UCR Consultants Reviews 

409
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly approach, making interactions pleasant and productive. Many people appreciate the efficient and straightforward service, often highlighting the ease of the process and clear information received. Reviewers frequently mention securing great deals and competitive prices, leading to significant savings on their energy accounts. The customer service is often described as exceptional, with agents providing informative discussions, clear communication, and quick responses to enquiries. Consumers value having a named contact who is always responsive, proactive in managing their accounts, and goes above and beyond to assist them.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, consistently highlighting the efficiency and helpfulness... See more

Customer service

People report positive experiences with customer service, highlighting the politeness, helpfulness, and... See more

Price

Reviewers mention positive feedback about price, with many customers reporting that they secured great deals... See more

User experience

Customers consistently note positive experiences with user experience, with many describing it as very good,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I absolutely hate cold callers, people telling you they are from your electricity supplier just to fish for details about your contract. BUT these guys are so, so different. Honest prices, and no... See more

Company replied

Rated 5 out of 5 stars

We can always rely on UCR Consultants to find us the best deal when it comes to re-newing our energy provider. The broker we deal with is friendly yet professional. We highly recommend using this... See more

Company replied

Rated 5 out of 5 stars

What a relief, a consultant that had a fabulous phone manner, listened, was very informative, went through options and the whole experience was just great. What an absolute breath of fresh air and am... See more

Company replied

Rated 5 out of 5 stars

Jessica Malvaganama at UCR looks after securing our energy accounts for our business premises . Jessica not only secures us great prices but more importantly to us she is excellent at helping us sor... See more

Company replied


Company details

  1. #14 of 30 best companies in Electric utility company

Written by the company

Giving clients all the options to make informed decisions about their energy supplies, saving them time and money. UCR Consultants is a company dedicated to providing their clients with an impartial, professional service and a fair price for the energy they use. We will provide this service while constantly representing our culture and the work ethic it signifies, ensuring that all of our clients feel valued and understand the work which we undertake. We currently manage over 40,000 supplies for our customers and provide services across energy, water, domestic and energy reduction technology


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

409 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(409)

74 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, very efficient

15 January 2026
UCR Consultants logo

Reply from UCR Consultants

Thank you for your kind words, we will share your your feedback with the team.

Best wishes from the UCR team!

Rated 5 out of 5 stars

UCR for our business needs.

Jessica Malvaganama at UCR looks after securing our energy accounts for our business premises .
Jessica not only secures us great prices but more importantly to us she is excellent at helping us sort out our different meter needs and keeping us organised . She is only a call or email away and deals with our enquiries promptly with a friendly approachable manner .

16 December 2025
Unprompted review
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Reply from UCR Consultants

Thanks for your wonderful review - we will make sure Jessica knows!

Rated 5 out of 5 stars

Saved a lot of time on the phone

Saved a lot of time on the phone, very efficient, Saved a lot of money, thanks

5 December 2025
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Reply from UCR Consultants

Thank you for your kind words, we will share your your feedback with the team.

Best wishes from the UCR team!

Rated 5 out of 5 stars

Sanj helped me massively

Sanj helped me massively, after being stuck with other suppliers for at least 3 months regarding export.

Sanj literally sorted for us less than 2 days

11 December 2025
Unprompted review
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Reply from UCR Consultants

Thank you for your kind words, we will share your your feedback with the team.

Best wishes from the UCR team!

Rated 5 out of 5 stars

Great deal Great Deal to my enquiries…

They responded well to my enquiries about our renewal proposal and managed to arrange supply without any standing charges which makes a huge difference to our energy bills.

5 December 2025
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Reply from UCR Consultants

Thank you for your kind words, we will share your your feedback with the team.

Best wishes from the UCR team!

Rated 5 out of 5 stars

We can always rely on UCR Consultants…

We can always rely on UCR Consultants to find us the best deal when it comes to re-newing our energy provider.
The broker we deal with is friendly yet professional.
We highly recommend using this company.

1 December 2025
UCR Consultants logo

Reply from UCR Consultants

Thank you for your kind words, we will share your your feedback with the team.

Best wishes from the UCR team!

Rated 5 out of 5 stars

Great service as usual

5 December 2025
UCR Consultants logo

Reply from UCR Consultants

Thank you for your kind words, we will share your your feedback with the team.

Best wishes from the UCR team!

Rated 5 out of 5 stars

The whole process of renewing my…

The whole process of renewing my electrical contract was easy and straightforward. The information recieved was easy to understand. I felt confident that my best interests were being looked after.

5 December 2025
UCR Consultants logo

Reply from UCR Consultants

Thank you for your kind words, we will share your your feedback with the team.

Best wishes from the UCR team!

Rated 5 out of 5 stars

I absolutely hate cold callers

I absolutely hate cold callers, people telling you they are from your electricity supplier just to fish for details about your contract. BUT these guys are so, so different.
Honest prices, and no hard sale. No lengthy phone calls as theyve do e the legwork and researched prices before they call you, just email it over, so you can see it in black and white.
we've had no problems
We've never

5 December 2025
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Reply from UCR Consultants

Thank you for your kind words, we will share your your feedback with the team.

Best wishes from the UCR team!

Rated 5 out of 5 stars

Fabulous Consultant

What a relief, a consultant that had a fabulous phone manner, listened, was very informative, went through options and the whole experience was just great.
What an absolute breath of fresh air and am very pleased with not only the way this went, but with the contract signed.

27 November 2025
Unprompted review
UCR Consultants logo

Reply from UCR Consultants

Thank you for your kind words, we will share your your feedback with the team.

Best wishes from the UCR team!

Rated 5 out of 5 stars
UCR Consultants logo

Reply from UCR Consultants

Thank you for your 5 star review, we will share your your feedback with the team.

Best wishes from the UCR team!

Rated 4 out of 5 stars

Happy

Good, i am happy with the service they provide for me

6 November 2025
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Reply from UCR Consultants

Thanks for leaving us a review. As a privately owned business, we really appreciate the positive feedback!

Best wishes from the UCR team

Rated 5 out of 5 stars

Informative discussions with Danyal…

Informative discussions with Danyal about the right electricity contract in the context of our needs and changing energy marketplace
Efficient administration regarding contract
Helpful and approachable

13 November 2025
UCR Consultants logo

Reply from UCR Consultants

Thanks for leaving us a five star review and pleased that Danyal has helped you. As a privately owned business, we really appreciate the positive feedback!

Best wishes from the UCR team

Rated 5 out of 5 stars

Informative

Informative, professional, competitive and not 'pushy'.

6 November 2025
UCR Consultants logo

Reply from UCR Consultants

Thank you for your 5 star review, we will share your your feedback with the team.

Best wishes from the UCR team!

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