Turned Art Reviews 428

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product and its quality, often highlighting how their photos are transformed into beautiful works of art. Many appreciate the ease of the ordering process and the user-friendly experience, from uploading photos to approving proofs. The attention to detail and the quality of materials used are frequently mentioned as exceeding expectations. However, some customers experienced issues with delivery services, noting delays or receiving damaged items. A few people were also dissatisfied with the final product, feeling that it did not resemble artwork or a watercolor painting as advertised, or that the quality was poor.

What people talk about most

Product

Users describe positive interactions with product. Many customers are delighted with the quality, vibrant... See more

Quality

Reviewers mention positive feedback about quality. Many customers are very happy with the results, praising... See more

Delivery service

Customers had ambiguous experiences with delivery service. While some reviewers praised fast shipping, secure... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers express delight with their... See more

User experience

Consumers find the user experience to be very positive. Many reviewers highlight the straightforward and easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Have to say really pleased with the end product (good quality and packaged well). We had to make the difficult decision to have our elderly cat put to sleep and I thought this would be a nice way to c... See more

Rated 5 out of 5 stars

So very happy with the results, and nothing is a problem when it comes to tweaking the finished product. I have gifted everything I order and the recipients are so happy. My next order is going to my... See more

Rated 5 out of 5 stars

They always turn my photos into lovely works of art. Communication is very good and they strive to add the little touches. It’s good to get a choice of proofs before deciding. Professionally mounted... See more

Rated 5 out of 5 stars

I ordered a custom portrait of my dogs, Duke and Duchess, from Turned Art and couldn’t be happier with how it turned out! The whole process was very easy. I sent in my photo, chose the watercolor s... See more


Company details

  1. #316 of 372 best companies in Gift shop

Written by the company

Our talented designers turn your photos into incredible works of art from your photos! Create the perfect unique gift for someone you care about today. We offer Free Delivery with every order and unlimited revisions - we only print when you're 100% happy!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

428 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

this is an anniversary gift

this is an anniversary gift. I copied a picture of them from Facebook that the couple had posted so I knew they liked the picture. Then I sent it TurnedArt —wow!! it’s so clear and unique -that’s awesome. I love it, and I know they will too When I give it to them. Very happy with the results.!!!!

8 November 2024
Rated 1 out of 5 stars

It is very blotchy faces are very red…

It is very blotchy faces are very red not at all what I expected

19 October 2024
Turned Art logo

Reply from Turned Art

We're sorry to hear that some part of the image weren't what you expected. We provide all customers with a full resolution proof image and offer unlimited revisions so that any issues can be found and fixed before it gets printed. Customers are asked to zoom in and check the proof image in detail so that the final print should not be a surprise when it is received.

Rated 4 out of 5 stars

Nice product

Good service. Product was eye-catching. Colours more vivid than expected though. Perhaps consider some slightly toned down options. Prompt delivery.

19 October 2024
Rated 5 out of 5 stars

Great service!

Overall it was a great experience and the final product looks nice! I didn't want to unwrap it from the bubble wrap since it's a Christmas gift, but from what I can see through the wrap, it looks great!

17 September 2024
Rated 5 out of 5 stars

Amazing product & super customer service

Great experience and I would fully recommend Turned Art to anyone who wants to create a memorable physical copy of a photo.
Customer service was impeccable, sorting out a delivery issue immediately - absolutely fantastic experience!

Thank you for the amazing product!

28 September 2024
Unprompted review
Rated 1 out of 5 stars

A total scam

A total scam. Anyone with a fraction of a knowledge of design/using Photoshop can tell that the "art" here is achieved by a brain dead intern using straight forward filters.

The only thing worse than their criminal products is their inept approach to marketing. It's aggressive on a level that makes me think this whole thing is run by an incel who would struggle to sell themselves to a deaf & blind woman deprived of release for decades.

13 September 2024
Unprompted review
Turned Art logo

Reply from Turned Art

I've checked your order and you approved the artwork proof image to be printed and you've now received the print. Do let us know in case there was a problem with it, it should look just like the preview image you already approved.

Rated 1 out of 5 stars

Very disappointing......

Our skin tones came out very very yellow and looked nothing like the option I chose. I've now waited over 2 weeks just to be told that a manager will be looking into the print and that the lab will be investigating. I was told the same thing over and over again when I spoke to the one man band company. Is there really a manager? I have been told that another print will be sent to me once the issue has been investigated. Seems to me that they need MI5 to investigate! why does it take so long??? I even offered to send back the print as I feel like I am not trusted. The one man band then began hanging up on our calls when we gave our order number, probably realising that he has done nothing about it. Terrible company, charging over and above for a terrible service. Avoid this con artist, I will be spreading the word on social media not to use this company !!

29 August 2024
Unprompted review
Turned Art logo

Reply from Turned Art

We're sorry that the printing didn't come out well. A replacement canvas has been sent out now with a corrected colour balance.

Rated 1 out of 5 stars

Different shade to approved image = orange faces

The print has come out a few shades darker than the approved image, so the faces are very Oompa Loompa orange. They’re going back and forth, multiple times, talking to the printer etc with no word of just replacing it for me. Not sure why I have to worry about what the printer says when they can clearly see I’ve got an image that I cannot gift.

27 August 2024
Unprompted review
Turned Art logo

Reply from Turned Art

We're sorry that there was a colour balance issue with the print, a replacement has been sent.

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