Oliver phoned me and took me through a quick assessment to find out if I qualified to work in Australia, which I did. He was really friendly, and reassured me throughout the phone call. He seemed re... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From start to finish truly felt look after and made to feel confident in making my decision to visit Australia it really is a dream come true and I cant thank Olivia Woods, summer, chen and also Tamar... See more
Company replied
The young lady we spoke to is called jade she was very friendly very professional. Any worries or concerns we had about the immigration process she laid them to rest. The fact that we were eligible fo... See more
Company replied
Very easy and straightforward experience dealing with UIS Australia, couldn’t recommend enough. Big thanks to Olivia Woods who helped me with every question and got back to me very fast making the app... See more
Company replied
Company details
Written by the company
The visa application process for Australia is challenging for many future immigrants as they must follow and comply with various and specific requirements, point assessments, rules, and regulations. This is where UIS Australia steps in, providing our clients with our expertise and experience of the Australian Immigration process while staying focused on the final goal – successfully completing their Australian immigration process.
Contact info
91 King William Street, SA 5000, Adelaide, Australia
- +61-8-715-01857
- support@uisaustralia.com
- uisaustralia.com
4.5
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from UIS Australia
Hi Harry,
Thank you so much for your feedback! We’re glad to hear that you found the support informative, professional, and helpful.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
The guidance everyone gave was…
The guidance everyone gave was exceptionally good and everyone that I talked to was helpful with each phone call and or text message
3 March 2026
Unprompted review
Reply from UIS Australia
Hi Peyton,
Thank you so much for your kind words! We’re glad to hear that you received consistent and helpful guidance throughout your conversations and messages.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Derrek was very helpful patient and…
Derrek was very helpful patient and knowledgeable about my situation
I am looking forward to working with him in the future
Many mahalos (thanks)
5 May 2026
Reply from UIS Australia
Hi Kone,
Thank you so much for your kind words! We’re glad to hear that you received helpful and knowledgeable support and felt well guided throughout your situation. It’s great to know you’re looking forward to continuing the process.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Great service
Really informative.
Derek is the best! So nice and helpful and over all a great guy.
5 May 2026
Reply from UIS Australia
Hi Marlena,
Thank you so much for your kind words! We’re glad to hear that you found the service informative and had a positive experience throughout your conversation.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Simon,
Thank you so much for your feedback! We’re glad to hear that you had a pleasant and positive experience.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Leon,
Thank you so much for your feedback! We’re glad to hear you had a great experience.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
This process was made very easy and all…
This process was made very easy and all thanks to olivia for making that happen. thankyou!
5 May 2026
Unprompted review
Reply from UIS Australia
Hi Ebonii,
Thank you so much for your kind words! We’re glad to hear that the process felt easy and smooth, and that you had a positive experience throughout.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Motahareh,
Thank you so much for your feedback! We’re glad to hear that you found the information helpful and informative. We also appreciate your comments regarding cost and will take this on board.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Helpful customer service
I spoke on the phone with Dean and he was very informative and helpful.
5 May 2026
Reply from UIS Australia
Hi Jerry,
Thank you so much for your feedback! We’re glad to hear that you received helpful and informative support during your call.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Bea,
Thank you so much for your feedback! We’re glad to hear that you found the support helpful.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Tasha was very friendly and informative…
Tasha was very friendly and informative about the additional information I asked for
4 May 2026
Reply from UIS Australia
Hi Rowan,
Thank you so much for your kind words! We’re glad to hear that you found the additional information helpful and had a positive experience throughout your conversation.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Jade was amazing
Jade was amazing! She provided very useful information and answered all my questions clearly. She's professional and kind.
4 May 2026
Reply from UIS Australia
Hi Olenka,
Thank you so much for your kind words! We’re glad to hear that you received clear, helpful information and had a positive experience throughout your conversation.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
A positive experience
Oliver phoned me and took me through a quick assessment to find out if I qualified to work in Australia, which I did. He was really friendly, and reassured me throughout the phone call. He seemed really excited and was a huge encouragement. He was understanding when I mentioned that I would have to think about moving forward in the process(as I don't make life changing decisions without a lot of thought and prayer). I would definitely recommend this company, as they explain, step by step, what happens throughout the process, as well as the costs involved.
4 May 2026
Reply from UIS Australia
Hi Jade,
Thank you so much for your kind words! We’re really glad to hear that you had a positive experience, received clear guidance through the assessment, and felt supported and reassured throughout the process. It’s great to know the step-by-step explanation and transparency were helpful for you.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Informative and helpful
The young lady we spoke to is called jade she was very friendly very professional. Any worries or concerns we had about the immigration process she laid them to rest. The fact that we were eligible for a visa was exciting for us. We had been to Australia three times on a tourist visa and loved it out there. Jade was very friendly very polite and very helpful. The information that she provided to us was very informative and it helped us to make a decision.
4 May 2026
Reply from UIS Australia
Hi Jason,
Thank you so much for your kind words! We’re really glad to hear that you received clear, informative, and helpful guidance, and that your concerns about the immigration process were addressed. It’s great to know the information supported your decision-making.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Reply from UIS Australia
Hi Craig,
Thank you so much for your feedback! We’re glad to hear that you found the support helpful, knowledgeable, and understanding.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Good service
Spent some time talking to a guy named Oliver. He was nice and helpful even after I told him I might have solved my issue already. Not in a pushy way. Real nice fellow!
4 May 2026
Reply from UIS Australia
Hi Thomas,
Thank you so much for your kind words! We’re glad to hear that you had a positive experience and found the support helpful and easygoing, without any pressure.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Great people that respond fast when you…
Great people that respond fast when you have a question. 4 stars becouse the service is great , but they have a pretty aggressive sales strategy which i´m not very fond of. Keep doing what your doing!
4 May 2026
Unprompted review
Reply from UIS Australia
Hi Sytze,
Thank you for your feedback! We’re glad to hear that you found the team responsive and helpful when answering your questions. We also appreciate your comments regarding your experience and will take this on board as we continue to improve.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Tyler was very helpful and friendly
Tyler was very helpful and friendly. He took the time to to answer my questions and address my concerns
3 May 2026
Reply from UIS Australia
Hi Liliana,
Thank you so much for your kind words! We’re glad to hear that you received helpful and friendly support and that all your questions and concerns were addressed clearly.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Ross Davies was a dream to work with!
Ross Davies was a dream to work with!! He was so informative and patient with all my questioning! Extremely helpful in every way! Above and beyond service!
3 May 2026
Reply from UIS Australia
Hi Malia,
Thank you so much for your kind words! We’re really glad to hear that you received clear, patient, and helpful support throughout your experience. It’s great to know the service felt above and beyond your expectations.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
Hello
Hello, this is Amad. As I was talking on Immigration consultation what Mr. Derek. I’m quite sure he was able to explain everything in a great way. Mr Derek all the best.
3 May 2026
Reply from UIS Australia
Hi Ahmad,
Thank you so much for your kind words! We’re glad to hear that you received clear and helpful explanations during your consultation and had a positive experience overall.
If you need any further assistance, please don’t hesitate to contact us at support@uisaustralia.com
Best regards,
UIS Australia
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.