SURI - Award-winning Electric Toothbrush | B Corp™ Reviews 17,472

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 7,313 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, highlighting its sleek design, effective cleaning, and long-lasting battery life. Many appreciate the ergonomic build and how gentle it feels on their gums, leading to improved oral hygiene. The company's commitment to sustainability, particularly with recyclable brush heads, is also a significant draw for many. However, some customers experienced issues with the product malfunctioning, such as toothbrushes turning on randomly or not retaining charge after some time. A few people also found the cleaning performance to be less effective than other brands, with some dentists even noting a decline in oral hygiene. Additionally, a small number of reviewers were dissatisfied with the charging mechanism, finding it difficult to connect, or with the lack of a wall adapter for the charger.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the toothbrushes for their effective... See more

Quality

Reviewers express high satisfaction with the quality of the product. Many customers praise the ergonomic... See more

User experience

People report positive experiences with user experience. Customers praise the ergonomic, sleek, and... See more

Customer service

Clients share positive opinions on customer service. Reviewers consistently praise the helpfulness and... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting its speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I would recommend Suri with all my heart and soul. I feel like its a great investment, a solid dependable toothbrush which I know will stay loyal for a whole lifetime. I'm in love with the fact that I... See more

Rated 5 out of 5 stars

Toothbrush is a high end product, comes in a sturdy box and the toothbrush holder is also well designed with its compact finish that destroys bacteria. After each brushing my teeth have never felt bet... See more

Rated 5 out of 5 stars

I moved as old brush wasn't cleaning teeth I could still see it on teeth and am getting them aligned so wanted clean teeth when fitting aligners. A whole week of use without having to charge. I know... See more

Rated 5 out of 5 stars

Really easy ordering experience and the toothbrush looks and feels really sleek plus so lightweight. I’ve had another brand’s electric toothbrushes for years but wanted to find something that is mor... See more


Company details

  1. #65 of 257 best companies in Health and beauty shop
  2. #25 of 86 best companies in Beauty supply store
  3. #3 of 10 best companies in Cosmetic Dentist
  4. #5 of 7 best companies in Dental Supply Shop
  5. #27 of 66 best companies in Toiletries Shop

About SURI - Award-winning Electric Toothbrush | B Corp™

Written by the company

Hi there, we're SURI.

We're on a mission to radically transform oral care for people and planet, with beautiful everyday essentials designed for life.

SURI Sonic Toothbrush Trustpilot Reviews

Why choose SURI?

Recyclable plant-based heads.

Made from cornstarch with medium/soft bristles made from castor oil. Each set of heads comes with a prepaid compostable mailer so you can send the heads back to us to recycle.

Aluminium body.

Lightweight, durable and endlessly recyclable. Purposefully designed so we can open it up to recover, reuse and recycle the components.

1 month+ battery life.

Because is there anything more depressing than having to use an electric toothbrush, manually?

Super sleek.

We’ve done away with excess tech and designed our brushes to be significantly smaller than most regular electric toothbrushes. No pointless gimmicky features, and it feels great in the hand.

Shop SURI

But there's more...

Best Case Scenario.

Perfectly portable, SURI sonic toothbrush also comes with a UV-C Self-Cleaning Travel Case that let's you charge your toothbrush and uses UV-C light to keep your bristles bacteria-free on the go.

SURI Sonic Toothbrush Trustpilot Reviews

Great Habits Stick.

Each toothbrush comes with a minimalist magnetic mirror mount to free up space on your bathroom counter.

SURI Sonic Toothbrush Trustpilot Reviews

Shop SURI

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

17K reviews

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Rated 5 out of 5 stars

High end product that is stylish and practical

Toothbrush is a high end product, comes in a sturdy box and the toothbrush holder is also well designed with its compact finish that destroys bacteria. After each brushing my teeth have never felt better, feeling clean and fresh, your tongue just glides over your teeth. The only thing that I regret is not making my purchase sooner! I also love the sustainability about this brush; it’s technology and recycling process that makes the product even more appealing.

29 April 2026
Rated 5 out of 5 stars

Great customer service, great product.

Was skeptical about spending this much on a toothbrush but decided to treat myself after using oral B for years and knowing they had a 100 day guarantee. I am over a week in using it and I do not regret my decision! I absolutely love the look of the brush, the mirror mount and the uv cleaning/ charging case. Cannot comment on the battery life yet as have not had to charge. The toothbrush leaves my teeth feeling cleaner than they ever have before! I have recommended to family and friends. Also shout out to Belle for fab customer service when I realised I missed out on an offer and she was all over getting it resolved for me. Great customer service, great product.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

I love this toothbrush!

I've been using Suri S2 for about 1.5 months, and I love it! The stylish, light, aluminum body fits perfectly in my hand, and the deep clean mode feels gentle yet very effective. I bought it because I read that it's fixable, and the toothbrush heads are recyclable through the company, something that the much larger companies like Philips and OralB can't seem to figure out. It's beyond time for these companies to start taking ecological responsibility for their products. Suri has had my loyalty from the moment I tried their lovely toothbrush.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Great product and support.

Great product and support.
I bought the Suri from Amazon and it would not charge, upon reaching out to support they responded wonderfully and got me a new unit quickly.

I do love the Suri. It works great, and is not as harsh as other electric's I have tried. I also like the UV in the storage and the long lige.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Great product and support service

We’ve had Siri toothbrushes for nearly 2 years and find it a great product.
We have had a couple of issues, but every-time the support from Siri is first class and resolved quickly. One recent issue was outside of the warranty, but still covered as if in warranty.
Amazing service, thank you Siri for all your support, hard to get service like this these days.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Happy customer

I’ve been really impressed with my SURI toothbrush overall. The design is sleek, lightweight, and it gives a great clean. I did experience some charging issues at first, which was a little frustrating, but customer support was very helpful and resolved the problem professionally. Since then, it’s been working perfectly. Great product. happy to recommend it.

12 May 2026
Unprompted review
SURI - Award-winning Electric Toothbrush | B Corp™ logo

Reply from SURI - Award-winning Electric Toothbrush | B Corp™

Hi Dean,

We're sorry to learn of the recent issues with your brush and that you have not receieved our response.

Our team currently aims to respond to all queries within 48 hours so we are concerned to hear you have not had any communication from us.

We've sent you an information request so we can look into this further for you. We would also kindly request you check your spam folder if you have not already done so,

All the best,

SURI Team

Rated 1 out of 5 stars

I bought myself and my two children a…

I bought myself and my two children a suri toothbrush for Christmas and honestly they are terrible. I'm so disappointed. They just don't leave my teeth feeling clean. They look great, stay charged for longer but just terrible at cleaning. I will have to go back to my oral b for a proper clean. I have persevered for 4 months but even my dentist noticed the decline in oral hygiene. What a shame.

12 May 2026
Unprompted review
SURI - Award-winning Electric Toothbrush | B Corp™ logo

Reply from SURI - Award-winning Electric Toothbrush | B Corp™

Hi Wendy,

Thank you so much for sharing your feedback. We’re really sorry to hear about your experience. That's not the outcome we want for our customers.

We completely understand how important that clean feeling is, especially when it comes to your oral health. Unlike other electric toothbrushes, SURI uses a technique that does require a slightly different approach to get the best results. Our dental advisor Dr Sonia Rajput has put together a quick guide to help: https://tinyurl.com/suriclean

We’d really like the opportunity to look into this for you and see how we can help. We’ve sent you an information request so that we can get in touch via email.

All the best,

SURI Team

Rated 5 out of 5 stars

Love my Suri toothbrush

Love my Suri toothbrush. I like the magnetic mirror holder as it keeps the surfaces free. Love that it holds its charge really well. I wish I'd ordered the travel case as now they're out of stock to buy separately. The toothbrush head recycling scheme is great and the new heads come within 2 days of ordering. The only thing they could perhaps improve upon is the speed, as it is slower compared to other brushes, but all in all Im a fan.

29 April 2026
Rated 5 out of 5 stars

Great toothbrush

Great toothbrush! Love the story, their brushheads are great. Their timer is only 2 minutes and I'm a 3 minute type but that is the least of my complaints!

4 December 2025

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