My rescue won't play without it! I rescued a dog almost two years ago, who has endured more suffering than any dog should, and as such, he really struggled with play, until we introduced the Tug-E-Nuf... See more
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Company details
- #209 of 257 best companies in Pet shop
Written by the company
Founded in 2009, Tug-E-Nuff is home to the world’s #1 tug toys for dogs. We’re on a mission to inspire more joy, more play, and more quality time between dogs and their humans worldwide. The Tug-E-Nuff toy range has been developed by dogs trainers over more than a decade, delivering bundles of happy tail wags worldwide. Thanks to feedback from our 2000+ partner dog trainers and thousands of happy customers, our toys continue to evolve to suit every kind of dog, and every motivation. ✔ A mighty 9/10 of owners say Tug-E-Nuff toys enrich their dog’s life ✔ 88% say Tug-E-Nuff toys positively improve the bond they share with their dog ✔ 88% owners say our toys have helped them with their training challenges ✔ Over 98% of owners would recommend Tug-E-Nuff to a friend
Contact info
Unit 5 Tidwell Units, EX8 2NR, Exmouth, United Kingdom
- 01395 202 331
- hello@tug-e-nuff.co.uk
- tug-e-nuff.co.uk
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Replied to 100% of negative reviews
Typically replies within 1 week
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Great toy but saddened to learn of your…
Great toy but saddened to learn of your association with puppy farming
Absolutely fabulous toys and customer service
Wow what brilliant products ! I brought the sheep chaser a few weeks ago and my puppy has not stopped playing with it so impressed was I that I purchased the one with ball on which if possible she loves even more it’s brilliant for recall fantastically well made great customer service and pleasure to deal with. Wish more companies and their products were this good - can’t recommend highly enough .
Best tugs ever
My dog loves his tug game
First time bought a tug toy and it is great quality, colourful and strong, just what my dog loves. Thanks
Avoid
Avoid, overpriced and overrated. I purchased the rabbit tug and sheepskin toys - both fell apart within a month and only offered and exchange. I had expected my husky with a high prey drive to be more into these real animal products but she has normal toys she likes so much more! Overall, not fit for purpose or good customer service.
I was recommended by Bankhouse Barkers…
I was recommended by Bankhouse Barkers dog training
My dog (Labrador) loved the toy
My dog (Labrador) loved the toy - but he had chewed it to ribbons by the second day.
replacement toy was dealt with efficiently
thank you for helping us and replacing the damaged toy - my dog is delighted and excited
Genuinely great
Delivery faster than expected, and my dog has loved every toy I've brought and they've all lasted incredibly well with supervised play. Very well made and I would recommend them to anyone with a dog in their life.
Good Service
The product i ordered was delivered quickly without any problems.
The bungee rope/ball was good quality and very sturdy,my patterdale loves it.
Would definitely use this company again.
Unsafe products and poor customer service
Bought a rabbit chaser tug to replace one my friend had that my dog ate the end of, and an extra one for my dog. Given it is supposedly made of rabbit skin I wasn't particularly concerned as figured it would pass through without issue. 11 days later my dog threw up a large synthetic strap, that presumably the rabbit had been attached to. We were SO lucky this didn't cause our dog serious problems. It should be made clear that the "rabbit" part of the tug is not just rabbit, but has a synthetic strap running through the length of it.
I returned due to it being unsafe. They then had the cheek to say my original order therefore didn't qualify for free delivery and deducted the delivery cost from my refund!

Reply from Tug-E-Nuff
Mixed review for me
Mixed review for me.
I got the Clam for my 6 mnth old Cockapoo puppy. The first one we received he managed to tear through the seam within 10 minutes of opening it. He did this whilst it was in my hand and he was trying to open for the treats. I fed back and got a replacement.
The replacement lasted longer, we managed to use the booklet, he can open when in my hand, he can open on his own, but it has to be closely monitored, if I look away at any point he has chewed through part of the seam. Right now it doesn't stop us using the toy but can't see how I'll ever throw it or hide it for an enrichment game. He is a chewer, so maybe this is good only for dogs that love fetch etc... any one that likes a chew you have to hover over them.
I would say the customer service is good, and the item could be good for those dogs not interested in chewing, but I would say for me it was 3 stars
Order arrived quickly
Good service
Good service, good item as described, 2nd purchase for me now, i have big twizler and pocket faux which is great for recalls in my dog training school when there is lots of distractions
Really well made toy
Really well made toy, it’s been great for training our rescue pup! Have been recommending to everyone :)
I could say so much but to keep it…
I could say so much but to keep it brief. Ordered a sheepskin toy for my dog and got the wrong one, yes the picture showed like a lead I got the bungee so thought I would call to get this exchanged. Rang straight away the man said he couldn’t help me as they were getting ready for an event! Didn’t even take my details told me to email. What kind of rude is this ? I then emailed and asked for an exchange. Sent it back, I just wanted the right one I thought I was ordering . Only to get an invoice for a payment request or over £5! That’s right they wanted to charge me for sending the correct one! Absolute joke they are so rude. I also ordered the clam via their marketing trick anyways gave this to my dog it literally isn’t fit for purpose, was torn within two minutes! Darent even complain about that given their previous reviews! As a customer I have never been treated to appalling ever. I asked for a refund as no way I’m paying twice for postage for an incorrect order

Reply from Tug-E-Nuff
Great products - Love Tugg-E-Nuff
Great products, great service. My Airedale Raven is obsessed! Highly durable, extremely well made, honestly a must have for every dog owner.
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