TurboTenantReviews 

597
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the app and website to be user-friendly and intuitive, simplifying tasks like listing properties, screening tenants, and managing leases. Many appreciate the efficiency and seamlessness of the service, which helps streamline the entire rental process from start to finish. The platform's features, such as communication tools, rent collection, and document organization, are frequently highlighted as valuable and time-saving. However, some people mentioned issues with the payment system, including accidental deposits to wrong accounts or recurring charges due to forgotten bank information. A few other people also felt that the application process could be problematic, citing difficulties with saving answers on the website and concerns about application fees for properties that are already rented.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy to use,... See more

Website

Customers generally report positive experiences with the website, finding it to be a great platform that... See more

Application

Customers consistently note positive experiences with the app, finding it to be a helpful and easy-to-use... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers expressing satisfaction with the ease... See more

Service

People report positive experiences with service, often highlighting its ability to simplify and streamline... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The app is very reliable, easy to use once you understand its features. I used the app to list the property and it was easy, I got some random applicants but ultimately it was helpful because I found... See more

Company replied

Rated 5 out of 5 stars

We are a young lower income family who rents out our home. TurboTenant has been SO HELPFUL for us! Whenever I need to post a listing, it will automatically post to all the different rental platforms.... See more

Company replied

Rated 5 out of 5 stars

"Renting out a house for the first time can feel daunting. However, TURBO TENANT made the process very smooth. The step-by-step guidance, along with providing and sending the correct paperwork for si... See more

Company replied

Rated 5 out of 5 stars

Turbotenant dumbed down the interface to the point that it is near fun in place of the tediousness expected of both the app and the work of landlording. Genius intuitive engineering on the part of the... See more

Company replied


Company details

  1. Property management company
  2. Property Investment
  3. Property Rental Agency
  4. Software company
  5. Software Vendor

Written by the company

Free landlord software for owners and property managers to market rental properties, screen tenants (get credit reports and criminal background checks), collect online rental applications and online rent payments. 100% free for landlords.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

597 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 81% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(597)

224 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very effective

very effective

14 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the 5-star review, Chris!

Rated 5 out of 5 stars

Seamless and fast

So far so good, the onboarding process has been simple, I had my new tenants screened, accepted, and into a lease within the first few hours of signing up. Everything has been seamless and the tenants are using the features already!

4 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for sharing your experience! We love hearing success stories like this.

Rated 5 out of 5 stars

Good platform

Good platform. Good design. Good leads. Thank you.

6 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

You are so welcome, Larry!

Rated 5 out of 5 stars

Everything

Everything, starting to find great tenants, background check, applications process and finally leases and autopayments.

1 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the glowing review, Narine!

Rated 5 out of 5 stars

TurboTenant for Dummies

TurboTenant made the rental process fast and stress-free!

I was able to list my property, screen potential tenants, and have a signed lease in no time. The platform is user-friendly, and everything is organized in one place—from applications and background checks to communication and lease signing. What I appreciated most was how smooth the process was; it saved me time and gave me peace of mind knowing everything was handled securely and professionally.

I highly recommend TurboTenant to any landlord who wants an easy, efficient, and reliable way to manage their rental process.

5 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Hi Stan! Thank you so much for your wonderful review! We’re thrilled to hear TurboTenant made the rental process fast and stress-free for you. We truly appreciate your recommendation and are happy to support you in all your future rentals.

Rated 5 out of 5 stars

Great playform

Great customer service and both myself and my tenants love the app and its abilities to keep all communications and maintenance in one source. Not to mention pay electronically with PDF fillable documents

3 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you so much for your kind words, Alexander! We’re thrilled to hear that both you and your tenants are enjoying the app and that it’s making communication, maintenance, and payments easier for everyone.

Rated 5 out of 5 stars

Turbo Tenant is a game changer…

Turbo Tenant is a game changer for my rental. Its efficiency, organization no-hassle system makes being a landlord so easy. I would highly recommend this platform to anyone for property rentals. Everything is streamlined for you and for the Tenant.

4 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

We’re so glad TurboTenant is making your rental process easy and streamlined. We appreciate your recommendation.

Rated 5 out of 5 stars

Great for any landlord!

This is the perfect website for a self managing landlord. Tons of features and very user friendly.

1 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

We’re thrilled to hear TurboTenant is making self-managing rentals easier and that you’re enjoying all the features!

Rated 5 out of 5 stars

She was great

She was great! Had a great attitude and let me write through a new lease and setting up my tenant for payments. I was so relieved that it was easy because of her thank you so much.

1 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for your kind words! We’re so glad you had a great experience with our customer support team.

Rated 5 out of 5 stars

I have always used my own lease…

I have always used my own lease agreements. Honestly, liking this feature very much. The ability to share, communicate, request repairs, e signatures, edit, communicate. As I scale I need this. Thank you!

20 September 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Having an airtight lease is so important for protecting both you and your tenants, and we’re glad we have been helping you stay organized and secure as you scale. We’re excited to continue to support you every step of the way!

Rated 5 out of 5 stars

Amazing Live Customer Service

The customer representative on the phone provided amazing customer service. He attentively listened to my concerns and was able to step by step talk me thru on how to navigate the Turbo tenant application.

23 September 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you for sharing your experience! We’re so glad our customer support team could provide attentive, step-by-step support. We’ll be sure to pass along your kind words!

Rated 5 out of 5 stars

Forget QuickBooks use TurboTenant

TurboTenant has been an absolute game changer for managing my rental property! The platform makes everything so simple—from creating professional listings to screening tenants and handling applications online. I especially love how easy it is to collect rent securely and keep all communication organized in one place. Their tools are intuitive, reliable, and save me tons of time compared to doing things manually. On top of that, their customer support is responsive and genuinely helpful. TurboTenant takes the stress out of being a landlord—I highly recommend it to anyone looking for a smarter way to manage their rentals!

23 September 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Hi James! It’s awesome to hear TurboTenant is helping keep everything organized and less stressful for you. Appreciate you taking the time to leave such a thoughtful review!

Rated 5 out of 5 stars

Fast pay

Fast pay, great service, handle all my issues quickly. Excellent app

6 September 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

That's exactly what we want to hear! Thanks for the 5-star review, Carlos.

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