LUX SKIN Reviews 

6,040
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 3,153 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find the website intuitive and user-friendly, making the entire ordering process, from browsing to checkout, remarkably quick and efficient. Many people praise the products for their high quality and effectiveness, often reporting visible improvements and expressing strong trust in the brand's offerings. Reviewers frequently highlight the excellent pricing and appreciate the added value provided by generous free gifts and appealing special offers. However, some customers also noted issues with order fulfillment, including instances where products did not arrive or parts of their order were missing. Additionally, a few people mentioned that product information on the site could be more detailed, and some found promotional offers to be occasionally unclear regarding their terms.

What people talk about most

Product

Customers express high satisfaction with the products, often praising their effectiveness in improving skin... See more

Website

Users describe positive interactions with the website, frequently highlighting its ease of use and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the website's ease of... See more

Order

People report positive experiences with the ordering process, finding it easy and quick to complete... See more

Price

Reviewers mention positive feedback about price, with many finding the prices amazing, incredible, and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am a very brand loyal consumer, having purchased the product several times already. The results are truly wonderful, the service is great, and the whole sales process is truly seamless. When I hav... See more

Rated 5 out of 5 stars

Great site to use. Easy to maneuver around and let's you see all the items on sale. Even nicer to get a free gift , which you get to choose while ordering. Quick delivery options and sage to use as... See more

Rated 5 out of 5 stars

The whole experience was quick and informative. Easy to use to look at items and proceed with purchase no hiccups fast and efficient. Discounts are amazing and the free gifts you receive. I have been... See more

Rated 5 out of 5 stars

Each product has information and is easy to choose the right formula. I am not left with any confusion so simple and straight forward.to navigate. Pages load smoothly and checkout could not be easier... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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4.6

All reviews

(6,040)

3,095 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good … but …

The website is easy to navigate and all deals are shown clearly. I was sent an email with a discount code for free delivery, however it wouldn’t accept the code when I entered it, kept asking me to add my shipping address which I had already done and so ended up having to pay the £5 shipping fee.

29 July 2026
Unprompted review
Rated 5 out of 5 stars

Love the product

Love the product, im not a bot. Im a legit real customer, random girl from new zealand im only on my second treatment and I absolutely LOVE thus product. It has me glowing like nothing ive ever used before

29 July 2026
Unprompted review
Rated 5 out of 5 stars

The ordering process was incredibly…

The ordering process was incredibly quick and easy, with a straightforward website and seamless checkout experience. Everything was clearly communicated, and I received my order confirmation promptly. I’m now looking forward to receiving my LUX SKIN product and trying it for the first time!

28 July 2026
Unprompted review
Rated 5 out of 5 stars

Great website

Great website. Clear and easy to navigate. Great selection of products plus gives you suggestions which you might need with your order, so everything is in one place. Recommend

28 July 2026
Unprompted review
Rated 5 out of 5 stars

An overseas ad inspired me to deep dive into Aussie alternatives.

Another site popped up on my FB news page but as I had no idea where it came from but liked the idea of the micro needling, I searched for the Australian equivalent.

Your site, product videos and information came up in my search and was informative, easy to access and follow. In fact it seemed better than the overseas alternative I’d seen in the first place. Always better to go Aussie when I can thank you, looking forward to it.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Quick and easy to place my order.

Website was easy to navigate and products were clearly described and explained. Checkout was very quick and communication following my purchase was excellent. Would have no hesitation in using this site again.

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Love these products

Love these products, and the prices I got were so good I couldn’t not re-stock! All I came in for was a replacement head but got more face masks because I love them, and more serum too! Will be looking fabulous again soon 🤣

26 July 2026
Unprompted review
Rated 4 out of 5 stars

Happy to deal

The site was easy to navigate from my phone. It was easy to choose the product I wanted and the extra discount was much appreciated. Thank you

26 July 2026
Unprompted review
Rated 5 out of 5 stars

It was so easy making my purchase it…

It was so easy making my purchase it was so quick and looking forward to trying this projduct as ive herd so much about it and also getting a free gift too cant wait to recieve it and see the difference after using it .

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Ordering was easy

Ordering was easy, price is good . I will do another review when I get the product and try it out.

26 July 2026
Unprompted review

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