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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, most reviewers were let down by their experience overall. Many customers reported receiving products that were not as advertised, faulty, or of inferior quality, often with parts missing. People also experienced significant issues with delivery, including long delays, items never arriving, or receiving the wrong products. Reviewers frequently struggled to obtain refunds, with many citing difficulties in communication and the company's refusal to provide necessary details for returns, often requiring customers to send items to China at their own expense. The website itself was a source of frustration, with customers expressing concerns about the authenticity of reviews, the accuracy of claims about stock location, and a lack of clear communication regarding shipping origins. However, some people also felt that the company eventually processed refunds after persistent efforts, though not always for the full amount.

What people talk about most

Product

Clients share negative opinions on product quality, with many reviewers reporting that items appeared and... See more

Refund

Reviewers express significant dissatisfaction regarding refunds, often reporting unresponsiveness to emails... See more

Website

People report negative experiences with the website, often feeling misled about the origin of products, with... See more

Order

Users describe negative interactions with order, with many reporting that items ordered did not arrive, or... See more

Delivery service

Customers consistently note negative experiences with delivery service, with many reporting that goods never... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered a Vegadrive dashcam. Not quite as advertised, doesn't work properly, if at all. A cheap Chinese piece of tat. Have tried to get some help with it several times but I keep getting similarl... See more

Rated 1 out of 5 stars

A complete scam of a company that tricked my mother into spending a lot of money on an item that was never even posted out. They had made a fake "top 10" website that drove traffic to their own site,... See more

Rated 1 out of 5 stars

tried to cancel within alloted time, b ut told order already in hand. Agreed 20% refund but to return would cost postage both ways to China, plus any duty payable. GPS looks okay and packing good,... See more

Rated 1 out of 5 stars

A scam and a resurface of the shutdown turbo lords.com. Now 5 months into trying to get my money back via credit card. Tried to cancel order immediately when I saw order in early 200's after them cla... See more


Company details


Contact info

1.3

Bad

TrustScore 1.5 out of 5

54 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.3

All reviews

(54)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Turbogods. There is hope of a refund!! …

Like others on here I ordered the lock and realised afterwards when my daughter who knows all about these sites told me that it was a drop shipping site and these products are being shipped from China but made to look like U.K.. after I had been given a false reason why “ glitch in tracking system and also delay due to promotion”, I decided to cancel and asked for a refund . they refused by saying it was “in Transit” and offered 50% off instead. however I replied (email) to them stating this was unacceptable and would like a full refund or I would proceed with the charge back. They then offered a full refund on the product which I got today. If they refuse and offer a discount, don’t back down but demand it as they won’t want to deal with a charge back from the bank. 50% is what drop shippers offer in the first instance. Hope this helps. I have since bought a lock from Amazon, which is more secure and easier to deal with. To be fair to the drop shipper, after the demand they retuned the money quite promptly back into my account and apologised for initial issues. Hope this helps

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Fake reviews on their website

Fake reviews on their website, inferior product probably worth a third of what I paid, if that. Beware of using this company! Although it appears they change names regularly so it is difficult to avoid them. Very untrustworthy.

16 November 2025
Unprompted review
Rated 1 out of 5 stars

What a terrible business

What a terrible business. ordered two dashcam kits that turned up with parts missing. Now two months later another useless part turns up with no explanation. I don't believe that there is any chance of getting the correct order. They totally ignore consumer rights and hide behind overseas addresses and expect me to pay for their mistakes. Do not go near them.

17 December 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

Absolutely shocking experience with this company, avoid at all costs. Waited 3 weeks for goods to arrive only to be sent a hugely inferior product (not what I purchased). To be fair they have been engaging via email however, they are refusing to refund my money (as per my consumer rights) until I pay for all return shipping, including any custom charges back to China! They've offered a discount on the sent item which still doesn't come close to the actual value of the inferior item I've been sent. Truly awful.

15 December 2025
Unprompted review
Rated 1 out of 5 stars

The speed camara alerting system is not fit for purpose.

I purchased a NavQuest GPS Sat Nav from this company. First of all, this is an American company marketing a product manufactured in China. If you must purchase from this company, be sure to use PayPal because, under American law, you do not have the European 14-day right to change your mind. I have a Satellite navigation system built into my VW, but European cars do not have speed camera alerts, so I used to have a TomTom Go for this purpose, an excellent product that failed after two years and offered little support, so I bought a NavQuest just for alerts because it has a good review in a paper. Note: Turbogoods have a review bar in the corner of their website with four and a half stars that looks like a TrustPilot review bar; nothing happens when you click on it, so beware of paid-for reviews in the press.

There are two big problems with the unit I purchased. Firstly, the speaker built into this device is of a poor quality, so even turned up full, it cannot be heard above a radio, so for any professional driver or anybody who needs camera alerts, this product is useless. Secondly, the GPS seems to be poor because it alerts a camera near my home in one direction and then does not alert me in the other direction. So to be clear, the camera alerting system offered by this product is not fit for purpose.

Finally, I have given up and will be putting this satnav in the bin. Any support involves sending a video to China, which does not reply. It has been three weeks now, and I have escalated the complaint: Nothing, there is no effective support. My advice is not to buy one.

22 October 2025
Unprompted review
Rated 1 out of 5 stars

Scammers

Scammers! Don’t order anything because they just take your money and you get nothing or rubbish! Avoid them

13 December 2025
Unprompted review
Rated 1 out of 5 stars

0 stars, definitely ‘Scams ville’

0 stars. Made to look like UK web site but need to delve deeper and Hong Kong firm despite UK phone number (premium) and UK email address. Item reviewed on UK Best reviews (now vanished), 1780+ Trust Pilot reviews, not found, says featured by Telegraph, Guardian and BBC, not found. Anyway 2 weeks late arriving after lots of excuses. Totally inferior product (steering wheel lock) with flimsy keys, complete rubbish and wouldn’t use. Delivered from UK address but customer service say needs to be sent back to warehouse in Asia for refund but of course will be expensive, as they point out, and will not be worthwhile. So much for 30 day money back guarantee. Trading Standards unable to help as non UK company. As with other reviewers we’ve all been scammed and they will get away with it until our now depleted Trading Standards get some teeth to protect UK buyers.

14 November 2025
Unprompted review
Rated 1 out of 5 stars

Don't order off this site

As of today I am still waiting for my order - tracking on parcel has the same image showing its in transit and has done since the order was confirmed 26 days ago! I am told glitch and overloaded system is the reason for this. I have asked for refund and told 'it's in transit' so can't refund. I have no faith in the company or the product based on this and other reviews. DO NOT BUY FROM THIS SITE!

12 December 2025
Unprompted review
Rated 1 out of 5 stars

i would have chosen zero if there was an option

i would have chosen zero if there was an option. Ordered goods on 27/11/25, a steering lock and still hasn't arrived. written to support @ turboGods 3 times and usually get a swift, pleasnat reply. I thought they were a scam company from the start and said that I was going to inform my bank. I was told they were genuine and not a scam and don't inform bank. since then I have been given an evri tracking number which is obviously false and it has been with Evri gateway for 5 days! I have asked for refund twice and not got a reply. DO NOT USE THIS COMPANY. I am now taking it up with my credit card company

11 December 2025
Unprompted review
Rated 1 out of 5 stars

i would have given zero star if i could…

i would have given zero star if i could Don't touch this company !!! SCAM SCAM SCAM ...faulty dashcam lots of emails to and fro ...them promising to sort something to no avail... really do not give them your money !!

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs!

Avoid at all costs!
Item ordered.... tracking looked very suspect so I contacted TurboGods.
Long email back stating glitch with tracking but when I ordered they said product was out of stock in uk and they had requested on the date of my order the item to be shipped to me from Asia. They said I would get it in a couple of days??!!
In light of reviews and the fact they have not responded to me querying a 48hr delivery from China I have arranged for Amex Credit Card to reverse the payment. This is clearly a scam company.

1 December 2025
Unprompted review
Rated 1 out of 5 stars

I would give zero if I could

I would give zero if I could, ordered a battery charger but reading the reviews I cancelled order within 3 hours as per their terms and conditions on 19th November and still waiting for my money to be refunded, the items were not send and email confirmed the cancelled order. Now they don’t even return email when asking when my money will be refunded 🤬🤬🤬
Avoid this company - it’s not even in Britain

19 November 2025
Unprompted review
Rated 1 out of 5 stars

Rubbuish

Rubbuish - never buy anything from them. The Chinese hoover I have received is without connector to use the long arm. Customer Service comes with useless explanation. Don't buy anything from them - lost money.

3 December 2025
Unprompted review
Rated 1 out of 5 stars

I wouldn't even give the a 1 star

I wouldn't even give the a 1 star, DO NOT BUY FROM THIS COMPANY. I AM FIGHTING TO GET MY MONEY BACK, the goods did not even arrive, and now they are ghosting me not even replying to an email.
BIG MISTAKE ON NOT LOOKING ON HERE BEFORE I BROUGHT IT !!!!!!!!

9 November 2025
Unprompted review
Rated 1 out of 5 stars

TurboGods is a scam unit

TurboGods is a scam unit.
I suggest everyone buying from the internet check first and then pay if reviews are very good/ excellent.

Be warned Turbo Gods are quick to respond to queries with excuses, but goods do not arrive.

13 November 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a Vegadrive dashcam

Ordered a Vegadrive dashcam. Not quite as advertised, doesn't work properly, if at all. A cheap Chinese piece of tat.
Have tried to get some help with it several times but I keep getting similarly worded sympathetic replies saying they're going to forward advice from their 'technical team', but nothing gets done. Avoid at all costs.

25 November 2025
Unprompted review

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