Tuff-Trek Reviews 206

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Everyone one at Tuff-Trek is very friendly, approachable and supportive. We bought their TT-02 PRO tent in 2021 which has been absolutely brilliant - we love it and the great holidays we've had in it.... See more

Rated 5 out of 5 stars

Excellent product from excellent people. Tuff trek went above and beyond to help resolve an unforeseen issue mid-way through fitting a replacement Icarus roof and awning to my old style Defender. T... See more

Rated 5 out of 5 stars

What a great Find! The most professional and friendly service we have encountered during our Landrover adventures. We bought a Bundutop roof tent and Ostrichwing awning. Tuff Trek fitted the same and... See more

Rated 5 out of 5 stars

Arrived at Tuff Trek on our big day to have a box tent fitted to the rear canopy, a swingarm awning, and a roof rack installed on the front roof. Dara and his team could not have been more helpful—p... See more

Company replied

Company details

  1. #27 of 82 best companies in Camping Shop
  2. #22 of 99 best companies in Auto parts shop
  3. #1 of 1 best companies in Camper shell supplier
  4. #37 of 134 best companies in Car accessories shop
  5. #23 of 91 best companies in Outdoor sports shop

Written by the company

Formed in 2013 Tuff-Trek ® really are the UK's Roof Top Tent and Awning specialists. Our motto is Affordable Quality You Can Trust. With a comprehensive range from genuine canvas Soft top Style Roof Tents through to Hard Top Roof Tents and Side Awning Systems we have a solution for most vehicles. We don't just supply our own range of quality products, we also supply roof racks, canopies, drawers, accessories from Alu-Cab, ARB, BunduTec, James Baroud, Front Runner, Big Country, Tentco etc.


Contact info

  • UNIT M2 DIAMOND DRIVE, BN27 4EL, LOWER DICKER, United Kingdom

  • tuff-trek.com

4.9

Excellent

TrustScore 5 out of 5

206 reviews

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Rated 5 out of 5 stars

Kalarhari X Roof Tent on T5 Van

Absolutely thrilled with the roof tent that Dara and colleagues fitted to our T5. We had to get out and enjoy the March sun immediately and had our first night in the roof tent in a local site - it was fabulous! Quality of tent is superb, really enjoyed the space it’s given us and has provided us with our perfect set up. Our 14 year old says it looks ‘lit’ which I’m presuming means he approves too! Can’t thank Tuff Trek enough - great welcome and advice when we popped into their Saturday open day and communication regarding fitting etc has been spot on. Back this week for a solar panel install and it’s reassuring to know it’s in safe hands. Recommend Tuff Trek unreservedly 👌🏕️ 🍻

28 February 2025
Unprompted review
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Reply from Tuff-Trek

Thank you so much for choosing Tuff-Trek, glad your son approves!

Rated 5 out of 5 stars

Great place to shop

Great place to shop. Matt was really helpful, with no hard sell. He explained everything we needed to know about their expedition products. Left us being able to make an informed choice.
Great choice of good quality products, sold in a happy and inviting atmosphere.
Five stars from us.
Claire and Ade

2 January 2025
Unprompted review
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Reply from Tuff-Trek

Thanks so much for the feedback, great to hear you found it helpful and no pressure!

Rated 5 out of 5 stars

Amazing service

Amazing service! We ordered a Shadow Awn for our Landrover Defender but there was slight damage to the casing. The fantastic team at Tuff Trek were absolutely brilliant in sorting it out for us. New case was dispatched from Africa and has now arrived with us. Can’t recommend this company highly enough😇

6 November 2024
Unprompted review
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Reply from Tuff-Trek

Glad we could get this resolved for you! Wishing you many happy adventures with your Shadow Awn!

Rated 5 out of 5 stars

Awesome group of people very…

Awesome group of people very knowledgeable very happy too help and stock some awesome roof tents and accessories.

24 October 2024
Unprompted review
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Reply from Tuff-Trek

Pleased to help you find the right product for your needs!

Rated 5 out of 5 stars

Tuff Trek fit out

Dara, Matt, Dave and team were fantastic!
Really responsive and helpful when deciding on different combos of roof tent rack and awning!
What these don’t know about expedition kit out isn’t worth knowing!!!
Thanks guys really pleased with the fit out of my Grenadier!

12 July 2024
Unprompted review
Rated 5 out of 5 stars

Customer service second to none!

I ordered some camping chairs that were delivered within 24 hours. Some stitching came undone on one after 6 months. Again within 24 hours Tuff Trek had contacted the manufacturer and arranged a replacement. Couldn’t ask for better service!

16 July 2024
Unprompted review
Rated 2 out of 5 stars

Bad design

This awning is stupidly designed & constructed. I used it 4 times & now noticed 8 holes appearing in the canvas right where the oversized bolts are that hold the support legs. These are digging into the canvas when closed up, so I had to reduce the length & put on some protection to prevent chafing.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Resolving a problem beyond their obligations

I had a problem with an awning I bought, Dara was fantastic it was above and beyond and they stepped in when others would have said sorry can’t help. The true measure of customer service, when talk & aspiration becomes actions. Thank you.

19 March 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service from RSI / Tuff-Trek

Fantastic service from the guys at Tuff-Trek and RSI. Quality products and exceptional support. Jsut what you need when your spending you hard earned money on the things you rely on.

14 February 2024
Unprompted review
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Reply from Tuff-Trek

Thanks so much for your feedback, great to hear you're happy with your purchase

Rated 5 out of 5 stars

RSI EVO

Very fast delivery. The RSI canopy is outstanding. Everything needed for build and installation was supplied. 2024 Ford Ranger.

26 January 2024
Unprompted review
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Reply from Tuff-Trek

Thanks for your review - enjoy your new canopy!

Rated 5 out of 5 stars

SmartCap EVOa

I recently purchased a SmartCap EVOa canopy from these guys. Super easy process, and really great service offered. Thanks Mark and the team at Tuff-Trek, for making it all so easy.

27 November 2023
Unprompted review
Tuff-Trek logo

Reply from Tuff-Trek

Thanks so much for your feedback and glad to hear you enjoyed our service

Rated 5 out of 5 stars

Great company

Great company, products and customer services was very efficient, had issues with the delivery company (not there fault) sorted straight away and made sure all was delivered to there quality

Will be purchasing again in future

12 October 2023
Unprompted review
Tuff-Trek logo

Reply from Tuff-Trek

Glad we could get your delivery issue sorted for you and wishing you many happy adventures with your purchase

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