tunefulhair.com Reviews 

360
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 301 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the hair, noting it is soft, full, true to length, and features excellent HD lace that blends seamlessly. People highlight the hair's durability, minimal shedding, and ease of styling, often describing the lace as thin and easy to melt. Reviewers frequently commend the responsive and helpful customer service, alongside fast and reliable shipping that often arrives earlier than expected. However, some customers noted significant issues with order processing and delivery times, experiencing delays and lack of tracking. A few also felt the product quality did not match expectations, describing hair that felt synthetic, shed excessively, or melted with heat. Additionally, some reviewers were not happy with customer service, citing disregarded requests or unhelpful responses.

What people talk about most

Product

Customers had positive experiences with product, often praising the hair's quality, softness, and fullness,... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the hair as beautiful, soft,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing satisfaction and intent to... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the team as professional,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising fast shipping, neat packaging, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a *black, Staright wig* from Tunefulhair, and I'm genuinely impressed! The hair quality is fantastic – it's soft, doesn't tangle easily (even after *wearing it in the rain*!), and... See more

Rated 5 out of 5 stars

The company has a very good customer care team who reaches out to you and ensures you have been satisfied with your purchase or purchase to be. Quality at the best price I would 10/10 recommend

Rated 5 out of 5 stars

It was an amazing experience. Really good hair , ALWAYS hd lace they never disappoint me ! Customer service is always top tier, delivery be within 2-5 days never more then 5! I love how timely and gen... See more

Rated 5 out of 5 stars

I literally love my wig I bought it in April and I still have it and it’s full no bald spots in the frontal long as you wash it and take care of it. Shipping was fast and great response from the selle... See more


Company details

  1. Wig shop

Written by the company

Tuneful, your affordable dream hair. 30 Days Free Return Policy.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

360 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(360)

305 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wonderful company

Wonderful company! Very nice, I ordered a 30 inch body wave but since they did not have body wave they sent a 32 inch straight. It is so thick & lushes I was so appreciative !!

20 August 2025
Unprompted review
Rated 1 out of 5 stars

RUN AWAY FROM this company to…

I would not recommend this company to anyone; this company is a fraud. They will take your money and lie to you about a free return. I lost $600 Canadian dollars. They sent me 100% density, and a wig that was 19 inches with one strand, super thin. I paid for full hair and paid for 26 inches. I was fooled and baited into buying the “rich girl wig” that is blonde, because TikTok girls who promote it are obviously getting top quality. I am a hairdresser, and I got this wig for a client; unfortunately, we lost money. We do recommend buying hair from a company called @hairvivi. They are the best. Top quality. Spend more money and buy from Hairvivi.

30 April 2026
Unprompted review
tunefulhair.com logo

Reply from tunefulhair.com

Hi dear,
We feel very sorry for your unpleasant shopping experience.
We always attach great importance to product quality, density and standard size, and every wig goes through strict checking before delivery.
If there is any problem with your order, please contact us: support@tunefulhair.com. Our customer service team will communicate with you sincerely and handle your issue properly. We appreciate your honest feedback and will keep improving our products and service.

Rated 5 out of 5 stars

Love tuneful hair!

I’ve ordered from Tuneful multiple times and honestly they’ve become one of my favorite wig companies. The hair is soft, true to length, easy to install, and lasts a long time with proper care. Shipping was smooth and customer service was helpful too. I’ll definitely keep ordering from them.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Amazing hair

Amazing hair , I reinstalled my wig three times it’s still flawless ! Lace melts amazingly shipping was quick I received my 30 in black straight wig a day early and it also came with some goodies .. if your thinking about buying just stop thinking and BUY you won’t regret it !

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Tuneful Hair is AMAZING

Tuneful Hair is AMAZING! The quality of the hair is top-tier. Very soft, full, and long-lasting with minimal shedding. It blends perfectly and holds style beautifully whether I wear it straight or curled.

Fast Shipping, neat packaging made my experience wonderful.

If you’re looking for high-quality hair that looks natural and feels luxurious, I highly recommend Tuneful Hair. I’ll definitely be ordering again!

20 April 2026
Unprompted review

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