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GetScanned Reviews 

329
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 221 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the fast booking process and efficient scanning services that deliver results quickly and smoothly. People often praise the supportive staff and professional customer care throughout every stage of the medical procedure. Some reviewers were not happy with scheduling issues, noting that their selected scan dates or locations changed unexpectedly after the initial booking. A few individuals also mentioned experiencing difficulties when trying to communicate with support teams to resolve these frustrating appointment delays. Additionally, consumers occasionally reported that aftercare communication could be improved following the completion of their medical scans.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a seamless and professional experience from... See more

Staff

Reviewers highlight positive aspects of staff, describing them as consistently professional, helpful, and... See more

Customer service

Consumers find customer service to be positive, highlighting professional, helpful, and polite support... See more

User experience

People report positive experiences with user experience, highlighting a professional and smooth process from... See more

Booking process

Customers had positive experiences with booking_process, frequently describing the system as quick, simple,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Everything went pretty much according to plan, except arguably the result (which was both relatively good news and unexpectedly bad news for unforeseen reasons.). The post MRI scan bit went smoothly a... See more

Rated 5 out of 5 stars

Please don’t hesitate to use this company. Phenomenal customer service. I booked a scan for asap on a Wednesday, their GP phoned that afternoon and I was scanned on the Friday and report that Friday t... See more

Rated 5 out of 5 stars

Great customer service . Smooth and excellent service and guidance at all stages of setting up referral from doctor to scan themselves. Great value for money too. Kind and considerate staff. Speci... See more

Rated 5 out of 5 stars

Amazing service from start to finish. Customer care was excellent, and communication was spot on throughout. Booking was quick and easy, and I was able to get my MRI scan done very promptly. I even r... See more


Company details

  1. Medical Diagnostic Imaging Centre
  2. MRI Centre
  3. Online marketplace

Written by the company

GetScanned is a booking platform for private medical scans in the UK. We arrange MRI, Full-Body MRI, CT, ultrasound and X-ray scans at over 200 CQC-registered scanning centres, with appointments usually available within a few days. Private scans need a referral, and most people don't have one. That's the part we handle. Every booking includes a GP consultation, where a doctor reviews your symptoms, confirms which scan is right for you, and issues the referral the scanning centre needs. If you already have a referral from your own GP or a consultant, you can use that instead. Our team coordinates the rest. We confirm your appointment with the centre, explain how to prepare and what to bring, and stay contactable throughout. Your images are read and reported by a consultant radiologist, and your report is typically returned within 3 working days. If you'd like to talk your results through with a doctor afterwards, we can arrange a follow-up GP consultation. One price covers your consultation, referral, scan and report, with nothing added afterwards. Prices vary by scan type, body part and location, and are shown before you book alongside appointment availability. If you find the same scan cheaper at the same clinic, advertised publicly, we'll match the lower price. Scans available through our network cover areas including the head and brain, spine, knees, shoulders, hips, abdomen and pelvis. We work with individual patients, clinicians, medical reporting organisations and rehabilitation providers - anyone who needs diagnostic imaging arranged quickly and without a wait. Search by location at uk.getscanned.me to see the centres nearest you, live prices, and the earliest available appointments.

Price Match Guarantee

We won't be beaten on price

Found the same scan cheaper at the same clinic? Send us proof, and we'll match the lower price.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

329 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(329)

222 reviews in the last 12 months

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Rated 5 out of 5 stars

I recently completed a full-body MRI…

I recently completed a full-body MRI with Get Scanned and wanted to share my experience because, frankly, this is exactly how private healthcare should feel.

From start to finish, the process was smooth, professional, and reassuring. Booking was straightforward, communication was clear, and the team made what could feel like a daunting experience feel calm and well-organised. The clinic environment itself was modern, efficient, and run with obvious attention to detail.

On the day of the scan, the staff were welcoming and took the time to explain the process, which immediately put me at ease. There was no sense of being rushed — everything felt measured and patient-focused. The scan itself was handled professionally, and I felt confident I was in capable hands throughout.

What really stood out was the reporting. The turnaround was prompt, the report was comprehensive, and it gave me exactly what I wanted: clarity and reassurance. Having a full picture of my health, with clear conclusions and sensible recommendations, is incredibly valuable — particularly when you’re proactive about long-term wellbeing.

The key takeaway for me is peace of mind. Knowing there was no serious pathology and having a clear baseline going forward is worth its weight in gold.

If you’re considering a full-body scan as part of a proactive health strategy, I would absolutely recommend Get Scanned. Professional, efficient, and reassuring — a genuinely first-class service.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

From Booking to scan two results it was…

From Booking to scan two results it was seamless Dr Anni is so professional and kind and takes great care to discuss any aspect you are concerned about and goes above and beyond to help thank you so much amazing Service don’t hesitate to book people MOT their vehicle, but they don’t think about MOT on themselves there were several areas that I would’ve had no idea needed attention. This full body scan is a must for everyone. I can’t recommend them enough. Thank you to the team.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient service throughout

Very efficient with immediate communication via WhatsApp and next steps regarding my treatment. I was advised who my case GP woukd be and time to expect their phone call, and my call was received exactly on time.
Details exchanged next step details sent to me which explained time and venue location for my procedure. Very satisfied with service and saved us "camping out" in hospital A&E

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Completely tailored experience

Completely tailored experience. Excellent service. Procedure conducted in courteous manner. Feedback, advice and direction were first class. Additionally, answered all questions/concerns in a professional manner with technical response. Felt Andy Potter was extremely qualified to conduct scan.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with GetScanned.me for my MRI. The booking process was quick and easy, the staff were friendly and professional, and everything was clearly explained. I received my results promptly and felt well looked after throughout. Highly recommended for a fast and reliable MRI service.

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service by Arjun at GetScanned

My case was handled by Arjun who was absolutely fantastic from start to finish. I’m very impressed with GetScanned, the process is very well explained and it ran very smoothly for me. I was looked after very well at living care where I had my scan, I received my images just days after and Arjun supported me the whole time, helping me understand how to download and save the images. I thought the cost was very reasonable for what I had done and I will definitely be using this service again. I can’t praise the high level of customer service enough, just excellent

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Information is power!

On the basis that information is power, and after a garbled report on a brain MRI from the NHS plus ongoing back and hip issues I booked a full body scan. The booking process is quick, communication was excellent and the scan appointment came through fast. The scan was quite long (2.5hrs) but painless and well supervised. I had my results in 10 days and now am fully informed to proactively approach my treatment.

24 January 2026
Unprompted review
Rated 1 out of 5 stars

Should be called Get SCAMMED……….

I gave my details of what and why I needed an MRI scan, paid the price, they then requested a further £450,I said i wanted to cancel as my details had not changed only their price had, still awaiting refund, in my opinion this company should be called get SCAMMED! I feel I had a lucky escape and would not trust this company with my health, all contact is from outside of the UK, this is not a UK company, be warned.
Update, I have now received a full refund, initially they only refunded £225.00, but they have now refunded me in full, they apologised for the confusion.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

I recently went to get scanned and…

I recently went to get scanned and couldn’t recommend it enough. The staff made me feel so comfortable and calmed any anxieties going into a full body scan which was over 2 hours. They were thorough with the analysis post MRI.

23 January 2026
Unprompted review
Rated 5 out of 5 stars

After a bad fall I needed scan on my…

After a bad fall I needed scan on my lower back due to significant pain in that area. I encountered confusion, reluctance and admin errors from NHS.
After first contact with GetScanned I was booked for GP consultation next day (Friday) and scan was arranged for following Monday. I received report the following day which highlighted a deterioration which needs further investigation. Very efficient, professional and friendly. I would recommend GetScanned to anyone who needs urgent attention. Call out to Arjun, Omar and Dr who held consultation.

26 January 2026
Unprompted review
Rated 4 out of 5 stars

Professional …

It’s a bit of a palava getting to the point where you get scanned but I guess that’s to keep you safe. The scanning procedure was quick, professional and in a clean environment. I would prefer to check if the date and time I wanted was free before booking but had to ring first. Fast results - the images were available to see very quickly - the report took a while longer but still fast.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Peace of Mind

I decided to get a scan for peace of mind and using Get Scanned has been effortless and speedy. The staff are professional, friendly and put you at complete ease. Even when it was necessary to cancel a booking and reschedule in a completely different city, it was no problem for the staff who sorted it out on a Saturday morning. I can't speak highly enough of my experience and have no problem recommending them to others.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

As from the start of the process the…

As from the start of the process the team were brilliant every thing was sorted by them communication was brilliant. Every time I tex them they got back within five to ten minutes.
Just can't praise then enough for there help thankyou

19 December 2025
Unprompted review

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