Tudagrass Reviews 

499
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality, noting that items like artificial grass and decking are robust and look amazing once installed. The delivery service is consistently highlighted for its efficiency, speed, and helpful drivers who often provide advance notice and assist with placement. Many also appreciate the seamless ordering process and the professional, friendly service from staff. However, some customers noted issues with delivery communication, experiencing unexpected delays or a lack of tracking information. A few also felt product colors were misleading or received items with problems like incorrect shades, missing components, or difficulties with returns.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Customers consistently note positive experiences with product quality, often describing items like artificial... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the high... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent and fantastic service... See more

Order

Consumers generally report positive experiences with the ordering process, finding it easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from start to finish. Visited the showroom, plenty options, got great advice, paid, very good price/value. Arranged delivery, came as planned, driver phoned to say en route, help... See more

Rated 5 out of 5 stars

Used as a water bar on a concrete floor behind some roller shutter doors. Screwed and sealed down, doing the job superbly, routed a 45° on two sides so vehicle tyres don't "grab" the batten as they pa... See more

Rated 5 out of 5 stars

Found this company online and what a great find they were went to warehouse where a very helpful lady explained about the different grass and gave us samples to take home and compare. We settled on th... See more

Rated 5 out of 5 stars

We found tuda grass so helpful & service was superb. We had problems with the cladding they sent out. The problem was resolved in 3 days. Any other deliveries or exchanges were absolutely perfect. Wou... See more


Company details

  1. #32 of 67 best companies in Landscaping Supply Shop
  2. #22 of 43 best companies in Building materials store
  3. #16 of 32 best companies in Carpet Retail Shop
  4. #28 of 68 best companies in Garden building supplier

Written by the company

At Tuda, we are a family-owned business with a passion for transforming outdoor spaces. We have established ourselves as a leading provider of artificial grass, composite decking and cladding. Our team of experienced professionals is dedicated to helping homeowners, businesses, and contractors create beautiful, functional, and low-maintenance outdoor spaces. Whether you are looking for a lush lawn, a comfortable outdoor living area, or a durable and stylish cladding solution, we have the products and expertise to help you achieve your goals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

499 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(499)

171 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company to deal with…

Fantastic company to deal with brilliant communication through WhatsApp and customer service team as I needed to order more panels spoke to customer service to help me and requested a delivery which they did sort for me top quality product. I would highly recommend this company

8 July 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service and misleading colors

Terrible service and misleading colors
The color of the rug in reality is completely different from the palette shown on Amazon. I wanted to get a replacement, so I called customer support a The representative was extremely rude and flat-out refused to exchange it. In the end, I had to return the item through Amazon. Avoid this seller.

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Service

Excellent communication and delivery of artificial grass to the site of use at the bottom of the garden.

30 June 2026
Unprompted review
Rated 5 out of 5 stars

First class

I rarely leave reviews for companies, but I think the service and quality of their products are first class. They were able to help me over text on WhatsApp and were able to tell me what I needed to lay artificial grass on solid ground. They were able to sort me out with a few samples too to be sent over to the North of Ireland which helped a lot. Thanks very much.

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent, delivery was going to take a little longer (due to the hot weather backlog) when I explained I had already arranged a fitter, it was here the very next day, amazing service, product looks great too. Thank you so much 👏🏼

24 June 2026
Rated 5 out of 5 stars

Premium Grass

Very pleased with the artificial grass I ordered from Tuda. The quality is very good, so good in fact that we ordered the same grass for the front. It has a very soft and thick feel, kids love to play on it and maintenance is very easy. Tuda have a good range, especially if you want a more premium product, highly recommended.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic quality for the price

A fantastic selection of different grasses, I ordered several samples before choosing a grass type. Delivery was made the next day, but the outstanding feature was a fantastic quality artificial grass for an exceptional price. Approx 2/3 cheaper than other suppliers, but better quality.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend Tuda for cladding!

We recently ordered composite cladding from Tuda Grass⁠ based in England and delivered to Scotland, for our outdoor home bar, and we couldn’t be happier with the results. The transformation has been incredible, giving the whole area a fresh, modern makeover.

Tuda Grass offers an impressive range of products and, with the largest selection of artificial grass, cladding, decking and more in the UK, there was plenty of choice to help us find exactly what we wanted and the price was good.

The quality of the composite cladding is excellent, and it has completely revitalised our outdoor space. We’ve added before and after photos to show just how amazing the difference is. We would highly recommend Tuda Grass to anyone looking to upgrade their garden or outdoor living area. Fantastic products and a stunning end result!
Another good point is their comms! Very helpful and professional which is so important and is missing from so many companies! Brilliant x

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Superb oak composite decking

I brought oak composite decking .There was a few days delay due to supplier issues because I wanted the 4.8M lengths , but once the product arrived and was laid , it's brilliant. It tidied up an old wood decking that was past its best. I was please with how easy it was to lay with the plastic clamps , and now it looks amazing. I would definitely use this company and this product again.

24 June 2026
Unprompted review
Rated 5 out of 5 stars

First class service at a fair price.

From enquiry, through to order then delivery, I had the best seamless service provided in many years.it all went through without a hitch. The order arrived very quickly, with the most helpful and polite delivery driver. The service is what we should expect but rarely receive. I would use and recommend this company without hesitation.

19 June 2026
Unprompted review

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