I love this company! Their teas are exquisite and I look forward to sampling some more in the future. The packaging is functional and easy, their flavours are delightful. They give wonderful... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I first came across Twist Teas by accident in a cafe in Poole, Dorset about five years ago. What struck me was the distinct flavour and high quality of the tea, very different from the competition. I... See more
Easy to order these teas, what I love is the concise explanation of each tea and their values. My favorite is Breakfast Boost, a great tasty black tea, smells like the tea in the teapot my nan used t... See more
Twist Teas are refreshing and easy to enjoy. The blend of brewed tea and fruity flavour tastes smooth and not overly sweet. It feels light and crisp, making it a great choice for relaxing or spending... See more
Company details
- #12 of 32 best companies in Tea Shop
- #4 of 7 best companies in Tea Market Place
- #9 of 20 best companies in Tea Wholesaler
Written by the company
We've always loved tea. There's nothing like it to lift the spirits and raise a smile, whether alone or with others, out and about or in the comforts of your own home. In January 2017, we decided to do something really innovative for lovers of tea and set about creating a range of the finest whole leaf teas, herbs and fruits, blended to delight taste buds and bring a smile to its drinkers. Frankly, we were a little underwhelmed by the teas available in the supermarkets (and a little disappointed to learn that even the cutesy, more expensive brands are invariably just owned by the massive brands anyway.) Our blends are full of little surprises that make them different. An additional ingredient with a functional benefit…or an unconventional flavour pairing that transforms something nice into something spectacular. A tea that’s specifically designed to be drunk cold or one that tastes so good it must be bad (but isn’t). We like to think of them as Blends With Benefits. Now, we have a range of over 40 delicious, healthy and innovative blends that are available direct through our website, and in cafes, restaurants, hotels, offices and independent retailers all over the UK. Whether you need something to get you started, boost your energy or help you sleep, whether you want a guilt-free treat without calories for yourself or a healthy drink for the children, try tea with a Twist.
Contact info
Pollards Farm, The Common, Kinsbourne Green, AL5 3PE, Harpenden, United Kingdom
- 07498448348
- hello@twist-teas.co.uk
- twist-teas.co.uk
4.8
Excellent
504 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Good product delivered quickly
25 March 2025
Excellent quality
Excellent quality, good communication and l love the sample tea with each delivery 👍
24 February 2025
Could do better
Teas 5 stars
Quality of metal tea caddies 1 star. Lid keeps popping open and it's not cheap for what it is. I wrote to them in live chat but never had a reply, which also contributed to the rating. If you are going to offer a chat function, the onus is on you to reply, otherwise what is the point?
24 November 2024
Great Earl Grey tea and great service
Great Earl Grey tea and great service - many thanks.
Will use again!
28 October 2024
I love the tea I ordered and was wowed…
I love the tea I ordered and was wowed by the beautiful packaging it arrived in - there was a nice message of thanks and a trial tea bag inside the box. Going to enjoy my cups of delicious tea!
28 August 2024
Since the Earliest experiences always…
Since the Earliest experiences always graciously dealt with
27 August 2024
Delicious refreshing tea and delivered…
Delicious refreshing tea and delivered on time.
26 August 2024
Twist tea - a brand worth trying.
Firstly, Twist Refresher green tea is exceptional, I discovered it in a cafe and had to buy some directly from the company; which is fairly local to me. The customer service is very good and the product is nicely packaged. You also get a choice of a sample tea to try. Twist is on my radar now and is quickly becoming one of my go to brands.
28 July 2024
Their Green Tea is the best I've tasted…
Their Green Tea is the best I've tasted and always really quick delivery time can't recommend enough.
25 July 2024
Thank you!
I was lucky enough to have a free Twist teabag in my hotel room last week! The flavour is delicious and when I contacted Twist for an order they were very helpful and the package arrived very promptly.
Thank you.
27 June 2024
Reply from Twist Teas
Hi Carol,
Thank you for your kind review. We're thrilled you enjoyed our tea. We look forward to serving you again soon! Thanks again, Miles & the Twist Teas Team.
Out of this world
Website easy to use, fast delivery. And the teas are out of this world. I recommend the Spicy Chai (Sweet Chai of mine)
25 May 2024
Amazing teas, frustrating quality control
Twist Tea make wonderful tea. But the lack of quality control beyond that is a concern - I’ve been a member and had double payments for months. I’ve since cancelled and orders have arrived with broken tea bags and today after a long wait at dispatch I received half of what I ordered.
I’m not sure why but I’ve not had a normal order from them (about 12 to date inc orders to friends). Again, wonderful tea but really need to sort out a lot on the business execution and customer care beyond that as it’s just very poor.
1 June 2024
Unprompted review
Amazing cuppa
The very best tea I have tasted and such a decent wide selection. Our whole family love twist teas and we will not go back to supermarket tea. Always well packed and worth paying that little more for such a finer quality tea.
Twentyfourseven all day for our family
2 May 2024
Unprompted review
Prompt efficiant service
26 March 2024
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