The qi20 headphones are very well made. They seem to be excellent quality. They hold a charge for longer than any other headphones I have (except perhaps a pair of Soundcore liberty 4 earbuds) I have... See more
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Based on reviews, created with AI
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Based on these reviews
Life changing!!! I’ve been using the soundcore A30 active ANC earbuds -bought for a 3 week holiday with my husband. I was dreading sharing a hotel room with my snoring partner. I’ve had a solid 7 hou... See more
The Soundcore Motion Boom is a brilliant mid size boom box. Great sound, huge battery that lasts for ever it seems. It connects REALLY easily and can remember at least 2 devices, in fact I think it ca... See more
I often come direct to Soundcore for purchases, as the prices are so good. It's also reassuring to know you are getting genuine products with full company back up. Soundcore products are brilliant va... See more
Company details
- #33 of 69 best companies in Electronics Company
Written by the company
Sounds Good, Live Good. We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create "Sounds Good" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!
Contact info
4.6
Excellent
556 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
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P40i Smart ANC True-Wireless Earbuds on…
P40i Smart ANC True-Wireless Earbuds on offer so good value for money. Plenty of sizes of ear tips so easy to get a good fit. Sound quality and ANC fine for the money. I find the touch controls a bit sensitive for my clumsy fingers, not sure if this is adjustable. The iPhone app takes a bit of getting used to for both navigation and functionality. Although I am of a certain age.
3 September 2025
Class
Shit hot headphones for the price. Good ANC, and the 3d sound option provides great sound
25 August 2025
Impressive quality.
The qi20 headphones are very well made. They seem to be excellent quality. They hold a charge for longer than any other headphones I have (except perhaps a pair of Soundcore liberty 4 earbuds) I have used them in noise cancelling while using an electric hedge trimmer and on a long haul flight. While I am still aware of some background noise (probably due to reverberations in the environment) I can always hear my music clearly without needing them on maximum volume. For the price point of these headphones they represent excellent quality and value. I’m vey pleased with them.
31 August 2025
An excellent pair of headphones
An excellent pair of headphones, just lacking a bit of bass, but for the price i would highly recommend them
1 September 2025
SOUND Core Head PHONES
Brilliant headphones I am a BASSHEAD and these are perfect for me 😕
31 August 2025
Really good sound
Really good sound, perfect for those who don't like anything in the inside of their ear.
27 August 2025
SoundCore liberty 4NC
All very good. Got them next day. Sound very good and battery last very long. Very good looking and am very happy.
21 August 2025
Volume is not loud enough as I’m hard…
Volume is not loud enough as I’m hard of hearing other like for like offer increased volume
21 August 2025
Reply from Soundcore
Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@soundcore.com, and we’ll ensure your case is promptly addressed.
Great customer service and good quality…
Great customer service and good quality product
24 August 2025
It’s so good
It’s so good, more than I expected. The noise cancelling function works very well and I feel like I’m in a bubble when I use it.
24 August 2025
Happy I made this choice. Motion 300.
Only had it a month but really impressed with the build quality and sound, which is plenty loud enough and decent. Quick and simple to set up. A few songs (eg from Youtube) make the bass vibrate too much (I think its from the song already being adjusted to have a lot of bass), but the app makes it easy to adjust the equaliser if needed. It also has the option to play decent relaxing background sounds you can use too instead of music. Happy I made this choice and will buy from Soundcore again.
23 August 2025
Great communication and an excellent…
Great communication and an excellent product with speedy delivery.
21 August 2025
Slow delivery and AI customer service
Day 7 of waiting for my delivery, the tracking app hasn’t changed since the day I ordered: ‘the sellers have told us they have despatched your item’ the customer service team is like speaking to a robot, doesn’t make sense and will make random statements. For example, blamed the delivery on the weather (it’s been 30 degrees all week.) and ‘usually the package will arrive later’. Doesn’t seem to be an option to speak to a real person, which is a shame because I was so excited to receive my headphones, this has left a sour taste in my mouth!
19 August 2025
Unprompted review
Reply from Soundcore
We are very sorry for the delay with your delivery and for the frustrating experience you've had with our customer service. We understand how disappointing this must be, especially when you were so looking forward to your new headphones.
Please know that we have escalated your case and prioritized it for immediate attention. Our team will reach out to you directly to resolve this matter and provide updates as soon as possible.
Thank you for bringing this to our attention and for your patience. We appreciate your feedback and are committed to improving your experience.
Zero Customer Service
On May 6, 2025 I purchased a pair of V20i open earphones from Amazon. On the 15th of August, they weren't working properly. I followed the instructions to reset them, and it didn't work. I contacted Anker customer service 4 different times and provided a screenshot of my purchase from Amazon. I've received the same set of instructions repeatedly that I have already followed with no result. They've asked for proof of purchase multiple times, and I have provided it. Not even 4 months old and Anker has done nothing and has stopped responding to my emails. I used a lot of Anker products without issue. I had an issue with a USB hub, which they replaced immediately. I don't understand what's happened to this company, but I no longer trust them and would advise anyone not to deal with them. Zero customer support. If it breaks under warranty, they'll just ignore you.
UPDATE: Anker has reached out to me and assured me they would make this right. It took this review, however, to get someone's attention. Will update again if they follow through. Replacements arrived 22/08 Gave them 3 Stars now because of all the hassle.
15 August 2025
Unprompted review
Reply from Soundcore
Thank you for your update. We’re glad to hear that the issue has been resolved with the replacement.
If you experience any issues in the future or need further assistance, please feel free to contact us at uk.support@soundcore.com. We’ll be happy to help.
Unfulfilled order.
I placed an order for earbuds on a 5-7 day delivery. After 10 days I emailed to find out what had happened, only to be told to wait. After 14 days I chased again to be told it was out of stock.
28 July 2025
Reply from Soundcore
Thank you for sharing your feedback. We're sorry to hear about your experience and would like to assist you in resolving this issue. Please feel free to reach out to our customer service team at uk.support@anker.com, and we’ll ensure your case is promptly addressed.
Quick delivery and the right product…
Quick delivery and the right product for the job !
3 August 2025
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