Easy ordering process, quick delivery & as stated. Very good order progress update status information provided. Well packaged for shipping. Great range of products & good that it's all natural without... See more
Company replied
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See what reviewers are saying
Bought as a gift for a friend - it arrived quickly and well packaged. It included additional instructions and some useful bits like wax and sandpaper, as well as a note explaining that any parts that... See more
Company replied
Love this company, my teenage daughter loves the 3D puzzles and putting them together, it gives her hours of fun and a sense of achievement when finished. She is now onto her 4th one! The puzzles ar... See more
Company replied
Have bought 2 of their brilliant models so far and would definitely recommend. Their customer service is exceptional. I enquired about a product that was out of stock and got an immediate reply. They... See more
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Company details
Written by the company
The history of the Ukrainian brand UGEARS began in 2014 with the desire of a dedicated technical designer Denis Okhrimenko to rediscover the possibilities of conventional mechanics to the world. Then the brand just began to develop, and the first kits Denis Packed at home, right on his knees. This was followed by the opening of an online store and brand promotion in social networks. The turning point was the conquest of the crowdfunding platform Kickstarter. There 3D puzzles sparked furious excitement, having collected $400 thousand instead of the requested $20 thousand. Now UGEARS known around the world. Unique 3D puzzles are very popular on 5 continents and mainly in Japan. Now we are glad to offer you construction kits and 3D puzzles which work on the principles of classical mechanics. No modeling fan will pass by. Each UGEARS model embodies the spirit and ideals of steampunk. Open design allows you to reveal the secret of a unique mechanical device.
Contact info
Pairc Na Ri, H65 A240, Athenry, Ireland
- +353 851101167
- support@ugears.ie
- ugears.ie
4.9
Excellent
395 reviews
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Item arrived quickly and was exactly as…
Item arrived quickly and was exactly as described
12 June 2023
Reply from Ugears Ireland
That’s brilliant, Alison. Thanks for your review.
Discount ts don't work
I was unable to claim the ten percent offer even though it kept popping up on the screen
13 June 2023
Unprompted review
Reply from Ugears Ireland
Hi Joe,
We are sorry to hear that you had issues obtaining the first order discount voucher. Some technical issue must have happened. Can we ask you to contact us via support@ugears.ie with the email address that you were trying to register and we will check this for you?
Thanks,
Ugears Ireland Team
Reply from Ugears Ireland
Thank you! We appreciate your feedback and your business.
Very good, abit expensive
I love doing the 3D puzzles they help me pass the time, I do find them a bit expensive so I take my time.
27 April 2023
Reply from Ugears Ireland
Thanks for your time to leave the review. We are glad that you enjoy putting the models together. We do have sales and discounts throughout the year, it might be worth checking.
Reply from Ugears Ireland
Thank you! We love when our customers are happy and leave us great reviews! 😃
I appreciated being able to replace…
I appreciated being able to replace parts I damaged and was very impressed with all the help I received.
24 April 2023
Reply from Ugears Ireland
We are pleased you are happy with our service. We are here for you. Any time you need help just let us know.
Good Quick Service
Good Quick Service
Ordered model for my grandson,s birthday. It arrived promptly. I have only looked at it, and it looks a very precisely engineered model.
I think my grandson, an avid model maker will be pleased.
John
19 March 2023
Reply from Ugears Ireland
John, thank you for choosing a Ugears model as a present for your grandson. We love it when people inspire the love of engineering in future generations!
I ordered the Hexapod at 10.30am and…
I ordered the Hexapod at 10.30am and got it in the post the next day.
The service was excellent.
6 March 2023
Reply from Ugears Ireland
Thanks for your business and your great review!
It was excellent from order to delivery…
It was excellent from order to delivery very efficient. I got these models for my grandchildren so I can't comment on the models themselves but they look very exciting.
27 February 2023
Reply from Ugears Ireland
Thank you for ordering from us, Maria. We hope your grandchildren enjoy the models!
Reply from Ugears Ireland
Thanks, Anetta! We are happy you are happy with everything.
Reply from Ugears Ireland
We are glad you are happy with our service. Thanks a lot for ordering from us!
Very clear instructions
Very clear instructions , accuracy and fit of parts made this a very enjoyable project .
17 January 2023
Reply from Ugears Ireland
Thanks for your purchase and your great review!
Reply from Ugears Ireland
Thanks for your review, Joe!
A great professional team
23 December 2022
Reply from Ugears Ireland
Thank you for your very kind words, Karen!
Reply from Ugears Ireland
Thanks for the review!
Excellent service
Excellent service. Easy to use, reliable and very efficient. Wonderful gift. I would be very happy to use this company again.
10 December 2022
Reply from Ugears Ireland
Thanks for your kind words, Olive. It’s a pleasure to have of you on board of the Ugears train.
Good online service
Very easy website to use. Kept updated after placing order and delivery was in the timeline stated
12 December 2022
Reply from Ugears Ireland
Thank you Steven, we are glad you are happy with our service.
Reply from Ugears Ireland
Thanks for your review, Mike. Pleasure to have you as a customer.
Great company quick responses and fast…
Great company quick responses and fast delivery
9 December 2022
Reply from Ugears Ireland
Thank you, Shaunna! We are delighted your experience with Ugears Ireland was a good one.
Order was delivered in good time.
30 November 2022
Reply from Ugears Ireland
Thanks for your review, Pamela.
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