TurboTenant Reviews 595

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the app and website to be user-friendly and intuitive, simplifying tasks like listing properties, screening tenants, and managing leases. Many appreciate the efficiency and seamlessness of the service, which helps streamline the entire rental process from start to finish. The platform's features, such as communication tools, rent collection, and document organization, are frequently highlighted as valuable and time-saving. However, some people mentioned issues with the payment system, including accidental deposits to wrong accounts or recurring charges due to forgotten bank information. A few other people also felt that the application process could be problematic, citing difficulties with saving answers on the website and concerns about application fees for properties that are already rented.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy to use,... See more

Website

Customers generally report positive experiences with the website, finding it to be a great platform that... See more

Application

Customers consistently note positive experiences with the app, finding it to be a helpful and easy-to-use... See more

Payment

Reviewers mention ambiguous feedback about payment, with some customers expressing satisfaction with the ease... See more

Service

People report positive experiences with service, often highlighting its ability to simplify and streamline... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The app is very reliable, easy to use once you understand its features. I used the app to list the property and it was easy, I got some random applicants but ultimately it was helpful because I found... See more

Company replied

Rated 5 out of 5 stars

We are a young lower income family who rents out our home. TurboTenant has been SO HELPFUL for us! Whenever I need to post a listing, it will automatically post to all the different rental platforms.... See more

Company replied

Rated 5 out of 5 stars

"Renting out a house for the first time can feel daunting. However, TURBO TENANT made the process very smooth. The step-by-step guidance, along with providing and sending the correct paperwork for si... See more

Company replied

Rated 5 out of 5 stars

Turbotenant dumbed down the interface to the point that it is near fun in place of the tediousness expected of both the app and the work of landlording. Genius intuitive engineering on the part of the... See more

Company replied


Company details

  1. Property management company
  2. Property Investment
  3. Property Rental Agency
  4. Software company
  5. Software Vendor

Written by the company

Free landlord software for owners and property managers to market rental properties, screen tenants (get credit reports and criminal background checks), collect online rental applications and online rent payments. 100% free for landlords.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

595 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I started with the intro paid account…

I started with the intro paid account to "test the waters", but immediately ran into issues. After paying One-Hundred and Twenty Dollars for the service, I tried to create an ad and was limited to one thousand characters or less. This meant I had to cut a substantial portion of my narration out and there was no other way to supplement that information without paying for a more expensive account. The other issue was the pictures were limited to twenty, upon initial creation of the ad. You could add more, but you had to complete the process, THEN come back and add more pics. I didn't waste my time going back. I have used ALL of the free services and found them superior. No word or pic limits, all of the accounting needs I have required, service requests from the tenants, online payments, and the background checks of the free account I used (Apartments.com) has been FAR superior to anything else I have found. Lease creation, with state specific suggestions, etc. are all included FOR FREE! Not to mention some of the best customer service I found for any product anywhere. This was a monstrous disappointment and a HUGE waste of my hard earned One-Hundred and Twenty Dollars.

Reply to below response.
I asked for my money back, but you wouldn't do that so , no, I will not return to your over-priced and limited service.

20 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Hi John, thank you for taking the time to share this detailed feedback. We’re really sorry that your first experience with the listing flow wasn’t what you hoped for, especially after upgrading to try things out.

TurboTenant does currently have a 1,000-character listing description field, and many landlords use our built-in AI description tool to get the most important details into that space without losing clarity. We’re also reviewing ways to streamline the initial photo-upload step, so your notes here are genuinely helpful.

If you’d like, our team is more than happy to walk you through the listing setup to make sure everything looks the way you want. Just email support@turbotenant.com and we’ll take care of you.

Rated 5 out of 5 stars

Solved my chaos

I was managing our 2 rentals on the side, and was really struggling to keep up. Now, the entire process and administration just got a lot easier because of TurboTenant. I use the tool from start to finish, from posting my rentals to selecting a renter to managing payments and maintenance.

12 November 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks so much for sharing! We’re thrilled to hear TurboTenant is making managing your rentals easier :)

Rated 5 out of 5 stars

Give their Dev teams a raise

The AI assistant is unbelievable. Literally answers my questions to a T in detail. The UX is really organized and clean too. Love it all

9 November 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

We’re thrilled to hear the AI assistant is hitting the mark and that you’re enjoying our platform. Your feedback means a lot us :)

Rated 5 out of 5 stars

My #1 Recommendation for First-Time Landlords!

We are a young lower income family who rents out our home. TurboTenant has been SO HELPFUL for us! Whenever I need to post a listing, it will automatically post to all the different rental platforms. It seriously has made the renter search process so much easier. We haven't used all the amazing features outside of the free marketing and background checks/applications, but I am sure they are great as well. Thankful for this resource for landlords like ourselves!

1 April 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you so much for this glowing review! This is exactly what we aim for :)

Rated 1 out of 5 stars

Appalling that I was deceptively…

Appalling that I was deceptively redirected to this site for an application to a rental property. This was not how the property owner set it up and not how he was accepting applications. I requested a refund and have been basically told no, file a form and we’ll get back to you in 10 business days. Unacceptable. All via AI

4 November 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Hi Janie, we’re truly sorry for the frustration this has caused and appreciate your patience. Your request is currently under review, but if you have any additional questions or concerns in the meantime, please don’t hesitate to reach out to support@turbotenant.com. Thank you.

Rated 5 out of 5 stars

I absolutely love this app

I absolutely love this app, I been using it past 3 years and I have no complaints about this app at all, I have been managing my property rental through this app for the past 3 years and it’s been great!

3 November 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks so much for the kind words! We’re thrilled to hear TurboTenant has helped you manage your rental smoothly over the past 3 years. We appreciate you being part of our community.

Rated 5 out of 5 stars

Easy to amend leases

Easy to amend leases , keep track of payments and get reactions from tenants.

2 November 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

This is exactly what we like to hear! Thanks for the great feedback, Tom.

Rated 4 out of 5 stars

Ease of use but some glitches can be…

Ease of use but some glitches can be fixed. Best bang for its value

29 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Hi Jeffrey. Thanks for the feedback! We're glad you’re finding TurboTenant easy to use and a great value. We’re always working to improve our platform, so we appreciate you sharing your experience.

Rated 5 out of 5 stars

TurboTenant is awesome

TurboTenant is awesome! They helped me find tenants for a new home. Their Marketing feature posts your home on many apps to broaden your reach.

Try it!

28 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

So glad you are finding our platform helpful for finding tenants. Thanks for the feedback, Gail!

Rated 5 out of 5 stars

This is one of the coolest sites to…

This is one of the coolest sites to literally do EVERTHING in one place. Fair pricing. Digital management. Lessor can pay their rent on line.

1 September 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thank you so much for the positive feedback, Robert!

Rated 5 out of 5 stars

Like having a management company in an app

TT makes the leasing process easy. Even someone with no experience could be a landlord with TT. TT does everything from advertising to screening tenants to preparing the lease agreement. It’s

24 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

This is exactly what we aim for! Thanks for sharing your feedback with us, Jim.

Rated 5 out of 5 stars

It is perfect for all my landlord…

It is perfect for all my landlord needs. My tenants love it as well. Way better than just text/email. keeps everything organized and it decreased how many times my clients reached out to me for minor things. I think bc it is now more effort on their part to come to the app. Which is PERFECT!

21 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for sharing how it’s simplified your workflow! It's means a lot to our team.

Rated 5 out of 5 stars

Best management App

Ease of use for my tenants as well as my self. The app organizes and tracks all records.

20 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for sharing, Belaye! We're glad to hear TurboTenant makes things easy and organized for both you and your tenants :)

Rated 5 out of 5 stars

It's not magic

It's not magic, nor rocket-science. Read carefully and review all the resources and you will LOVE turbotenant! We're 1st-time landlords so this made life VERY easy after comparing many choices!

20 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

We love hearing this! 🎉

Rated 5 out of 5 stars

very effective

very effective

14 October 2025
Unprompted review
TurboTenant logo

Reply from TurboTenant

Thanks for the 5-star review, Chris!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look