UK Photo.gifts Reviews 

2,050
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently mention that the online website ordering process is simple and straightforward, while also noting exceptionally quick delivery times and very careful packaging. People are also particularly pleased with the amazing photo quality and clear prints on custom items like blankets and canvases. Some reviewers were not happy with delivery delays, mentioning that orders took several weeks to arrive or faced unexpected cancellations without proper updates. A few customers also noted receiving items of disappointing quality, including flimsy materials, damaged packaging, or occasional incorrect printing configurations.

What people talk about most

Product

Consumers find product to be positive, highlighting great print quality and efficient delivery across various... See more

Quality

Clients share positive opinions on quality, highlighting the great prints, stunning photos, and overall high... See more

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting the speed and efficiency... See more

Order

Customers had positive experiences with order, highlighting that the process is simple, straightforward, and... See more

Service

Customers consistently note positive experiences with service, praising the fast turnaround times and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent quality photo tiles Look amazing and easy to hang The magnetic backs allow you yo move and replace the photo tiles in different orders especially when adding new ones to the design. We... See more

Rated 5 out of 5 stars

Excellent fast service with fab product. Courier needs reconsidering though. Canvas was left on my doorstep for 2 days whilst i've been away. That was couriers idea of a safe place.

Rated 5 out of 5 stars

fast delivery ,it came in package with vacuum seal pillow and pillow cover with photo,foto is nice quality.fabric is like velvet feeling,I had premium photo pillow 40 x 40 cm.I AM VERY HAPPY FROM THIS... See more

Rated 5 out of 5 stars

Easy ordering with plenty of options. Special offers are great but the quality of these canvases is absolutely brilliant.usually with other companies I have used the pictures would distort slightly wh... See more


Company details

  1. Interior designer

Written by the company

Create a personalised gift that will catch everybody's eye. Whether it's a smartphone case or a heart-shaped photo pillow, we create one-of-a-kind gifts, suitable for every special occasion in life.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(2,050)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant canvasses and quick delivery

Brilliant canvasses and quick delivery. I bought vouchers through Groupon which offers great value for money, although it’s a shame multiple vouchers cannot be used in one order. Not being able to do this increases delivery costs.

6 February 2025
Unprompted review
Rated 1 out of 5 stars

If I could rate this company 0 I would

If I could rate this company 0 I would. I ordered pictures on 31st December 2024. I still havent received anything. I was provided with no tracking number and when I went on their website to track my order it said the order doesn't have a tracking number.

I submitted a request to customer support on 17th Jan and have asked about my order. They told me it was sent back to their company. Why? I don't know because nobody can provide an explanation. They said a good will gesture would be that they were willing to redo my order.... I should hope so because I never received it. I called them today and the man I spoke to was adamant I was given a tracking number and said it was delievered on 21st Jan. I explained I wasn't given a tracking number and nothing has been received. I also explained that his colleague told me it was sent back to their company to which he then said oh yes i can see it has been delivered.
So i said can you resend it to me then and he said i would have to reorder. I said why cant you send me the ones that have been delivered back to you and he said because they havent arrived yet. So therefore they have never received it either. So where are my pictures? He then told me I must've received a tracking number and I kept explaining I hadn't. I tried to explain further and he just cut me off the phone. Now I don't know whether I'll receive my pictures or a refund or nothing at all because there has been no further communication.

This company is a shambles. I wouldn't order from here again at all.

24 January 2025
Unprompted review
Rated 4 out of 5 stars

Photos were excellent but the stuff…

Photos were excellent but the stuff they send to stick them on the wall does not work I put them up last night and came down to them all on floor this morning will use sticky back strips to put them upnow. Other than this I would definitely order again

21 January 2025
Unprompted review
Rated 1 out of 5 stars

Never had such poor customer service

Never had such poor customer service. Error strewn. Charged me twice for postage for 2 Groupon vouchers for 3 calendars. Also very difficult to unsubscribe from unwanted emails and offers. Their link to unsubscribe does not work and had to resort to contacting them again to remove me as a customer. Thank goodness, I do not have to deal with them again.

26 November 2024
Unprompted review
Rated 5 out of 5 stars

Easy to order although the photo drag…

Easy to order although the photo drag was difficult to manage so we had to crop our original photo then upload. However considering the time of year with numerous deliveries my order arrived within 2 days of ordering . Really pleased with photo tile

19 December 2024
Unprompted review

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