Tvlicensing Reviews 

I just moved to the UK last year, and I started to arrange TV License payment, and now I have moved house and so I have to update details and I started to arrange monthly direct debit, and then I just realized they have charge me 4 times Dec, Jan, Feb and Mar each at $42.37 and now each month at $14.12 - so they have over charge me I assume? I searched for a long time how to contact them, and finally in touch with them over Complaint Section, they wrote back and said the fees is due to inflation, but they just cannot explain why they have debited me $284.12 in less than 12 months. Now they went silent on the email threads and I have to file the query all over again. This is madly frustrating and annoying.

On 13/10/25, I confirmed that I don't need a TV license and got a confirmation email from them.
Today, 22/11/25, I received a letter from TV licensing by post saying that my claim expired on 31/10/25 and demanding that I submit the info regarding my license.
My address has been the same since 2019.

This is a chronic mess, the same story happened last year.
Their customer database is obviously not properly updated and/or their customer service merely do not check the database before sending these letters.

I don't watch BBC or any of the live TV streams, only movies or sit-coms on Netflix, amazon or Disney, which I am paying for separately, I just don't understand why I need to pay every year on top of my chosen services an extra fee for the programs I don't want.

Disgusting harassing company. Non stop harassing me. They told me on the phone they can only stop contacting me for a year. Legally please note they do not have permission to gain access to your property so you can just tell them to f%#k off and be done with it.

TV licencing does not deserve to operate and the licence fee should be scrapped. Given their support for paedophiles like Hew and the statue infront of their building and the latest splicing together of Trumps 'fight' fake news. I was right to cancel my licence. No longer could I cancel it online but had to listen and answer a number of questions. I was not allowed to have my comments noted as to why I was cancelling. I was informed more people are joining than leaving. A few weeks later some stranger stating he was from TV licencing is knocking at doors asking to come in and look at peoples TVs. I was not home but he is on my ring doorbell. I do hope he or anyone else does not trespass on my property again. Desperate times for TV licencing.

ZERO STARS, ZERO STARS, SHOULD BE A ZERO STARS OPTION

Vile company.
Send out stupid, harassing letters and emails suggesting recipients check they really don’t need a licence. If you answer the questions, it tells you you need a licence, even when you don’t. You only need a licence if you’re watching or recording *live* tv programmes, or watching iplayer.
Also send out harassing letters asking if watching live tv on non tv devices. They have no reason to ask that, unless ISPs are reporting that. ISPs should not be doing that.
Don’t open the door to tvlicensing, they have no right of entry unless they have a warrant.
Vile people. Trying to take advantage of people who may not be fully aware of their rights.
Plenty of information and help online, on channels TP won’t allow me to mention here.

A blatant scam. No TV In the house, don't consume live content on any of the listed TV channels or live content online. And still need to be bothered by this leeches? 424340448 this is the ref number I got last year and now seems that the same answers require now a TV license. Please shove it up yours. Thieves and scammers.

I have always had a TV licence in my name, but after recently having a brain injury, I struggled with a lot of things so my partner took out a new TV licence in his name as I was struggling with my direct debits. I am now getting bombarded with emails and text messages telling me I will be prosecuted as I have no TV licence at my address Even though there is one at my address just not in my name. I cannot write to them as I have many difficulties after my brain injury, including not being able to write, I also use microphone to text and email as I cannot type either or read numbers. I can’t complain online as I can’t read the TV licence number so it won’t let me go any further. I have complained numerous times by email which have been ignored, I finally managed to contact them on the phone after several attempts and I was told to ignore the emails as it would only be for the next week due to the crossover in the changing of names but this has not happened and I am still getting emails and text messages telling me I am going to get prosecuted and enforcement officers will be visiting me even though there is a license at the address. They have no compassion whatsoever for my disabilities and my constant daily struggles and I have done nothing wrong apart from having a brain injury. This is causing me undue stress and anxiety and nobody can help me.

Fire whoever writes your crazy letters and hire a person who knows what manners are. It's not a crime not to watch TV.

Tv liscense should be scrapped your paying for repeats. Poor tv. Programmes. Criminals. Such as peodafiles hew edwards. People who beat up there women him off the repair shop. Not to mention him off masterchef touching women up. Abosolute discrace and now the head of the bbc has resighned and the ceo. Everyone should refuse to pay this money to the tv licensing board and make a statement. That we are sick of being conned.

Rate would be zero if could leave that. Tried to cancel my license, have been put through to now 7 different departments, all claiming its not them and its someone else. After dragging out the call by making give my details each time, on a call that I'm being charged for by the way, I'm still on hold now to ANOTHER department. I've been on hold now for well over an hour.

The information on their website is incorrect, they tell you to cancel online, surprise, you can't. You have to call the number. When you do, they tell you its not them.

When you try to cancel online, it asks you if you're not watching tv anymore so you tick that you're not, then it auto populates with a date in 12 months that that you will watch tv again so they can prosecute you. You cannot delete this and you cannot complete the form.

Its a farce. I cannot believe they are genuinely this busy a month before Xmas, really, everyone else in the country is cancelling their TV licence a month before Xmas. Dreadful service, disgusting and totally useless.

what a disgrace. If you ever needed convincing that the public services in this country are under performing. This is the place to start..

Yes in the modern day TV licencing is now contentious than ever.there is no customer support. The website doesn't work and once you have their credit card they will just keep taking your money..

and then you decide NOT to watch UK Terrestial TV use iplayer etc etc, and can exist with youtube or amazon/iptv. SO You tried to cancel, but you can't. The website, to declare no TV license hasn't worked for 4 weeks..

and then you cancel your direct debit and they send you never ending threatening letters and sometimes visit your house even though you tried to cancel. It's like the biggest Ponzi scheme ever
rip off Britain.. Sponsored by TTK..
it's another government scam...and poor public services.

09-nov-25 : website declare-no-license still fails.!

11-nov-25, called help line (0300 131 1260) to cancel waited for 1 hr no reply, cant waste my life. its worse than calling HMRC.!

I don't own a TV and have never owned a TV yet these parasites provided by G4s keep harrassing me, bombarding me with mail demanding I buy a TV licence, demanding to know my name and threatening to visit. They have twice now said they would visit on a specific day and didn't show up either time. They have no facility for making complaints so i had to resort to Trust pilot.
May I remind TVLicensing that there is no obligation on me to give you my name, and that the burden of evidence is on the accuser. It is not up to me to prove I am not commiting a crime. It is up to you to prove that I am.
I accuse you of being paedophiles. Prove you are not!
Now do you understand how burden of evidence works?
If you continue sending threatening letters I will sue you for harrassment.

Do not accidently use this online company it always comes at the top of the search. I did and get emails all the time with demands. You do not have to pay to change your address and other details for the TV licence.

I have an empty rental property that is empty and up for sale so I had to explain why there wasn't a licence registered to that address. Is the property empty? should be one of the first questions not after asking is anybody watching TV, laptop, catchup etc etc. And Is it a rental property? isn't an option so I have had to say it's a business! And after I said it was empty they asked When will someone move in? l DON'T KNOW!! and you can't leave it blank! Needs a major rethink!

Notified renewal due but unable to renew due to web site out of order. What a disgrace for a national provider; the system needs an overhaul and proactive management.

TV LICENSE😀😀 This is Brits SCAM. Taking money from people for nothing! Just they are said is LAW. Goverment MAFIA LAW take money for nothing. Big SCAM and FRAUD. Like ULEZ too!!!

Well I was transferred twice during the call and was left waiting for 15 minutes one time (very frustrating). I kept having to go through security questions twice? Very poor

I had an unannounced visit. The guy asked me to confirm my name before saying who he was.

I instantly thought this might be some sort of scam. No reputable businesses arrive asking "Are you First Name, Surname?"

I repeated, who are you - he gave first name only. I asked which company. He repeated his question. I responded: "I do not share any information until I know who is asking". At this point he left.

I was left worried of a case of identity fraud. There is no reason for any supplier to be knocking at my door. Only after checking the mail box, did I see a notice from TVL about 'tried to visit but you were out' which wasn't even accurate. So they try to hide their unethical behaviour. Reps calling are probably paid on commission.

Every year I declare no TV, no license needed. I did this recently so no need to show up unannounced.

Try calling: it's impossible. Website: down! I couldn't even submit a complaint directly to them so I'm venting here.

Diabolical! They've harassed my 89 year old recently widowed mother despite telling them that her property is empty, sending threatening letters to her is disgraceful, then they forward you from a telephone robot to a whatsapp robot and tell you they are to busy, then they send you another list of questions that youve already answered and if you dont pick up their message they delete the thread. 5 hrs later still no further on , im looking after my one year old grandchild, i cant sit and wait for when the whatsapp robot chooses to reply. Robots dont apologise either, disgraceful organisation