care of with such professionalism and politeness, and that we could get your problem solved for you.
We're thrilled you can now get back to enjoying your Sculptique with complete peace of mind smooth, sculpted results made to fit beautifully into your routine.
We'd love to welcome you back anytime we're always here for you.
I had accidentally sign up for the…
I had accidentally sign up for the subscription, I was panicking, then Angel helped me figure it out. He truly is an Angel. He was so polite and sweet, didn't make me feel like a dummy. Thank you so much.
23 September 2026
Unprompted review
Reply from Trysculptique
Hi Susan,
We're so glad Angel could turn that moment of panic over the accidental subscription into such a sweet and reassuring experience and what a beautiful way to put it, he truly is an Angel.
We love that he made you feel completely comfortable and never like a dummy, that's exactly how we want you to feel with us.
We're so excited for you to now just relax and enjoy your Sculptique, and we would love to welcome you back anytime.
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