Tudagrass Reviews 

499
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent product quality, noting that items like artificial grass and decking are robust and look amazing once installed. The delivery service is consistently highlighted for its efficiency, speed, and helpful drivers who often provide advance notice and assist with placement. Many also appreciate the seamless ordering process and the professional, friendly service from staff. However, some customers noted issues with delivery communication, experiencing unexpected delays or a lack of tracking information. A few also felt product colors were misleading or received items with problems like incorrect shades, missing components, or difficulties with returns.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Customers consistently note positive experiences with product quality, often describing items like artificial... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the high... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent and fantastic service... See more

Order

Consumers generally report positive experiences with the ordering process, finding it easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic service from start to finish. Visited the showroom, plenty options, got great advice, paid, very good price/value. Arranged delivery, came as planned, driver phoned to say en route, help... See more

Rated 5 out of 5 stars

Used as a water bar on a concrete floor behind some roller shutter doors. Screwed and sealed down, doing the job superbly, routed a 45° on two sides so vehicle tyres don't "grab" the batten as they pa... See more

Rated 5 out of 5 stars

Found this company online and what a great find they were went to warehouse where a very helpful lady explained about the different grass and gave us samples to take home and compare. We settled on th... See more

Rated 5 out of 5 stars

We found tuda grass so helpful & service was superb. We had problems with the cladding they sent out. The problem was resolved in 3 days. Any other deliveries or exchanges were absolutely perfect. Wou... See more


Company details

  1. #32 of 67 best companies in Landscaping Supply Shop
  2. #22 of 43 best companies in Building materials store
  3. #16 of 32 best companies in Carpet Retail Shop
  4. #28 of 68 best companies in Garden building supplier

Written by the company

At Tuda, we are a family-owned business with a passion for transforming outdoor spaces. We have established ourselves as a leading provider of artificial grass, composite decking and cladding. Our team of experienced professionals is dedicated to helping homeowners, businesses, and contractors create beautiful, functional, and low-maintenance outdoor spaces. Whether you are looking for a lush lawn, a comfortable outdoor living area, or a durable and stylish cladding solution, we have the products and expertise to help you achieve your goals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

499 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(499)

171 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This must be some kind of joke

This must be some kind of joke, asking me for a review I have yet to receive. No complaints about ordering or the cost but they say 3-5 working days delivery, I'm into my 3rd week waiting for order, maybe time to change your courier company.

7 June 2026
Unprompted review
Rated 5 out of 5 stars

As a landscape gardener

As a landscape gardener, I was past the name of Tuda grass and spoke to the owner Chris he gave me the lowdown on his Business and his company has never let me done on quality and service.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Great communication from the company

Great communication from the company. The driver Chris was friendly and contacted 30 mins before arrival as promised. Chris also gave us some valuable tips and advice due to us assembling on our own. The product itself was easy to work with and perfect quality.

30 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, quick delivery & really easy to install, I thought it would have cost a fortune for Hot Pink Artificial grass but very reasonable. highly reccommend

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish…

Excellent service from start to finish we ordered some samples which was quick and easy and they arrived within 48 hours! Chose our product and ordered on bank holiday Monday so wasn't expecting the order to be processed for at least 4/5 days but low and behold our item arrived within 48 hours ! The only thing i can say which isn't a moan was there was no tracking at all and it had stated the driver would need help due to the weight and length, the driver left the order between a building and my car so I had no idea it had been delivered until i went to get in my car later that evening.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Obtained numerous composite samples and…

Obtained numerous composite samples and Tuda was the least informative. Just 3 cuts in a box. But, good pricing and colour which matched what we needed. Delivery made quickly and no omissions. Boards are very good quality and also ordered trim and fascia to finish the job. Very pleased with outcome.

27 May 2026
Unprompted review
Rated 5 out of 5 stars

A great product and great service but !!

A great product and great service all fast , samples and my order came sooner than expected

On the bad side, when you place an order you get a voucher for free samples , on being the Craft Gin Club.
I got the samples having paid for delivery ( that's the catch)and later found that I had joined the Gin Club for £37 a month, difficult to cancel and could not stop the first delivery that I will need to send back at my expence. So beware of free offers !!

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service from start to finish.

Fantastic service from start to finish.
Visited the showroom, plenty options, got great advice, paid, very good price/value.
Arranged delivery, came as planned, driver phoned to say en route, helps me get the roll to an awkward place, top fella.
Grass superb quality.
Would highly recommend.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely chuffed…

It’s so difficult ordering grass online as the photos are always made to look perfect, and when it arrives that couldn’t be further from the truth! I was never t disappointed I brought 5 x4m roll of Antalya. I was very anxious cause it’s 30mm and thought it may be too thin. Absolutely best decision I could have made, it feels like you’re walking on a carpet, and delivery was only 3 working days. I’m over the moon ☺️

28 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look