UK Photo.gifts Reviews 

2,050
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a truly great experience with this company. Customers frequently mention that the online website ordering process is simple and straightforward, while also noting exceptionally quick delivery times and very careful packaging. People are also particularly pleased with the amazing photo quality and clear prints on custom items like blankets and canvases. Some reviewers were not happy with delivery delays, mentioning that orders took several weeks to arrive or faced unexpected cancellations without proper updates. A few customers also noted receiving items of disappointing quality, including flimsy materials, damaged packaging, or occasional incorrect printing configurations.

What people talk about most

Product

Consumers find product to be positive, highlighting great print quality and efficient delivery across various... See more

Quality

Clients share positive opinions on quality, highlighting the great prints, stunning photos, and overall high... See more

Delivery service

Users describe positive interactions with delivery_service, frequently highlighting the speed and efficiency... See more

Order

Customers had positive experiences with order, highlighting that the process is simple, straightforward, and... See more

Service

Customers consistently note positive experiences with service, praising the fast turnaround times and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent quality photo tiles Look amazing and easy to hang The magnetic backs allow you yo move and replace the photo tiles in different orders especially when adding new ones to the design. We... See more

Rated 5 out of 5 stars

Excellent fast service with fab product. Courier needs reconsidering though. Canvas was left on my doorstep for 2 days whilst i've been away. That was couriers idea of a safe place.

Rated 5 out of 5 stars

fast delivery ,it came in package with vacuum seal pillow and pillow cover with photo,foto is nice quality.fabric is like velvet feeling,I had premium photo pillow 40 x 40 cm.I AM VERY HAPPY FROM THIS... See more

Rated 5 out of 5 stars

Easy ordering with plenty of options. Special offers are great but the quality of these canvases is absolutely brilliant.usually with other companies I have used the pictures would distort slightly wh... See more


Company details

  1. Interior designer

Written by the company

Create a personalised gift that will catch everybody's eye. Whether it's a smartphone case or a heart-shaped photo pillow, we create one-of-a-kind gifts, suitable for every special occasion in life.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(2,050)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Misleading product description and poor…

Misleading product description and poor customer service. The company advertised photobooks as A4, an internationally recognised standard, but delivered albums that do not match true A4 dimensions. When challenged, they claimed “A4” is only an approximation—something not made clear at the time of purchase. Despite this discrepancy, they refused to offer a reprint or refund. Overall, disappointing experience and lack of accountability.

1 May 2026
Unprompted review
Rated 5 out of 5 stars

lovely premium photo pillow

fast delivery ,it came in package with vacuum seal pillow and pillow cover with photo,foto is nice quality.fabric is like velvet feeling,I had premium photo pillow 40 x 40 cm.I AM VERY HAPPY FROM THIS PURCHASE AND i have bought it as a gift for someone

16 March 2026
Unprompted review
Rated 5 out of 5 stars

Good photo cushion

Product came as expected in good time. Was happy with the finished product although the actual cushion could have been a bit better.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

Waste of time. Company doesn't care

I attempted to order a photo book. Spent nearly 5 hrs drafting it. When I tried saving it, the round saving icon just continued to go round. It would not save the project. I had signed in. I have used this company in 2020.
I have had Burrhole evacuation subdural hematoma. I am retired. I rang and spoke to Angel she said to clear cache and cookies and send a screenshot shot of the issue. Luckily the project was in my history.
I attempted again to order the photo book. Failed.
Rang again spoke to Alexander who was unhelpful.
I have emailed numerous times.
Lisa replied twice with the same message clear the cache and cookies .
I have wasted soo much time. Got upset as I wanted this photo book as I gift.
I have left contact number and requested a call back. Nothing. I know it is festive period but this started on 14th Dec
All my hard work wasted.. a great deal of inconvenience and upset
There is definitely an issue with the website. Also it would not have taken them long to find my project as I rang them up next day. Gave time and all my details etc. They are supposed to be a reputable company. They do not care !!

14 December 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service

Ordered a photo book, 2 weeks later nothing had arrived. Rang them and was told the print quality wasn't good enough so they didn't post it. I was never informed of this! Was offered a link to redo it and a voucher, when this was emailed it couldn't be opened, I emailed them back but received no response.As it was a Christmas present for my mother I went to another company to order one. Guess what original photo book turns up the next day and had been posted to me a week earlier!! So everything I was told on the phone was lies and I now have 2 photobooks at considerable expense!!! Will never use this company again.

17 December 2025
Unprompted review

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