The shipping cost was high, however, the delivery time was just a week from USA to KSA. I'm very pleased. I tried to order from antoehr website and it kept cancelling the order automatically since US... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I really like the quality and,The Compression Vest is comfortable, unlike cheap one. I compared it to weak Compression Vest in terms of shape and concealing breast protrusion, and this Compression Ves... See more
Company replied
They could established some reputation over the years they been at the market. The range of products is impressive, I managed to try peculiar brands that I never hear about before. The most important... See more
Company replied
It's awesome such convenient companies exist, I mean for shopping. Not only there is a delivery to any country in the world, literally, there is also a kind of protection in the form of 100% money ba... See more
Company replied
Company details
Written by the company
Ubuy is Saudi Arabia's biggest-selling global shopping portal. A diverse range of international products that meet the varied requirements of people are available on this eCommerce platform. Explore the diverse collection of premium brands in popular categories on this international shopping website. You can shop for electronic gadgets, fashion accessories, beauty products, clothing items, travel & outdoor amenities, home & kitchen appliances, office & school supplies along with laptops, smartphones and their accessories online from Ubuy Saudi Arabia. Purchase them from any of Ubuy's international shipping stores in the USA, UK, China, Japan, HOng Kong and Korea. We assure dynamic customer services to all our clients and a rich cross-border online shopping experience. Moreover, you get to choose from millions of worldwide brands that are not easily available on many other shopping portals in KSA. ✓Reasonable Prices ✓Big Discounts ✓Great Offers and Deals ✓Fast Shipping ✓Genuine Brands ✓100 Million+ Products ✓Multiple Payment Options ✓No Amount Capping ✓Prompt Custom Clearance Services ✓Express Shipping | Online Shopping | Electronics, Health & Beauty Phones, Fashion | Ubuy Saudi Arabia
Contact info
Damman Business Park, Novotel, Al Khobar-Dammam Highway, P.O.Box 9222, Dammam, 31413, 31413, Dammam, Saudi Arabia
- +966 920033092
- ubuy.com.sa
4.2
Great
323 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was good &fast
18 November 2020
Reply from Ubuy Saudi
Hi Mohammed,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Best Regards
Team Ubuy
very expensive prices
very expensive prices
and doubling the percentage of customs
I will not buy again from ubuy
18 November 2020
Reply from Ubuy Saudi
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. Please share your concern on info@ubuy.com so we can assist you better.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
Excellent experience won’t be the last.
18 November 2020
Reply from Ubuy Saudi
Hi Osama,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Best Regards
Team Ubuy
Ubuy is the best application for me you…
Ubuy is the best application for me you can find any thing that you want it .
18 November 2020
Reply from Ubuy Saudi
Hi Abdulelah,
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Best Regards
Team Ubuy
I really love the product..
18 November 2020
Reply from Ubuy Saudi
Hi Teofilo,
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Best Regards
Team Ubuy
Update for product delivery is and…
Update for product delivery is and items are very good
18 November 2020
Reply from Ubuy Saudi
Hi Joel,
Thank you so much for taking the time to leave us a rating.
Best Regards,
Team Ubuy
Expensive shipping costs
Good service and easy way to buy specially if you don't have visa card you can buy using mada or cash payment , the shipping is fantastic but its too expensive
18 November 2020
Reply from Ubuy Saudi
Hi Ahmed,
Thank you so much for your review! We will share this with the team to let them know about your concern regarding shipping.
Best Regards
Team Ubuy
Good product Good staff Good shipment
I found a good product, most of them available, i deal with their staff they were supportive and cooperative, on time shipment
18 November 2020
Reply from Ubuy Saudi
Hi Abdullah,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Best Regards
Team Ubuy
Reply from Ubuy Saudi
Hi Zainab,
Thanks so much for sharing your experience with us. We hope to see you again soon.
Best Regards,
Team Ubuy
Reply from Ubuy Saudi
Hi JAMAL,
Thank you so much for sharing your 4 Star experience with us. We hope to see you again soon.
Best Regards
Team Ubuy
Efficient delivery of product
18 November 2020
Reply from Ubuy Saudi
Hi Keryn,
Thank you for your review. We will share this with the team to let them know how we are doing.
Best Regards
Team Ubuy
Thanks for your service.
Thanks for your service.. My order arrived on time.. Same as As was my choice..
Thanks
Wait my second order..
18 November 2020
Reply from Ubuy Saudi
Hi Abdulaziz,
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Best Regards
Team Ubuy
5 stars for an excellent products and…
5 stars for an excellent products and experiences!!!
18 November 2020
Reply from Ubuy Saudi
Hi
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Best Regards
Team Ubuy
Everything is perfect to me except your…
Everything is perfect to me except your price it’s higher than before even than the other shopping sites.
18 November 2020
Reply from Ubuy Saudi
Hi Balkis,
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone
Best Regards
Team Ubuy
Reply from Ubuy Saudi
Hi Fahad,
Thank you for the 5 star rating.
Best Regards
Team Ubuy
The order was cancelled automatic bu…
The order was cancelled automatic bu the system due to software fraud detection but not any previous contact with the customer to validate the payment
17 November 2020
Reply from Ubuy Saudi
Thank you for sharing your valuable feedback. We are sorry for the inconvenience caused. Please share your concern on info@ubuy.com so we can assist you better.
We value our customers and take all the necessary actions for their satisfaction. Again, we are sorry for the inconvenience caused to you.
The whole world is in our reach
Honestly I never thought that I would find all my shopping needs in one website, not only that but also they are fast in delivery, high quality packaging and dependable. I do recommend them to others.
Expect for one time I ordered a pair of shoes, they came with bottom sole soiled maybe they have been worn in the showroom. Also some crackers were crumbled. Other than that everything was perfect.
Thank you Ubuy for high quality service with precision and promptness.
14 November 2020
Reply from Ubuy Saudi
Hi Badria,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Best Regards
Team Ubuy
Reply from Ubuy Saudi
Hi Venkadesh,
Thank you for the 5 star rating.
Best Regards
Team Ubuy
Reply from Ubuy Saudi
Hi Madonna,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Best Regards
Team Ubuy
Reply from Ubuy Saudi
Hi Varughese,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Best Regards
Team Ubuy
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.