Have used TVMucho for over a year after the previous viewing platform vanished overnight (can't remember the name). Have been pleased with the service and all the UK channels I could watch or record.... See more
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Been watching Mucho TV for 3 years, no probs , all of a sudden today get an error message 477 also says suspended CDN resource. No way of contacting them,I guess my upfront 12 months subscription has... See more
TV much is an outstanding service, no hassle setting it up, loads of channels to choose from, no buffering and you can even record programmes to watch later, perfect for holiday if you want to watch y... See more
Generally we've had no problem with TVMucho through the the iphone/ipad app. Occasional bugginess but nothing a a couple of reboots of the software can't resolve. However, starting this week, we... See more
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Company details
Written by the company
Living abroad or on holiday? We’ve got your TV covered. Get instant satellite access and watch Free-To-Air TV from home, abroad. With 120+ channels from the UK, Ireland, Germany and France, watch your favourite TV anywhere, anytime legally.
Contact info
United Kingdom
- tvmucho.com
BBC 2
This should be negative. I subscribed and paid to the service and have now been unable to watch any programmes after 6 days .
The system will not accept my email address so consequently I cannot sign in again.
Hopeless service or please advise how to reconnect.
24 September 2022
Unprompted review
Reply from TVMucho SL
Hi Samanths,
Thank you for the rating, We think that you might have used a different email or log in which is why you cannot sign in. the best way to have this resolved is for you to email us at support@tvmucho.com so that our Support team can assist you and have this resolved.
Kindly,
TVMucho Team
WHAT THE HELL?!
Why in the world do I have to upgrade to continue using TVMucho at all?! I thought your free 1 hour per day was a good enough restriction (and was something I was able to tolerate), but now you're getting rid of the 1 hour per day for free customers?!
For a service that prides itself for appealing to expats, you should at least offer expats that may not be able to afford something like this. TVMucho used to do that, but now they've stopped. I've lost all hope and respect for the people that run this website.
All the other reviews are right, this service DID start going downhill ever since it was bought out by Pzaz.
16 September 2022
Unprompted review
Reply from TVMucho SL
Hello,
Good day! We just want to inform you that we did not remove the 1 hour per day. Please contact us directly at support@tvmucho.com if you are having issues and we will be happy to help.
Kindly,
TVMucho Team
No coverage of TV Mucho
No coverage of TV Mucho on the death of our Queen. The most important time for us in countries abroad to see the news and we cannot connect
8 September 2022
Unprompted review
Reply from TVMucho SL
Hi Yvonne Davenport-Raby,
Good day! With regards to what you mentioned, TVMucho will only have coverage for the death of our Queen if the Channels available in our service will cover it. I am sure that most of our news channels have already aired this. Please email us directly at support@tvmucho.com and we can help you find a channel that airs this very sad and unfortunate event.
Best regards,
TVMucho Team
I have been using the service for a 7.99 per month
I have been using the service for a fee since yesterday and will also cancel it directly. i was hoping to find a good solution here in spain for german tv and i am totally disappointed. The stream stops every 10 seconds. it works fine with all other subscriptions. dazn, sky, amazon, etc. Very bad and 1 star is already too much.
6 September 2022
Unprompted review
Reply from TVMucho SL
Hi Nico Engelhardt,
We appreciated your feedback regarding our service. Can you please email us directly at support@tvmucho.com and give us a chance to remediate the problem you are experiencing with our service?
Regards,
TVMucho Team
Be careful about tvmucho
Be careful about tvmucho, they take your money and then all of a sudden it is lots of issues with providers etc so they can`t get their stream working.
6 September 2022
Unprompted review
Reply from TVMucho SL
Hi Carola,
Thank you for rating our app. Unfortunately, without you reporting this directly to our support team, we won't have an idea of what is causing this issue on your end. Please email us at support@tvmucho.com so that we can get some information from you and for us to be able to provide you with solutions.
Kindly,
TVMucho Team
I have tried and tried with TVMucho
I have tried and tried with TVMucho. It’s constant buffering is driving me insane. Every few minutes. Contacted customer services. Tried all the suggestions. Nothing works. Even on my new, all singing n dancing tv. I’m in Portugal trying to get UK tv. My annual subs are cancelled and I’m looking elsewhere from the end of the month
3 September 2022
Unprompted review
Reply from TVMucho SL
Hi,
Sorry to hear that you are experiencing buffering issues with our service, however, 99% of the time, the buffering issue is caused by slow internet or intermittent internet connection. If you could please email us again at support@tvmucho.com and send us a screenshot of your internet speedtest result. You can do the speedtest at https://tvmucho.com/test/.
Regards,
TVMucho Team
Yet again TVMucho has stopped
Yet again TVMucho has stopped, paid for year's sbscription. disastrous.
1 September 2022
Unprompted review
Reply from TVMucho SL
Hi Mike & Helen,
Good day! If you are having issues with your subscription, the only way to have this fix is by reporting it directly with our support team at support@tvmucho.com.
Kindly,
TVMucho Team
Very pleased for now
25 August 2022
Unprompted review
Reply from TVMucho SL
Hi Eduardo,
Thank you for rating our app. We are happy to know that you are very pleased with our service. Just remember to email us directly at support@tvmucho.com if you have any concerns.
Kindly,
TVMucho Team
Wonderful service
Wonderful service. I can always find something interesting to watch.
25 August 2022
Unprompted review
Reply from TVMucho SL
Hi Alex,
Thank you for the 5star rating. We are happy that you find our service wonderful. For any concerns you have with our service, please email us at support@tvmucho.com.
Regards,
TVMucho Team
Expat loving Mucho!!!
so pleased with this service. It costs me much less than the cable on offer here in Serbia . The service are great and answer very quickly. No problem saving things to watch later. After years of messing with vpn which is very expensive nowadays i just use Mucho!!
23 August 2022
Unprompted review
Reply from TVMucho SL
Hi Amanda Celar,
We appreciate the 5STAR rating. We are glad that you are pleased with our service and recommending us. If you have any concerns, please reach us at support@tvmucho.com. Ours Support Experts are always available to assist you.
Regards,
TVMucho Team
How do i change the clock time on…
How do i change the clock time on screen?
21 August 2022
Unprompted review
Reply from TVMucho SL
Hi Victor,
Thank you for the time you spent rating our app and raising your concern, Kindly email us directly at support@tvmucho.com and our support specialist will take care of that for you.
Kindly,
TVMucho Team
No TV Mucho Today in Indonesia
No tv this morning at all, was OK yesterday, sort of OK with all the usual daily problems that I have to fight with every single day.
Just a message on my screen:
THIS APP IS NOT SUPPORTED
I would like to add that when TVMucho is working good it is very very good, good value for money. Would like to see live major sports though, cricket,, football and rugby would be nice.
My main daily problem is buffeting.
HELP😱
6 August 2022
Unprompted review
Reply from TVMucho SL
Hi Barry Cooper,
I hope you are doing well! thank you for rating our app and for sending us your request, however, It will be better if you could please email us directly at support@tvmucho.com so that we can better understand what is happening on your end.
Kindly,
TVMucho Team
Why should I change my access code and pay again!!!
Whilst I have no problems getting TV on my mobile, I have major problems to get it on my Sony TV. Had a look at my profile on the TV which gives a different activation code to mine, it also makes out that I should pay again if I want service. I have paid 120 Pound sterling in February 2022 and I do not wish to pay again. I have been talking to technical support who do not appear to be interested in what you have to say and nothing gets rectified. If the Co sees my complaint, please try to ensure that I get service on my TV with my same original access code. Thank you.
5 August 2022
Unprompted review
Reply from TVMucho SL
Hi Daniele Johnson,
Good day! Thank you for rating our app. We checked your recent email last August 6 and we believe that our support team was able to guide you on logging in with your paid membership the same day you gave us this 1star review. If you have any other concerns, please email us again and we will be glad to assist you.
All the best,
TVMucho Team
Daily problems with TV mucho paid account.
Virtually every day now I have problems getting into this paid for service. For intance tonioght the bot checking device doesn't work so can't get in. I sent an email explaining the problem. hours later it isn't fixed. There are now problems every day - it is alottery whether I get the service.
2 August 2022
Unprompted review
Reply from TVMucho SL
Hi Jennifer Semahimbo,
Thank you for rating our app and our sincere apologies for the trouble our service has caused you. However, we assure you that this will be fixed soon and our developers are already extensively working hard to remediate this problem. We hope you can extend your patience with us. Please email us directly at support@tvmucho.com for further assistance.
Best regards,
TVMucho Team
Service untenable….
The service has been deteriorating for months, with outages loss of content etc. to the point where it is currently unwatchable, even if you manage to access it. I would advise people to stay well clear of this company…
1 August 2022
Unprompted review
Reply from TVMucho SL
Hello Mark Glassfield,
We hope this message finds you well. If you have seen the notifications we have in our app. Our developers are launching several patches already to fix this problem and we are already close to having our service completely fixed. We apologize for any inconvenience that this problem has caused you and we assure you that we are working 24/7 to have this fixed.
Kindly,
TVMucho Team
Good when it works
When it works it's as good as any other streaming service. When it's not working it's ridiculously frustrating which is quite often. I often find that if i want to watch the odd program in the afternoon, its finished before the issues are resolved. You have to keep reloading things. Several weeks ago for a few weeks the same happened at 10pm CET it just stopped working. I'm most likely going to let my subscription run out and find an alternative.
1 August 2022
Unprompted review
Reply from TVMucho SL
Hi Bey Wood,
Thank you for the time you spent rating our app. We apologize for any inconvenience our service has caused you. We would like to know more about what you said that it just stopped working. Please email us directly at support@tvmucho.com for us to know what's causing this problem on your end and for us to resolve it for you.
Regards,
TVMucho Team
I can log into my account just fine
I can log into my account just fine, navigate the tabs just fine - when I try to play a channel or any of my recorded content, I just get a black screen with a hovering satellite for hours on end. No audio, no video. NOTHING communicated to customers about why services are not working. I Tried sending a troubleshooting report to customer service - NO RESPONSE. So terrible. Definitely will NOT be renewing now!
1 August 2022
Unprompted review
Reply from TVMucho SL
Hi Ashley Swink,
We hope you are having a great day!
Our sincere apologies for this inconvenience, our developers are already fixing this problem. For now, all you need to do is to reload your browser and this should fix the issue. Please reach us at support@tvmucho.com for further assistance.
Thank you,
TVMucho Team
Tvmucho has been having technical…
Tvmucho has been having technical issues for months and they do not seem to have a solution to the issue therefore I am regularly without any Tv to watch at night.
I have informed them of the issues but they simply say sorry then it happens again and again and again.
They were a good service once upon a time but I’m afraid I couldn’t recommend them to anyone now as their service is unacceptable.
25 July 2022
Unprompted review
Reply from TVMucho SL
Hi Herve Buisson,
Thank you for your reporting this to us, however, we are fully aware of the issue, and as we announced in our app notification that we are experiencing malicious traffic in our system and that is why we are deploying updates that could resolve this. We hope that you can extend your patience with this matter. You can directly email us at support@tvmucho.com and we will be glad to assist you.
Regards,
TVMucho Team
I've been using this service since…
I've been using this service since April, and it's been quite good for watching TV on my iPad. We don't have channels like ITV, so it's great to have them. It's a little glitchy, but I guess it's to be expected for something “free”.
Also, is it possible to try add the Virgin Channels in Ireland? That would be appreciated.
25 July 2022
Unprompted review
Reply from TVMucho SL
Hi JM Enterprises Inc’s Logo Archive,
Thank you for your feedback and for letting us know Channels that we consider adding. We cannot promise that those channels you mentioned will be added since there are some legal stuff that is needed for us to be able to legally have them on our list, however, we will try our very best to include them in our future update. You can email us directly at support@tvmucho.com if you have any other concerns and we will be delighted to help.
Kindly,
TVMucho Team
What's taking so long?!
This company is getting hundreds and hundreds of requests to add E4 Extra to their service. Myself included. It's been several weeks, just add E4 Extra already, I'm getting tired of waiting!
You do advertise that you can request channels, so if you're not going to add E4 Extra despite the thousands of requests asking you to add it, well then that's false advertising and a huge shame on you.
23 July 2022
Unprompted review
Reply from TVMucho SL
Hello 3,
thank you for sending us your request. As of now, we are trying to add requested channels and we do hope you understand that adding channels is not that easy since we need to make sure that we legally acquire channel permissions. We assure you that if this channel you requested can be legally added in our list, then we will definitely add it on our end.
Kindly,
TVMucho Team
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