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Tysew Reviews 

475
•
TrustScore 4.5 out of 5

4.7

Sewing Machine Shop
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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful, friendly, and knowledgeable staff for providing expert guidance, tailored recommendations, and thorough machine demonstrations in the showroom. Buyers also emphasize the outstanding customer support, noting that technical problems are resolved very quickly with incredible dedication and care. People highlight the wide selection of quality sewing machines and accessories available, making future purchases very likely. Though some reviewers experienced minor inconveniences, mentioning occasional missing items upon delivery, initial apprehension regarding modern equipment replacements, or small tracking discrepancies when dropping off machinery for service.

What people talk about most

Staff

People report positive experiences with staff members who are consistently described as knowledgeable,... See more

Product

Consumers find product to be positive, highlighting great prices and reliable durability over the years.... See more

Service

Customers consistently note positive experiences with service, highlighting a personable, knowledgeable, and... See more

Customer service

Customers had positive experiences with customer service, noting that support is exceptional from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Setting up a brand new tailoring and alteration shop so after searching and contacting my old supplier, decided to purchase my machinery’s from tysew Ltd perfect decision. First of all I met Gurpreet... See more

Rated 5 out of 5 stars

Tysew's new location outside at IVER is excellent. So easy to get to. Took machine in for problem, I had caused!! Staff there brilliant. Machine had a full service. Problem sorted. Engineer taught... See more

Rated 5 out of 5 stars

You only really know how good customer service is when things go wrong. My new Janome 5060 sewing machine was delivered promptly, but when I set it up it would not do all the decorative stitches. When... See more

Rated 5 out of 5 stars

What a lovely shop, so many sewing machines to choose from. I bought the bernette b35. After watching a few utube videos I was finally up and running. There are so many sewing items for sale in t... See more

Company details

  1. Sewing Machine Shop
  2. Haberdashery
  3. Industrial equipment supplier
  4. Sewing machine repair service
  5. Sewing shop

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

475 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(475)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Big shout out to the Tysew guys who…

Big shout out to the Tysew guys who repaired my machines right away. I live in Scotland and the barrell on my Tysew machine was damaged after a broken needle - I had to drive down and they repaired it and my old back up domestic machines right away. Thank you for your amazing service! Now for the drive back up north!

31 January 2026
Unprompted review
Rated 5 out of 5 stars

A superb experience, varied selection of machines

A superb experience from first contact to collection. Initial questions answered promptly by Alexander. Gurpreet in the showroom listened to our needs, was informative and accommodating to trials of several machines. Raj was supportive during payment and explaining the after sales support which is always there if needed. We shall return to this little gem of a company for our sundries when required.

29 November 2025
Unprompted review
Rated 5 out of 5 stars

Tysew at Iver.

Tysew's new location outside at IVER is excellent. So easy to get to.
Took machine in for problem, I had caused!!
Staff there brilliant. Machine had a full service. Problem sorted. Engineer taught me how to program my machine. All done in 4 working days.
All in all brilliant service and friendly staff.
There is a dedicated domestic sewing machine showroom. Fabulous. I have bought 5 sewing machines from TYSEW over the years and they are all going strong.

6 November 2025
Unprompted review

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