Great experience. We struggled to get gas safety engineers to commit to a date for a check of some appliances in a new home after two weeks of trying. TwinSun were super responsive and were able to ge... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Gas boiler service, repair and maintenance company offering service and care plans. We are a gas boiler service and maintenance company based in Wigan, serving the North West We have over 20 years experience working on domestic gas boilers, with continuous training in the field to ensure we can offer the best possible service. We take great pride in our gas boiler servicing being thorough and precise with the latest in servicing and diagnostics equipment. We offer: - Gas boiler servicing - Gas boiler service plans - Gas boiler repair Our bespoke service and care plans give you all year round peace of mind knowing your heating maintenance is just a call away. We pride ourselves being a company that is small enough to care about our customers as individuals but large enough to be able to serve our customers quickly and efficiently. We have an admin team that is available 8am-9pm weekdays and 8am-4pm weekends. Get in touch to see how a premium and modern heating company can give you Peace Of Mind For Your Central Heating.
Contact info
Hewitt House, Hewitt Business Park, WN57XA, Wigan, United Kingdom
- 01942 669247
- Info@TwinSunHeating.co.uk
- twinsunheating.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Professional and friendly
Excellent company. They are very knowledgeable and friendly. They provide an excellent service and I am very happy with the work they’ve done.

Reply from TwinSunHeating
Professional
Professional
The guy Andy did a thorough boiler service, his communication was good.
It's not the cheapest option but you get a good service.

Reply from TwinSunHeating
A fantastic job well done
We are well happy with the standard of the job done. Very professional and was very tidy in his work. Well worth the money, thank you so much.

Reply from TwinSunHeating
Would recommend
Reliable, quality service. They just come in and do the job, easy to communicate with. A great business with great trades, would recommend

Reply from TwinSunHeating
We were very impressed by the…
We were very impressed by the professionalism and workmanship shown.
Twinsun Heating got in touch with me…
Twinsun Heating got in touch with me within 20mins of me putting my job online.They explained the charges perfectly and told me when a engineer would get to me.Reece the engineer turned up,did the job,explained what he did ,all within 25mins.Top job,highly recommend 👍
Excellent service
Andrew was very helpful and explained everything about the problem we had. We opened a policy because of his excellent service.
Needed boiler service
Needed boiler service, and went through checkatrade. Twinsun heating had best reviews and must admit they did a fabulous, professional and thorough job.Reece the engineer was conciencous and answered any queries I had. DEFINITELY RECOMMEND.
Very pleased
Easy booking, efficient service and great communication to let me know when the engineer was on the way. Would use this company again.
I had a great experience with Twinsun…
I had a great experience with Twinsun Heating company 12 days ago following total breakdown of the central heating failure. The company arranged to send an engineer who was quite prompt to find out fault and expertly mend the boiler. He seemed quite experienced young polite gentleman.He suggested to send an estimate of hive component which was sent by email to me by the the TwinSun heating company on the following day. I was delighted to see the company efficiency & care for the customer
I am pleased to see the engineer at my…
I am pleased to see the engineer at my premises in time. He examined the inside & outside the house including the pipes to determine frozen. Then came to boiler and performed series of tests and restored the central heating.He checked the thermostat & hive components& opined that the booster is not communicating with the app.which needs changing and said to send a quote to me. I find him hardworking,polite promptly find fault of the boiler and sorted out. I am very satisfied with the job and hence k awarded 5*****
Urgent boiler repair
I needed an urgent boiler repair following a fan failure on the coldest day of the year. I was swiftly contacted by Charlie after messaging the company and a visit was arranged for the same day. The repair was carried out by Andrew the following day. Very happy with the service provided and especially with the contact I had with the company, everyone was understanding and professional. Would definitely consider for future repairs!
Came out same day
Came out same day, sorted my leak out, I was coming out of hospital and needed my bungalow warm, brilliant, thankyou.
Excellent service
Excellent service. Joined recently on premium plan. Boiler serviced and required items replacing but Boiler still usable. Came the next day to complete the job. Reece the Engineer really good at what he does. Very impressed with Twinsun Heating. Highly recommend!
TwinSun Heating Keep You Safe
Gas Safety checks carried out on Gas Combi Boiler, Gas Oven Hob and Gas Fire. Annual Service undertaken on Gas Combi Boiler and pressure checks made of Central Heating radiators. Advice given on use of Gas Fire and for ventilation to be improved by Service. A further quote will follow for flushing one or more radiators to cure a blockage. All work by the Engineer carried out effectively and professionally and to a very good standard. We would recommend this company to other potential customers..
Excellent service again
Excellent service again. Reece completed my annual boiler service quickly without any mess. Have now taken up an annual service plan with Twin Sun as they are great to deal with.
Easy company to deal with
Easy company to deal with. Appointment sorted quickly and kept informed of date/time of visit. Seemed to do a very thorough job and left the place clean and tidy. Paperwork came via email straight away. Very happy to answer my queries about the system.
Quick response and service
Quick response and service. Engineers were knowledgeable and friendly.
Boiler service
Reece who visited us was so helpful, completed a very tidy service and also gave some great advice on our guarantee with Worcester. Charlie called us the next day to follow up on the advice too and made sure we were doing the right thing, top lads and top service.
Professional and reliable.
Professional and reliable.
I had booked a service but then an issue cropped up. Reece identified issue and then came back a few days later to fix. Was quick and efficient and kept me informed. Didn’t leave a mess either.
Price was reasonable. As I’ve sold my house they didn’t push a service plan on me which was refreshing.
Would recommend and use again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







