UIN Footwear Reviews 286

TrustScore 3.5 out of 5

3.3

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the comfort and unique designs of the shoes, often receiving compliments when wearing them. They find the footwear suitable for travel and daily wear, with some noting good arch support and overall durability. However, some people were dissatisfied with the product quality and return policy. Several customers reported issues with shoes falling apart prematurely, not fitting correctly, or never receiving their orders. There are also concerns about the high price point and the difficulty of returning items, with some reviewers mentioning complicated exchange processes and unexpected shipping costs for returns.

What people talk about most

Product

Consumers find product to be ambiguous. Many reviewers praise the shoes for their comfort, unique artwork,... See more

Quality

Clients share ambiguous opinions on quality. Many reviewers praise the comfort, style, and good arch support,... See more

Price

Reviewers mention negative feedback about price. Many customers find the shoes expensive, with some stating... See more

Return policy

Reviewers highlight negative aspects of the return policy. Customers express significant frustration, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

2nd pair (1st one took me to the cobblestone street of Europe with ZERO foot issues) I cat say enough about the comfort this shoe provides.

Rated 5 out of 5 stars

I love these shoes. They are comfortable and perfect for travel. I receive so many compliments when I wear them.

Rated 5 out of 5 stars

I am on my third pair of these shoes. They are incredibly comfortable, and they pack so easily in my carry-on.

Rated 5 out of 5 stars

I just love the shoes. They are very comfortable. The sneakers are very comfortable. I love the artwork. These are now my go to shoes brand. Not only do i wear them in the hospital, but iy and about... See more


Company details

  1. Shoe shop

Written by the company

Uinfootwear is a company focused on producing lifestyle shoes that are both lightweight and comfortable. At uinfootwear, we understand that people want shoes that look great and feel great. That's why we use only the highest-quality materials, including breathable fabrics and cushioned soles, to create stylish and comfortable shoes.


Contact info

3.3

Average

TrustScore 3.5 out of 5

286 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love them❣️

These slide are so great looking and they are sooooo comfortable‼️ Already making a list of others I want to order‼️

6 June 2023
Rated 4 out of 5 stars

I love my shoes

I love my shoes. You could put a better arch support in them. I think they run big. Next time I would go a half size down. See if that would fit me better.

31 May 2023
Rated 5 out of 5 stars

Exactly want I wanted!

The shoes look better in person! The delivery wasn't as speedy as I hoped but I wasn't in a hurry. Fit is true to size and the canvas will stretch a smidge for a perfect fit.

8 May 2023
Rated 1 out of 5 stars

Not from Spain

Not from Spain, they come from China... 100+ euro shoes from China? Must be joking...

Edit for the vendor's reply: they went directly to the trash, I have no questions and you lost a customer. I should have order from Amazon so that I could have a refund, my bad to try to help local companies (and in the end was not local...).

5 June 2023
Unprompted review
UIN Footwear logo

Reply from UIN Footwear

Dear Ana,
I apologize for any confusion caused. Thank you for bringing this to my attention. I understand your concerns regarding the origin of the shoes and the price point.
If you have any further questions or concerns about the shoes or your order, please feel free to let us know. We are here to assist you and address any issues you may have.
Thank you for your feedback, and we appreciate your understanding.
Best regards,
uin

Rated 1 out of 5 stars

I have yet to receive these shoes…

I have yet to receive these shoes ordered May 9/23.

18 May 2023
UIN Footwear logo

Reply from UIN Footwear

Dear Torfe,
We apologize for any inconvenience you have experienced with your purchase. We understand your frustration and would like to address your concerns.
We are here to assist you with any further questions or issues you may have. Please feel free to contact us at info@uinfootwear.com, and our customer support team will be more than happy to assist you.
Once again, we apologize for any inconvenience caused and appreciate your understanding. Thank you for bringing this matter to our attention.
Best regards,
uin

Rated 2 out of 5 stars

I waited 3 weeks for my order

I waited 3 weeks for my order, after I had received an email that it was already shipped . When I contacted the company again, then you shipped them and arrived in 1 day

Poor service

10 May 2023
UIN Footwear logo

Reply from UIN Footwear

Dear Elizabeth,
We apologize for any inconvenience you have experienced with your purchase. We understand your frustration and would like to address your concerns.
We are here to assist you with any further questions or issues you may have. Please feel free to contact us at info@uinfootwear.com, and our customer support team will be more than happy to assist you.
Once again, we apologize for any inconvenience caused and appreciate your understanding. Thank you for bringing this matter to our attention
Best regards,
uin

Rated 4 out of 5 stars

Love the fun

Love the fun, artistic design choices!
Easy to order, arrived in the mail quickly. My only concern was the sizing information. The guidelines had incomplete information for size 9 which I ended up ordering. I think 8.5 would have been a better fit.

12 May 2023
Rated 1 out of 5 stars

U-in NO U-out

1. This is NOT a Spanish item 2.COMMUNICATION- vital in any exchange 3.Accessibility to facts about the company-e.g. the truth! ...#2 and #3 non-existent in dealing with this 'company'. Actual product felt like cardboard; I didn't even bother to try it on. I would NOT recommend this product or its source-wherever it is!

12 May 2023
UIN Footwear logo

Reply from UIN Footwear

Dear Mary,
I apologize for the disappointment and frustration you experienced with the product and the lack of effective communication and transparency from the company. It's understandable that you have concerns about the item's quality and origin.

We appreciate your feedback regarding the importance of communication and access to accurate information. It's crucial for any company to provide clear and reliable communication channels and be transparent about their products and processes.

If there's anything else we can assist you with or if you have any further questions, please don't hesitate to let us know. We value your feedback and will take it into account as we continuously strive to improve our services.

Best regards,
uin

Rated 3 out of 5 stars

I love your shoes BUT my last order…

I love your shoes BUT my last order took more than a month to get here! AND I had to reach out to you to learn that there was an issue with shipping. HOWEVER, once I did reach out, your customer service was impeccable. Thank you!

10 May 2023
Rated 1 out of 5 stars

We never received the package

We never received the package. We canceled the order Wyeth or bank.

8 May 2023
UIN Footwear logo

Reply from UIN Footwear

Dear JoEllen,
We apologize for any inconvenience you have experienced with your purchase. We understand your frustration and would like to address your concerns.
We are here to assist you with any further questions or issues you may have. Please feel free to contact us at info@uinfootwear.com, and our customer support team will be more than happy to assist you.
Once again, we apologize for any inconvenience caused and appreciate your understanding. Thank you for bringing this matter to our attention.
Best regards,
uin

Rated 1 out of 5 stars
UIN Footwear logo

Reply from UIN Footwear

Dear Erdmut,
We apologize for any inconvenience you have experienced with your purchase. We understand your frustration and would like to address your concerns.
We are here to assist you with any further questions or issues you may have. Please feel free to contact us at info@uinfootwear.com, and our customer support team will be more than happy to assist you.
Once again, we apologize for any inconvenience caused and appreciate your understanding. Thank you for bringing this matter to our attention.
Best regards,
uin

Rated 5 out of 5 stars

Walking on Air

Everything I have experienced with UIN Footwear has been very positive, from the ease of ordering just what I want, to the timely delivery and, oh yes, the comfort of the shoes, like walking on air. They always have styles and colors that dress up your outfit.

11 May 2023
Rated 5 out of 5 stars

Happy Shoes…

My shoes arrived packed well and in a timely fashion. I love the various designs and colors that the shoes come in. Had a hard time choosing. I call them my "Happy Shoes" because they make me smile, People notice them and it starts a conversation.

8 May 2023

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