SURI - Award-winning Electric Toothbrush | B Corp™ Reviews 

20,928
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 7,194 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional cleaning performance, stylish design, and long-lasting battery life of the electric toothbrushes. Additionally, people highlight the remarkably helpful customer support team that goes above and beyond to quickly resolve missing items or product issues. Many consumers also appreciate the sustainable features, such as recyclable replacement heads and convenient charging travel cases. However, some customers also noted issues with device reliability, mentioning that toothbrushes stopped working or experienced hardware failures after several months of use. A few reviewers were dissatisfied with the cleaning effectiveness compared to previous models or experienced difficulties getting a response from support.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the sleek design, long-lasting... See more

Quality

Reviewers highlight positive aspects of quality, noting that the products are well-made, feel gentle on... See more

Customer service

Customers had positive experiences with customer service, frequently highlighting quick response times and... See more

Service

People report positive experiences with service, frequently highlighting fabulous support and prompt,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love my SURI electric toothbrush! 🥰 It feels so gentle on my teeth and gums, yet still leaves my mouth feeling really clean and fresh. It’s comfortable to use, beautifully designed and has... See more

Rated 5 out of 5 stars

I recently replaced my SURI under warranty and found the process extremely quick and easy. The SURI customer services staff I contacted could not have been more helpful and everything was expedited w... See more

Rated 5 out of 5 stars

I have had my suri toothbrush for about 18 months now. I love that the charge still lasts about a month, the dentist has complemented me on my teeth cleaning, and I love that I can get it repair... See more

Rated 5 out of 5 stars

I bought 2 Suri 1.0 toothbrushes plus accessories about 11 months ago and both had problems with what looked like corrosion near the switch. I contacted customer service and sent photos and 2 new upgr... See more


Company details

  1. Health and beauty shop
  2. also in
  3. Beauty product supplier
  4. Dental Supply Shop
  5. Toiletries Shop

About SURI - Award-winning Electric Toothbrush | B Corp™

Written by the company

Hi there, we're SURI, a UK-based, Certified B Corporation oral care brand.

We design sonic electric toothbrushes with aluminium bodies and plant-based brush heads, made to look good, clean well and last.

SURI Pro 2.0 sonic electric toothbrush

Why choose SURI?

Built-in pressure sensor.

SURI Pro 2.0 has a Touchsense™ pressure sensor that pulses if you brush too hard, helping protect your gums.

Over 1 month battery life.

One charge covers around a month of twice-daily brushing, at home or away.

Slim, waterproof aluminium body.

Lightweight, durable and IPX7 waterproof, with two cleaning modes (clean and polish) and a 2-minute quadrant timer.

Plant-based brush heads.

Our heads are made from cornstarch, with medium-soft bristles derived from castor oil. In the UK and US, you can send used heads back to us free of charge and we recycle them into new products.

Named Editor's Choice.

SURI 2.0 was named Editor's Choice in Electric Teeth's Best Electric Toothbrush 2026 guide.

Shop SURI

What's in the box?

SURI Pro 2.0 toothbrush, 1 plant-based brush head, wireless charging stand, magnetic mirror mount and a plant-based head cover.

Optional UV-C travel case.

Available with SURI Pro 2.0, our slim travel case has USB-C charging and a built-in UV-C light that kills up to 99.9% of bacteria on your brush head.

SURI UV-C travel case

Magnetic mirror mount.

Every toothbrush comes with a minimalist magnetic mount, so your brush can sit on a mirror or tile instead of the sink.

SURI magnetic mirror mount

Buying with confidence

100-day trial when purchased at trysuri.com: try SURI for 100 days, and if it's not for you, return it for a refund.

Warranty: SURI Pro 2.0 comes with a 1-year warranty, extendable to 2 years when you register.

Need help? Contact us at support@trysuri.com.

Shop SURI

Contact info

4.8

Excellent

TrustScore 5 out of 5

21k reviews

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4.8

All reviews

(20,928)

6,915 reviews in the last 12 months

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Rated 5 out of 5 stars

Effective

My SURI toothbrush arrived earlier than I expected. I particularly like its simplicity and at the same time effective cleaning. Very pleased with this purchase.

16 October 2026
Rated 5 out of 5 stars

Easy to purchase

Easy to purchase, fast and tracked delivery. My usual toothbrush was a rotating head type, this was my first sonic one and find it a noticeable improvement over my old one also like their toothpaste and have since ordered their refillable pump set

16 October 2026
Rated 5 out of 5 stars

Great toothbrushes

Great toothbrushes! We got a red one and a blue one, and they look great on the wall in our bathroom. I also love the travel case - never been so easy to transport a toothbrush.

7 October 2026
Rated 5 out of 5 stars

Smart slim toothbrush

Lovely toothbrush in a great colour. Has a compact travelling case and it cleans the toothbrush as well. Attaches neatly at the side of the mirror with it's magnetic holder. Gives your teeth a wonderful clean like going to the dentist and times it for you too! bit pricey but worth it. Very pleased

8 October 2026
Rated 5 out of 5 stars

Excellent product

Excellent product. It feels very comfortable to hold,it's slimmer on the handle and no issues with my teeth or gums. Battery life seems excellent so far. The brushes seem great too, I especially like that I can send them for recycling. Loving the green colour too.

7 October 2026
Rated 5 out of 5 stars

Well designed

Well designed, cleans really well and is straightforward to use. Great quality and features.

15 October 2026
Rated 5 out of 5 stars

A Lovely Addition to My Bathroom!

I bought this toothbrush almost a month ago and this is my first ever electric toothbrush after 20+ years of using a manual toothbrush. These are my thoughts:

1.) The toothbrush has no fuss, straight to the point, no one million modes. As my first ever electric toothbrush, I loved that!
2.) The DESIGN!!!! (need I say more)
3.) The head is sustainable, I was glad about that (I am trying to be more eco conscious)
4.) The TRAVEL CASE! (Hats off to the design and engineering team)
5.) A standard type c charger (Thanks for bringing toothbrushes to the future)
6.) The wall mount (Do you know that I never forget to brush my teeth at night now because it is in my line of sight)

Areas for improvement:
1.) The quad pacer is easy to miss (but I am better at sensing for it now)
2.) I wish I could pause my brush cycle to spit out extra toothpaste and then start from where I left off (This is a nice touch but not absolutely necessary)

Thank you Suri team, I hope you stay in business for forever! Cause you have a customer for forever!

5 October 2026
Unprompted review
Rated 2 out of 5 stars

Increased inflammation after 6 months

I switched from Oral B to Suri 6 months ago and I liked that the Suri toothbrush is more compact and easy to travel with, but unfortunately it just doesn’t clean my teeth as well. After a trip to the dentist I found out my gums are much more inflamed than they were at my last visit, and I believe the Suri toothbrush just doesn’t clean as well as my previous one. I still think it will be better than a manual toothbrush for travel purposes but it’s not good enough for everyday use.

28 October 2026
Unprompted review
SURI - Award-winning Electric Toothbrush | B Corp™ logo

Reply from SURI - Award-winning Electric Toothbrush | B Corp™

Hi Jay,

Thank you for your feedback. We're glad you found SURI easy to travel with, but we're sorry to hear it hasn't met your expectations for everyday cleaning.

That said, we're really sorry to hear about your dentist's findings regarding gum inflammation. Oral health is our top priority, and while switching brushes involves a slightly different technique, we want to make sure you have the best setup for your daily routine.

We've sent you an information request so we can reach out via email to learn more about your experience and see how we can best help.

All the best,

SURI Team

Rated 5 out of 5 stars

Excellent customer service, excellent product

Suri customer service has gone above and beyond to rectify our few instances of faulty toothbrushes. And beyond that, we absolutely love all the products we currently have, and we intend to fit everyone in our household with their own Suri (when our kids get a little bigger, they too will have their own!)
We recommend your brushes to anyone that is looking to upgrade.

28 October 2026
Unprompted review

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